PortaSwitch

PortaSwitch Reviews

Total 3 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Information Technology and Services, 11-50 employees

More than a year

5.0

“has all the features we need”

Pros

After more than 15 years of using this, one thing that has remained consistently impressive is the support from their team. Over the course of our partnership, we've helped several dozen alternative telecom operators launch their businesses with this as their core billing and switching platform. It includes all the essential features we need and it's been especially valuable that there are no licensing complications since all features are included in the product.

Cons

The SIP trunking feature could be simpler to set up and configure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NH
Nir H.

Telecommunications, 500+ employees

More than a year

5.0

“fantastic support through upgrades”

Pros

Their team has been amazing. We recently completed a major upgrade, including a large infrastructure update and everything went very well without any issues.

Cons

New upgrade was definitely complex and took a while to understand but in the end it was handled well and everything turned out fine.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

GD
Grigoriy D.

Telecommunications, 11-50 employees

More than a year

5.0

“solid uptime”

Pros

After more than 8 years of using PortaSwitch, the stability has been outstanding. We've had fewer than two shutdowns caused by the software during that time. Every system has bugs but this team consistently follows through with fixes and doesn't let you down when issues come up.

Cons

Its management interface is currently going through changes and at the moment it still feels not very well optimized.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10