Desiree Warnick
Financial Services, 500+ employees
Less than a year
“simple workflow”
Pros
The system is easy to use, simple to stay on top of and it keeps me updated on my individual stats.
Cons
I don't have any complaints or anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Felipe Mateus
Motion Pictures and Film, 500+ employees
More than a year
“makes managing work easier”
Pros
It alerts me about breaks, tracks the time correctly and makes managing my work schedule much more convenient.
Cons
It does freeze sometimes, updates can be slow now and then and it keeps logging me out of the account.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ruth Figueroa Millan
Medical Practice, 500+ employees
Less than a year
“helpful daily schedule access”
Pros
Being able to check my work schedule here every day is really convenient. The system is also very simple to use.
Cons
Everything has been excellent so far and I haven't run into any issues yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Biswajeet Bhuyan
Computer Software, 500+ employees
Less than a year
“flexible workforce tracking”
Pros
I love how flexible it is and how easily changes can be made when needed. It has been very helpful for managing the organization's workforce and also for keeping a close eye on performance tracking.
Cons
The only downside is that updating the status especially for employees, can take some time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tiffany Lemke
Health, Wellness and Fitness, 500+ employees
Less than a year
“helpful schedule reminders”
Pros
Keeping track of work hours and break times is extremely simple and the blinking alert before a schedule change is something I really appreciate because it gives a helpful reminder.
Cons
Calabrio can be glitchy when trying to get time off approved.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Emily Ward
Government Relations, 500+ employees
Less than a year
“everything I need in one place”
Pros
Checking my schedule with this feels effortless. Everything I need is right there and I can pull it up with just the push of a button.
Cons
I honestly haven't run into any problems with it. It's very simple to use.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Brittany Dorris
Financial Services, 500+ employees
Less than 6 months
“let me have control over my schedule”
Pros
One thing that really works well with this system is having control over my own schedule. If I need to request a day off, it gets automatically approved or declined which saves time and avoids the back and forth. I can also adjust my break and lunch times, request shift swaps and keep much better track of my adherence.
Cons
At this point, I honestly haven't run into any issues or complaints with this new system.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Shir Ali Bakhtyari
Hospital & Health Care, 500+ employees
Less than a year
“Simple to use”
Pros
It's incredibly simple to use and genuinely useful and honestly everything about it feels just right. I haven't run into any issues at all.
Cons
There's really nothing negative to point out because everything has been perfect so far. I honestly feel lucky to be using this feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Emily Bradley
Food & Beverages, 101-500 employees
Less than a year
“keeps up with updates”
Pros
Using it feels very simple and the schedule refreshes right away whenever there's an update.
Cons
Sometimes, break notifications don't come through when they're supposed to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Shakeel Bhatti
Retail, 500+ employees
Less than a year
“booking time off is easy”
Pros
I find it really easy to use especially when it comes to booking holidays and swapping shifts.
Cons
The downside is that we still have to use another system like Workday to confirm holiday details and check pay.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jeselle Pronuevo
Financial Services, 500+ employees
Less than a year
“quick notifications”
Pros
Works really well for making schedule changes and sending notifications about upcoming shifts or updates to the schedule.
Cons
I haven't run into any issues since Calabrio has been very helpful when it comes to managing work schedules.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Vincent Destefano
Consumer Services, 500+ employees
Less than a year
“Easy scheduling visibility”
Pros
Being able to adjust my schedule and look well ahead at upcoming shifts is really helpful.
Cons
One part I'm not a fan of is how rigid the system can be when it comes to swapping schedules or changing break times once you've set it.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Rajat Badhani
Information Services, 500+ employees
Less than 6 months
“accurate insights”
Pros
It's the best tool I've used for tracking schedule adherence because it gives precise information that works well for everyone.
Cons
There are times when the platform doesn't work properly and it can take a long time for the information to load.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marlon Armada
Financial Services, 500+ employees
Less than 6 months
“workflow is simplified”
Pros
Keeping documents and information organized is really convenient and the feedback results come through almost instantly which makes the whole process feel efficient.
Cons
Honestly, there really isn't much to complain about since the system is very user friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Arin Levy
Consumer Services, 51-100 employees
Less than a year
“quick access to schedules”
Pros
Being able to pull up weekly, daily or monthly schedules without any extra effort is a big plus.
Cons
Time off requests take far too long to get processed and the wait can be pretty frustrating.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jeff Montero
Outsourcing/Offshoring, 101-500 employees
Less than a year
“great for tracking shifts”
Pros
Honestly, it does a good job of laying out my schedule in a way that's simple to follow and helps me stay on top of everything.
Cons
An annoying issue is that the login doesn't stay active after a refresh so I have to reopen it from the Okta dashboard every time.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Nigel Dalziel
Transportation/Trucking/Railroad, 500+ employees
Less than a year
“user friendly service”
Pros
A very user friendly service for keeping up with tracking and managing time during the workday.
Cons
At this point, I haven't run into any problems. Everything I've needed it for has worked smoothly throughout the day.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mohammed Azaruddin Abul Kalam Azad
Consumer Services, 51-100 employees
Less than a year
“Good for call recording”
Pros
Figuring out how to use this program is easy and it's simple to access whenever needed even though the feature set is a bit limited.
Cons
It would be better with more available options and there are times when it feels a little slow due to latency.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Amanda Salazar
Insurance, 101-500 employees
Less than 6 months
“helpful PTO visibility”
Pros
It's really useful being able to see the likelihood of getting a day off for PTO. That kind of visibility makes planning time off a lot easier.
Cons
One thing that's missing is a clock in and clock out feature. Adding that would help organize the process quite a bit.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Dylan Hunter
Banking, 500+ employees
Less than a year
“clean layout with useful basics”
Pros
The interface has a clean layout and at times it lets us get things done without having to rely on as many different systems.
Cons
Loading can be slow, it still isn't fully integrated and not every feature works the way it should.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7