PortaSwitch Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 11-50 employees
More than a year
“has all the features we need”
Pros
After more than 15 years of using this, one thing that has remained consistently impressive is the support from their team. Over the course of our partnership, we've helped several dozen alternative telecom operators launch their businesses with this as their core billing and switching platform. It includes all the essential features we need and it's been especially valuable that there are no licensing complications since all features are included in the product.
Cons
The SIP trunking feature could be simpler to set up and configure.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Telecommunications, 500+ employees
More than a year
“fantastic support through upgrades”
Pros
Their team has been amazing. We recently completed a major upgrade, including a large infrastructure update and everything went very well without any issues.
Cons
New upgrade was definitely complex and took a while to understand but in the end it was handled well and everything turned out fine.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Telecommunications, 11-50 employees
More than a year
“solid uptime”
Pros
After more than 8 years of using PortaSwitch, the stability has been outstanding. We've had fewer than two shutdowns caused by the software during that time. Every system has bugs but this team consistently follows through with fixes and doesn't let you down when issues come up.
Cons
Its management interface is currently going through changes and at the moment it still feels not very well optimized.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10