FirstComm Reviews

Pros

At the most basic level, the phones do their job. If all you need is a line to place calls, this service can handle that. But the moment you need any kind of assistance, it becomes incredibly frustrating. Overall, FirstComm gives no sense that they actually care about their customers.

Cons

Customer support is the biggest problem here. Once the initial setup is done, getting help is surprisingly difficult. The pricing is also higher than similar services and no matter how long you've been with them, missing their very limited cancellation window means you're either locked in for another year or stuck paying an outrageous penalty.