Netpresenter

Netpresenter Reviews

Total 19 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

16%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Pharmaceuticals, 500+ employees

Less than a year

3.0

“UI needs work”

Pros

It handled its purpose well by showing content across multiple displays.

Cons

The interface isn't very polished and certain settings can be hard to track down.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

7

KB
Kevin B.

Logistics and Supply Chain, 500+ employees

Less than a year

5.0

“quick setup”

Pros

Getting started with it wasnt difficult, the setup was quick and the customer service has been excellent. It's always a pleasure working with Youri and the team, they've been incredibly helpful in making this a success.

Cons

There really isn't much to complain about. The software does what it's supposed to do and meets the business requirements we had in mind.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AA
Albert A.

Real Estate, 51-100 employees

Less than a year

4.0

“Easy to use”

Pros

Netpresent is very easy to use and it makes sharing news across the whole organization really simple.

Cons

At this point, we have seen anything we disliked from this software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DC
Deborah C.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“great for internal communication”

Pros

The platform has been a valuable addition to our internal communications strategy especially for connecting with employees spread across different locations. The sales team has been engaged and proactive from the start, taking time to understand our needs, following up regularly and offering useful suggestions along the way. Building slides is super easy using either our branded company template or the standard ones provided. There are plenty of ways to schedule and target messages, whether the audience is very specific or much broader. It also works across multiple devices, including TV displays, computer screensavers, mobile phones and more. On top of that, the platform is backed by thorough, well written user guides and a tech support team that is responsive, knowledgeable and genuinely helpful.

Cons

With regular use, we've come across a few areas we'd still like to see improved in the future. Things like more flexibility with time zones in the scheduler, an archive feature that makes it easier to store and reuse evergreen content and a folder structure for better organization of slides and messages.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MK
Madison K.

Construction, 500+ employees

More than a year

5.0

“makes connecting across locations simple”

Pros

This is easy to use and very effective. Since we're a large company, having one platform to communicate with all of our locations works really well.

Cons

I'd still like to see more template choices and added features when creating new slides.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

PH
Philip H.

Hospital & Health Care, 500+ employees

More than a year

5.0

“wide variety of customization options”

Pros

Right away, it stands out as a powerful platform with a strong set of features. The customization options are a big plus too especially since the design team can customize it to fit specific needs. It also works well with our Active Directory environment which makes it simple to target content to different organizational units.

Cons

Honestly, there's not much to complain about with this app. We use the Alerts feature, wayfinding, desktop informational screensaver and more and it handles all of that well. The only limitation that comes to mind is with RSS feeds since they can only display the title of a feed item and not the body text. Hopefully that gets added in a future update.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Information Technology and Services, 11-50 employees

More than a year

5.0

“user friendly app”

Pros

From the start, it feels quite user friendly and simple to work with. The overall process is clearly well thought out and makes sense in day to day use.

Cons

Customization is not as user friendly as the rest of the platform. Also, configuring a remote PC can't be handled directly from the server.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

TH
Tristan H.

Wholesale, 51-100 employees

Less than a year

5.0

“PowerBI integration done right”

Pros

For us, the biggest advantage has been the PowerBI integration and the way it works overall. When we were exploring options for narrowcasting combined with PowerBI, Netpresenter was the only vendor that was really willing to focus on the possibilities with us and they delivered on that exceptionally well. Whenever support is needed, they respond quickly and follow up fast with knowledgeable people.

Cons

We haven't come across any major downsides or notable drawbacks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RK
Raymond K.

Information Technology and Services, 1-10 employees

More than a year

5.0

“a convenient solution”

Pros

Keeping employees informed with company news through the PC screensaver has been a really practical and convenient solution.

Cons

Based on what we need, there are no major missing features and we also do not need integrations with other apps right now. So I dont have anything to add here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AW
Arjen W.

Information Services, 500+ employees

More than a year

4.0

“Simple to manage”

Pros

The app really keeps up with the times. It's easy to manage, both for application administrators and for content managers.

Cons

I wish there was a web player functionality for things like TV screens so you're not always dependent on a PC.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

FD
Frank D.

Computer Software, 1-10 employees

More than a year

5.0

“complete employee communication package”

Pros

Using this platform has been going great and it really offers the full package for covering every area needed to communicate with employees.

Cons

There's honestly nothing to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FP
Filomena P.

Pharmaceuticals, 101-500 employees

More than a year

5.0

“more options in this new version”

Pros

This version is new to me but it comes with more options. It's really just a matter of getting to know this updated version better so I can make the most of it.

Cons

Honestly, I'm still in the process of exploring the new version but up till now I havent found anything to complain about.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KS
Kamiel S.

Computer Hardware, 11-50 employees

Less than a year

4.0

“handy calendar”

Pros

Getting started with it is easy and the calendar feature has been especially useful.

Cons

The pricing could be better.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

TN
Tyrone N.

Marketing and Advertising, 11-50 employees

More than a year

5.0

“Many custom options”

Pros

It can be customized according to our requests every 3 to 6 months and the app keeps getting new updates and upgrades on a regular basis.

Cons

Desktop version still needs more customization to support two way communication.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

WL
Walter L.

Hospital & Health Care, 500+ employees

More than a year

5.0

“we rely on it to keep people informed”

Pros

Being able to connect with every employee across the hospital is a big deal for us. We rely on it to keep people informed, entertained and alerted about what's happening both inside the building and throughout the campus. On top of that, the channel based targeting for specific departments is really useful since it lets us send information only to the teams that actually need it.

Cons

We have run into a few problems with alert deployment. Some alerts appear right away, while others take too long or sometimes don't show up at all. We've been working with both our internal team and the Netpresenter team to fine tune the system and improve the speed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

TK
Tracy K.

Government Administration, 101-500 employees

Less than a year

5.0

“boosts engagement”

Pros

Setting everything up was almost effortless and it's been a fast way to reach employees. The platform is flexible, helps drive employee engagement and lets us depend less on email which makes it much easier to share important updates without inbox clutter.

Cons

only thing we wish had been possible was attending an in person training though we completely understand that the pandemic made that difficult.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

SL
Sandra L.

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0

“wide range of templates”

Pros

There's a wide range of layouts and templates to choose from which gave us plenty of flexibility. Their team was excellent throughout the whole process. They have been very responsive and available to guide us at every stage. Our Customer Relations Manager was especially wonderful to work with. She supported us through a long implementation process, went above and beyond during product selection by arranging multiple demos for different stakeholders and also helped us get the product within budget and fully implemented.

Cons

I can't think of any drawbacks at the moment.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AC
Allan C.

Pharmaceuticals, 500+ employees

More than a year

5.0

“invaluable tool for our team”

Pros

The screensaver feature has been incredibly useful for communicating with all of our employees. We use it to highlight holidays, share company announcements, recognize employee appreciation and more. It has truly been an invaluable tool for our team.

Cons

There hasn't been anything we disliked about it. We would absolutely purchase this product again without hesitation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LH
Linda H.

Management Consulting, 11-50 employees

Less than a year

5.0

“solid alerts”

Pros

Getting everything up and running wasnt hard and bringing in target audiences is both simple and accurate. Sending messages from a mobile device works really well and the emergency alert feature is incredibly valuable for first responders especially in safety and health settings. The dashboard also makes a big difference because it shows how messages are being received and the reader feedback option helps a lot with understanding whether the communication is landing the way it was intended.

Cons

That said, a few features could still be improved. Having the option to run quick polls would be very useful or at least being able to use the like button as a way to measure how effectively a message is landing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8