GlobalMeet Webcast

GlobalMeet Webcast Reviews

Total 10 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Computer Software, 11-50 employees

5.0

“strong features”

Pros

Right away, the logical interface and broad feature set make hosting webcasts feel really easy. The platform has been dependable and the audio and video quality stay consistently solid.

Cons

The platform works well overall but integration with third-party tools could be smoother. At times, setting up custom configurations takes extra steps that would be better if they were more organized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

RT
Regan T.

Enterprise, 500+ employees

5.0

“reliable webcast support”

Pros

This has been backed by a helpful and patient team that was always ready to support our business events. They handled many of our webcasts but the platform itself is also very simple to use and I was able to host several events on my own without any worries.

Cons

I really didn't run into any issues using GlobalMeet. I'd definitely recommend the webcast software subscription.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

A
Anonymous

Oil & Energy, 500+ employees

5.0

“great experience so far”

Pros

Quarter after quarter, the team at GlobalMeet has been consistently dependable. Their team is attentive to details, quick to respond and always professional which has made every experience feel really smooth and free of errors.

Cons

There really isn't anything about this tool that I dislike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Financial Services, 51-100 employees

5.0

“top tier service”

Pros

The support team is courteous, responds quickly, delivers very high-quality service and have been a dependable partner throughout.

Cons

Honestly, I don't have anything to add here.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

WK
William K.

Enterprise, 500+ employees

4.0

“continues to improve over time”

Pros

For more than 12 years, it has been a trusted partner for our virtual meeting platform, handling webcasting services with consistently strong scale and accountability. That reliability gave us the ability to grow and keep up during the global pandemic. They do what they promise and they've continued to work with us to improve the overall process.

Cons

Compared with other options in the industry, the tools themselves feel a bit behind on the technology side. Their scale and accountability are absolutely there and they offer nearly everything someone would want but the user experience and a few features still seem weaker than what some competitors currently provide.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

LG
Linda G.

Enterprise, 500+ employees

4.0

“Good webinar controls”

Pros

It has been a dependable option for every type of webinar I've needed to run. It gives you solid control over the setup, whether that means enabling Q&A, using chat, sharing slide decks or even deciding who should be blocked from registering.

Cons

Some parts of the platform can take a little time for new users to get used to since it is not always as easy to use as expected. I usually schedule a test run with speakers beforehand and whenever something comes up, the support team responds very quickly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

CF
Carol F.

Small Business, 11-50 employees

5.0

“the best fit for us”

Pros

After using the platform eight times, I can honestly say it has been terrific for us. Back in May 2020, when we had to pivot quickly during the early pandemic, we looked into several providers and this platform ended up being the best fit for what we needed. It handled our pre-recorded video, a viewer-controlled slideshow and several downloadable leave-behind materials exactly the way we wanted.

Cons

We really didn't run into any issues at all. There were no freezes, no awkward disruptions and no hiccups during the webcast. Even when we had to make last-minute changes, their team was right there and worked with us immediately.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

KW
Kate W.

Enterprise, 500+ employees

5.0

“adapts well to our needs”

Pros

One thing we really appreciate is how flexible they are whenever we need to change topics or move meeting dates around. It's clear they adapt well to our company's changing needs and are always willing to go the extra mile when needed. Big thanks to the team for the support they've continued to provide our company.

Cons

At this point, we don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CW
Cary W.

Mid Market, 51-100 employees

3.0

“flexible controls”

Pros

There's a lot of flexibility in how you can set things up, including full-screen video and it's useful that the producer can decide the overall attendee experience.

Cons

Pricing is a drawback especially when there are so many competing platforms available.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

5

A
Anonymous

Financial Services, 51-100 employees

4.0

“Responsive support team”

Pros

Our content streamed on schedule without any problems which was a big plus. The team was very responsive and genuinely willing to help with our specific needs. They also showed they could customize most of what we considered necessary.

Cons

However, in some ways the platform can be somewhat rigid especially when it comes to certain changes. We had to bring in technical support to make some adjustments and we also needed to be very specific about our requests especially for the visual design and presentation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7