Conquer Reviews

Pros

One thing that really stands out is the service. Their support team has been the best I've worked with and the account team is also very pleasant to work with.

Cons

If I had to point to one thing it would be the price.

Pros

It has smooth dialing, solid reporting and the ability to build quick automations, all of which have been really valuable.

Cons

I do wish there were a way to mass assign campaigns.

Pros

This platform helps our reps make better use of their time and accomplish more throughout the day.

Cons

The voicemail piece has been a little difficult to work with. There isn't a simple transcription option and it might be offered as an added cost feature though I'm not completely sure.

Pros

Working with this team has been a really positive experience. They're personable, knowledgeable and flexible which makes everything much easier on our side. The product itself is also very simple to understand.

Cons

Nothing to point out right now. Every request we've made has been taken seriously and honestly, I don't have any complaints.

Pros

Getting calls out quickly is efficient and recording them is quite easy.

Cons

It doesn't sync with every report type when opportunities are loaded directly into the dialer.

Pros

A big plus is how customizable it is. The customer support has also been very helpful whenever needed. It's simple to access and overall it makes day to day work more efficient.

Cons

That level of customizability comes at a cost as sometimes there are so many options available that it felt a bit confusing.

Pros

It doesnt take long to get people up to speed with this tool which has made training new employees pretty simple. The call recording feature and the ability to build campaigns based on market needs are both valuable for our team and we rely on the product every day. When something does go wrong, customer support has been dependable and helpful in addressing the issue.

Cons

The mobile version of Conquer has been the weak spot for us. It's difficult to use and we've had call recordings disappear which creates a serious problem for our business. Because we have to stay compliant with CMS rules and keep all sales calls for 10 years, this inconsistency adds a lot of risk. As a result, we've chosen not to depend heavily on that feature since the issue hasn't been reliably fixed.

Pros

Being able to customize cadences while still giving our reps plenty of autonomy has been a big plus. Mitch has also been fantastic to work with from start to finish. He really understands what we need and consistently helps by offering options that fit our goals.

Cons

Since this is our first year using the platform, things have gone really well overall and our reps have been enjoying the features they get to use every day.

Pros

The extra productivity and time savings this product brings have been really valuable for our team's continued success. We've seen improvements that we're genuinely happy with.

Cons

Getting everything set up takes a while although Mitch was very helpful throughout the process.

Pros

Getting everything up and running didnt take much time and it fit into our business without much effort. It's simple to use and the support team has been very helpful with quick response times whenever we've needed them.

Cons

Only thing missing is the ability to integrate video meetings directly into the dialer.

Pros

Throughout our time using this tool, they've been a really strong partner for our team. The platform has been very dependable and just as importantly, whenever a question or issue comes up, their customer service is available right away with real time support.

Cons

Like any technology product it has to be designed to serve a broad range of users rather than one specific business. Some of its added features don't fully align with what our company needs even though I can see how they would be valuable for other customers. That said, they're clearly continuing to improve the platform and I'm looking forward to seeing where they take it next.

Pros

Conquer's campaigns do a really good job of bringing in a high volume of calls.

Cons

Every now and then it doesn't detect right away that someone has answered so you can't hear them immediately but it happens rarely.

Pros

Using it has been going pretty well overall and whenever something does come up, their support team responds quickly and is genuinely helpful. One time they even jumped on a Zoom call with me to walk through the issue and get it fixed. They've been excellent.

Cons

Sometimes I run into technical issues within the app but overall it's still a great tool to use.

Pros

This software lets me know exactly when to reach out to a client without overdoing the follow up.

Cons

I haven't run into anything I dislike about it yet.

Pros

Since I work from home manually dialing numbers on my cell during call blocks used to waste a lot of time. When I had a long list of people to get through, it made that whole process much quicker and more efficient.

Cons

One thing that would make it even better is the ability to create a dial list directly in the platform especially for dialing sessions.

Pros

The interface looks polished and appealing and it gives the impression that it should be simple to work with.

Cons

Right now, it relies on a lot of technology which could end up affecting productivity during the early stages while people are getting up to speed.

Pros

So far everything has been working wonderfully. Our customer service rep helped me with two different issues and both times the problem was resolved.

Cons

There are no cons to point out.

Pros

Whenever an issue comes up their team gets back to us very quickly and stays committed to getting it resolved.

Cons

The biggest problem has been the call timestamps. They don't always show the actual time a call was made. I've had timestamps appear at 8 PM even though we're closed then and I know I did not call that client at that time or on that day. There are also some glitches, like calls taking a long time to connect, the system freezing so you can't click anything while it's connecting and sometimes a strange ring sound when the call first starts.