MeetRox Reviews

Pros

Using this app has been really simple from the start. It works excellently for managing a sales team, sends meeting and lead information directly to the CRM and includes a scorecard that evaluates each sales meeting based on the playbook and the quality standards our company has defined.

Cons

My only complaint is not having discovered MeetRox sooner.

Pros

The CRM autofill automations have been really useful and the AI summaries break meetings down by topic in a way that saves a lot of time. It also suggests prompts for the post meeting stages and On top of that users can build their own prompts based on what was discussed in the call. Another very interesting point is that they are testing reports focused on key customer pain points, competitors mentioned and other relevant insights. It doesn't just show what those points are but also describes them and even suggests how to handle each situation.

Cons

Pulling reports for more basic metrics, like notes, speaking time and call duration, is still difficult especially when trying to connect that data with other databases.

Pros

Its AI is really helpful for reviewing meetings afterward. It points out strong moments, highlights what I could have said differently and even gives useful talking points to use in future presentations.

Cons

One limitation is that it won't join the same meeting later if the client is delayed and doesn't accept the bot right away. Even when I go back to the same active link 20 minutes later, it still won't enter. It would be much better if it could detect that the link is active again and suggest rejoining automatically.

Pros

MeetRox really brings useful AI into the sales routine. It gives you a valuable second look at meetings with clients or leads which helps a lot when reviewing conversations. The call transcriptions come out with very high quality even recognizing more than one speaker when multiple people are sharing the video. Mispronounced words or terms spoken in another language usually don't get in the way and are often corrected properly in the text. It's not complicated to operate and it integrates well with other CRM systems. The platform also includes an evaluation system that is very helpful for tracking progress and following action plans for improvement. Another strong point is the post sales support.

Cons

There are still some UX issues on the platform that would make organization easier for the salesperson. For example, it can be hard to find a specific call if you're not sure about the exact first title used for that call event.

Pros

Right from the start, the tool was simple to understand. It's very clear about what it can deliver and the whole platform feels great to use.

Cons

Up to this point, there hasn't been anything I disliked. Everything the tool promises, it actually delivers.

Pros

The platform makes it quite easy to evaluate and comment on sales calls. The descriptions are clear, the insights come quickly and now with AI features and other metrics it's very convenient for the enabler to view all the information in one place.

Cons

The UI/UX of the platform can still improve quite a bit and the feedback process could be clearer as well. I think that in the future, it will need to incorporate other features, such as analytics.

Pros

Recording meetings is very simple and the product offers a lot of useful customization. We were able to set up a white label recording experience and also use prompts to direct content to other platforms which added a lot of flexibility to our workflow.

Cons

I think the initial library view could still be improved especially with better filters for displaying content based on each user's level of access or authority.

Pros

It showed me exactly which parts of my service I need to improve and also highlighted the strengths I already bring to customer conversations.

Cons

A downside is that sometimes it doesn't catch or transcribe everything I said to the client but even when that happens, I've always been able to count on support.

Pros

It's very easy to use and I really appreciate having the evaluation feature. It lets us assess the service provided by our technicians and also check whether our clients are actually taking part in the training sessions.

Cons

It takes really long for recordings to upload especially when they are longer than 4 hours.