Total 60 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

2%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DW

Desiree Warnick

Financial Services, 500+ employees

Less than a year

5.0
May 2024

simple workflow

Pros

The system is easy to use, simple to stay on top of and it keeps me updated on my individual stats.

Cons

I don't have any complaints or anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FM

Felipe Mateus

Motion Pictures and Film, 500+ employees

More than a year

4.0
May 2024

makes managing work easier

Pros

It alerts me about breaks, tracks the time correctly and makes managing my work schedule much more convenient.

Cons

It does freeze sometimes, updates can be slow now and then and it keeps logging me out of the account.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RFM

Ruth Figueroa Millan

Medical Practice, 500+ employees

Less than a year

5.0
May 2024

helpful daily schedule access

Pros

Being able to check my work schedule here every day is really convenient. The system is also very simple to use.

Cons

Everything has been excellent so far and I haven't run into any issues yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

BB

Biswajeet Bhuyan

Computer Software, 500+ employees

Less than a year

5.0
May 2024

flexible workforce tracking

Pros

I love how flexible it is and how easily changes can be made when needed. It has been very helpful for managing the organization's workforce and also for keeping a close eye on performance tracking.

Cons

The only downside is that updating the status especially for employees, can take some time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TL

Tiffany Lemke

Health, Wellness and Fitness, 500+ employees

Less than a year

4.0
May 2024

helpful schedule reminders

Pros

Keeping track of work hours and break times is extremely simple and the blinking alert before a schedule change is something I really appreciate because it gives a helpful reminder.

Cons

Calabrio can be glitchy when trying to get time off approved.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

EW

Emily Ward

Government Relations, 500+ employees

Less than a year

5.0
May 2024

everything I need in one place

Pros

Checking my schedule with this feels effortless. Everything I need is right there and I can pull it up with just the push of a button.

Cons

I honestly haven't run into any problems with it. It's very simple to use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

BD

Brittany Dorris

Financial Services, 500+ employees

Less than 6 months

5.0
May 2024

let me have control over my schedule

Pros

One thing that really works well with this system is having control over my own schedule. If I need to request a day off, it gets automatically approved or declined which saves time and avoids the back and forth. I can also adjust my break and lunch times, request shift swaps and keep much better track of my adherence.

Cons

At this point, I honestly haven't run into any issues or complaints with this new system.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

SAB

Shir Ali Bakhtyari

Hospital & Health Care, 500+ employees

Less than a year

5.0
May 2024

Simple to use

Pros

It's incredibly simple to use and genuinely useful and honestly everything about it feels just right. I haven't run into any issues at all.

Cons

There's really nothing negative to point out because everything has been perfect so far. I honestly feel lucky to be using this feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

EB

Emily Bradley

Food & Beverages, 101-500 employees

Less than a year

5.0
May 2024

keeps up with updates

Pros

Using it feels very simple and the schedule refreshes right away whenever there's an update.

Cons

Sometimes, break notifications don't come through when they're supposed to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SB

Shakeel Bhatti

Retail, 500+ employees

Less than a year

5.0
May 2024

booking time off is easy

Pros

I find it really easy to use especially when it comes to booking holidays and swapping shifts.

Cons

The downside is that we still have to use another system like Workday to confirm holiday details and check pay.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JP

Jeselle Pronuevo

Financial Services, 500+ employees

Less than a year

5.0
May 2024

quick notifications

Pros

Works really well for making schedule changes and sending notifications about upcoming shifts or updates to the schedule.

Cons

I haven't run into any issues since Calabrio has been very helpful when it comes to managing work schedules.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

VD

Vincent Destefano

Consumer Services, 500+ employees

Less than a year

4.0
May 2024

Easy scheduling visibility

Pros

Being able to adjust my schedule and look well ahead at upcoming shifts is really helpful.

Cons

One part I'm not a fan of is how rigid the system can be when it comes to swapping schedules or changing break times once you've set it.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

RB

Rajat Badhani

Information Services, 500+ employees

Less than 6 months

5.0
May 2024

accurate insights

Pros

It's the best tool I've used for tracking schedule adherence because it gives precise information that works well for everyone.

Cons

There are times when the platform doesn't work properly and it can take a long time for the information to load.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MA

Marlon Armada

Financial Services, 500+ employees

Less than 6 months

5.0
May 2024

workflow is simplified

Pros

Keeping documents and information organized is really convenient and the feedback results come through almost instantly which makes the whole process feel efficient.

Cons

Honestly, there really isn't much to complain about since the system is very user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AL

Arin Levy

Consumer Services, 51-100 employees

Less than a year

5.0
May 2024

quick access to schedules

Pros

Being able to pull up weekly, daily or monthly schedules without any extra effort is a big plus.

Cons

Time off requests take far too long to get processed and the wait can be pretty frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JM

Jeff Montero

Outsourcing/Offshoring, 101-500 employees

Less than a year

4.0
May 2024

great for tracking shifts

Pros

Honestly, it does a good job of laying out my schedule in a way that's simple to follow and helps me stay on top of everything.

Cons

An annoying issue is that the login doesn't stay active after a refresh so I have to reopen it from the Okta dashboard every time.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

ND

Nigel Dalziel

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0
May 2024

user friendly service

Pros

A very user friendly service for keeping up with tracking and managing time during the workday.

Cons

At this point, I haven't run into any problems. Everything I've needed it for has worked smoothly throughout the day.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MAAKA

Mohammed Azaruddin Abul Kalam Azad

Consumer Services, 51-100 employees

Less than a year

5.0
May 2024

Good for call recording

Pros

Figuring out how to use this program is easy and it's simple to access whenever needed even though the feature set is a bit limited.

Cons

It would be better with more available options and there are times when it feels a little slow due to latency.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

AS

Amanda Salazar

Insurance, 101-500 employees

Less than 6 months

5.0
May 2024

helpful PTO visibility

Pros

It's really useful being able to see the likelihood of getting a day off for PTO. That kind of visibility makes planning time off a lot easier.

Cons

One thing that's missing is a clock in and clock out feature. Adding that would help organize the process quite a bit.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

DH

Dylan Hunter

Banking, 500+ employees

Less than a year

4.0
May 2024

clean layout with useful basics

Pros

The interface has a clean layout and at times it lets us get things done without having to rely on as many different systems.

Cons

Loading can be slow, it still isn't fully integrated and not every feature works the way it should.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7