HiringBranch Reviews
Total 10 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars20%
3
Stars20%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Financial Services, 51-100 employees
“helped us hit our targets”
Pros
Within the first week of using this, we were already hitting our hiring targets without having to review resumes or run phone screens. It gave our hiring team a huge amount of time back while still helping us fill roles quickly as we continue scaling. One of the biggest positives was the candidate feedback. Several applicants told us it was the most human like assessment experience they'd had compared with other top of funnel interview tools. That makes a real difference for employer branding. The conversational assessment felt natural for candidates and that reflects positively on us as an employer. If the goal is to automate top of funnel hiring without sacrificing quality or the candidate experience, this is an obvious choice. Highly recommend.
Cons
Honestly, there's very little to complain about. The platform performs extremely well for high volume hiring and if it could bring that same level of quality to harder to fill niche roles, it would feel even more complete for our needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Enterprise, 500+ employees
“candidate screening boost”
Pros
It made a noticeable impact on our seasonal hiring process. The interface is clean so candidates don't get tripped up by it which helps cut down on drop offs. It gives us a frictionless way to launch assessments right at the top of the funnel. It's also been a strong indicator of candidate fit and real communication ability which matters a lot in our business. On top of that, the initial setup was simple and quick.
Cons
I'd really like to see more flexibility when it comes to reporting, along with deeper integration with our ATS.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Quick role based language scoring”
Pros
This platform does a really good job of automatically assessing candidates' language and communication skills through quick AI based evaluations customized to specific roles. It addresses the usual issue of slow, inconsistent and subjective reviews by giving fast, standardized and more objective assessments. The part I value most is getting instant, job specific communication scores with reliable AI backed consistency. The initial setup was solid too.
Cons
At times, the screen freezes during the assessment process. It would likely feel more dependable if the platform handled multiple users at the same time more reliably.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
5
Not Specified, N/A employees
“positive experience so far”
Pros
Working with this app has been a really positive experience. Their team is always open to helping with any requirement or question that comes up and that level of support makes the partnership feel dependable. We count on it to deliver accurate scores that can ultimately help us identify strong potential candidates.
Cons
There is nothing specific to point out at the moment.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, N/A employees
“helpful support but slow validation”
Pros
Getting around the platform is really simple and the support team is excellent whenever questions come up.
Cons
A downside is that result validation takes longer than 24 hours.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Not Specified, N/A employees
“Simplified hiring process”
Pros
HiringBranch has completely transformed the way we recruit. It saves us a huge amount of time by removing the need for interviews and group assessments and the whole platform feels user friendly and works well on mobile. Candidates can complete the assessments whenever it suits them which makes the process much more convenient. The biggest benefit though, is how well it helps us spot people with the right soft skills and real communication ability. That has translated into better training pass rates, stronger retention and improved overall fundraising performance.
Cons
The longer assessment which takes around 30 to 40 minutes, can also feel a bit demanding for some candidates especially if they're interrupted or applying while on the move. That said, the newer shorter assessment should help address that concern.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Not Specified, N/A employees
“better hiring outcomes”
Pros
One thing that's been really valuable is how it has helped us bring consistency to evaluating candidates' communication skills, no matter which role we're hiring for. The assessments can be customized which makes the platform even more useful and we've noticed stronger English proficiency and more customer focused skills in the candidates we move forward with.
Cons
Our clients have been pleased with the quality of the new hires as well and that has naturally led to more hiring demand. On top of that, the tool has improved our interview to hire ratio so we're needing fewer interviews to make each hire.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Information Technology and Services, 51-100 employees
“improved candidate sourcing”
Pros
Using this has made sourcing candidates much more manageable and efficient.
Cons
Only downside is that its limitations can leave me without visibility into some candidates I might otherwise want to see.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Not Specified, N/A employees
“Custom fit for call centers”
Pros
What really works well is how much it can be customized to match operational needs and it seems especially well suited for call center environments.
Cons
Since I'm still new to using it, I haven't run into any issues yet. My experience with HiringBranch has been very positive so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Utilities, 500+ employees
“adapts to what we need”
Pros
Working with this app has been a really positive experience for our organization. Their support team is consistently available and willing to collaborate on customized solutions that fit our specific needs. We've also been able to add personalized features which has helped us maintain quick integration even across different geographic locations. On top of that, the assessment itself is excellent and does a strong job of measuring participants' critical thinking.
Cons
Honestly, I don't have any complaints. Everything has been great and the platform is very simple to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9