Marketing and Advertising, 1-10 employees
More than a year
“It is the best phone service!!”
Pros
This Software is just a perfect phone system�I have no major problems.
Cons
There are no cons to this phone system that I have found. The internet interface is a little outdated, but that doesn't affect my calls, so who cares? Who wants a fancy website or just a damn good phone system anyways?
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 11-50 employees
More than a year
“Affordable and excellent VOIP solution for your business”
Pros
I like how easy it was to set up immediately and how well it works. The user interface is very simple to use, and the service is always up and running for me.
Cons
There was a slight learning curve on some additional features that I really don't use, so it took me a little longer to set them up and try them out.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
More than a year
“Perfect software overall”
Pros
It works perfectly. I receive calls to my toll-free number, and if I can't answer, the voicemail is forwarded to me via email. Almost all long-distance calls no longer incur extra charges. Having a toll-free number adds a sense of professionalism to your company.
Cons
Nothing. I like everything about my toll-free number from Callture.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
More than a year
“Incredible service with easy setup”
Pros
Very easy to set up and fast installation.
Cons
I really have no known issues using this system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Oil & Energy, 11-50 employees
More than a year
“I am happy after using it”
Pros
Call forwarding is very effective, easy to implement, and manage. Overall it's a great software.
Cons
Nothing !! everything works well and is easy to administer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“Very amazing customer service”
Pros
I've never experienced any connection problems or system outages. Customer support is also excellent, with very fast responses. They are incredibly reliable.
Cons
There are no cons, as callture has always provided us a good service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 1-10 employees
More than a year
“Incredibly powerful VOIP system at an affordable price”
Pros
The Callture business phone service is amazing, there's almost nothing it can't do! If something isn't right, Callture works very hard to make it right. The system accommodates almost any customization you want with your call flow.
Cons
It can be confusing setting up some schedules to ensure you have the correct dates.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Hospital & Health Care, 1-10 employees
More than a year
“It offers so many features!!!”
Pros
When I was looking for a toll-free number for my business, Callture was one of the easiest to set up and use. I secured a vanity number and it came with a complimentary toll-free fax number. All faxes come in as an email (PDF) and sending them out is a breeze using the online platform. Not that I use it often but it's nice to know it's there when needed. My wife runs the office, and all service requests are automatically forwarded to her cell phone. I also like the fact that you can set up extensions and time frames for when incoming calls should go to voicemail (e.g., after 9 PM). The call center automatically routes calls like a 24/7 switchboard operator. I've been using callture for several years now, and the product is highly customizable, easy to use, and fairly priced. Thanks! �Antonie Mulder, owner of bclsguy.com
Cons
Either the call center announcements can be customized with your own voice or a computerized one. I really wish the latter was a free feature.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Import and Export, 11-50 employees
More than a year
“The best call system available”
Pros
Great service from callture, and the price is absolutely the best.
Cons
There is nothing I do not like about this system. No cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Philanthropy, 1-10 employees
More than a year
“I can rely on callture anytime”
Pros
I've been using their service for my 800 number for over two years now. Very reliable. Couldn't be happier.
Cons
I really dont hate anything about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Networking, 1-10 employees
More than a year
“Enhancing our work efficiency”
Pros
If I'm not in the office, all calls forward to my cell phone so I don't miss any. Even if your internet goes down, you're not out of business. Support is always happy to help with any changes needed.
Cons
I did not have any issues moving from one provider to Callture.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leisure, Travel & Tourism, 1-10 employees
More than a year
“Excellent software”
Pros
I've been using this service for 800 toll-free numbers for several years. Great service and tech support.
Cons
I have had no issues with the service. Everything is great!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Truly the best”
Pros
We've been using Callture for over 10 years. We had one issue about five years ago where their fax machine couldn't connect to a specific fax machine trying to send a fax. They fixed it immediately by upgrading the fax server and we haven't had a problem since.
Cons
No problems at all. I can't think of any features that are missing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 1-10 employees
More than a year
“Loved this software!!”
Pros
Excellent quality of service and reliable lines. I loved this software!
Cons
Nothing wrong with the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Staffing and Recruiting, 1-10 employees
Free Trial
“The tech and customer support is awesome”
Pros
The standout features for me are the ease of use, great technical support, and excellent customer service.
Cons
None! Not applicable for this question.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Higher Education, 1-10 employees
More than a year
“Top-notch service”
Pros
One of the best services for my business. Super low prices with high-quality service. Strongly recommended.
Cons
This is one of the best services for my business. It offers super low prices and high-quality service. I strongly recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 1-10 employees
More than a year
“Excellent VOIP service for small businesses!”
Pros
It's reliable, they have great customer service, and it's inexpensive.
Cons
There is nothing that we do not like about it. Since inception, our service has been stellar.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Satisfied!”
Pros
Hassle-free with no stress and zero downtime are great.
Cons
The only issue we have is with voicemail notifications on our phones and the call forwarding features after the phone rings. But that may be an issue with our own internal hardware.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
