Caller Insight Reviews

Pros

The simplicity is a big plus and the data also updates automatically to the right CRM accounts in our Pipedrive which is really helpful.

Cons

To keep costs under control and the lead feed clear, you have to regularly hide companies that aren't relevant. You only need to do it once per company but with a large prospect base, the tool becomes pretty much useless if you don't stay on top of that cleanup.

Pros

Having a clear, traceable way to look back at what's working has been incredibly helpful. It lets me see who's viewing our ads and how effectively we're capturing those leads which gives a much better picture of overall performance.

Cons

My only real complaint is that I wish I could use it for every inbound lead we receive. Aside from that, the team has been fantastic.