PowerDialer Reviews
Total 3 reviews
2.3
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars33%
3
Stars0%
2
Stars33%
1
Stars33%
Satisfaction score
Ease of use
5
Value for money
4
Customer Support
4
Functionality
4
Enterprise, 500+ employees
“steep learning curve”
Pros
One thing I appreciate most is being able to reach a large number of people in a short amount of time.
Cons
Getting started was really difficult. It took a lot of training before I could understand how to make it work properly and the initial setup was especially hard to deal with.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
3
Functionality
2
Construction, 11-50 employees
“reliable service”
Pros
From start to finish, they've done an excellent job and kept communication clear the whole way through. I'd absolutely recommend this company.
Cons
At this point, I really don't have any complaints since we haven't run into any issues.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“customer support was terrible”
Pros
Honestly, there wasn't a single positive thing about it. The only good part was finally being done with it.
Cons
It was awful from beginning to end. The customer support was terrible, the interface felt slow and outdated and it never integrated properly with my SalesLoft provider. Setting it up was overly complicated with too many layers and there was only one number available. The whole process felt confusing the entire way through. On top of that there was no clear way to cancel the subscription and they continued charging me anyway. The suggested integrations were much more complicated than they made them sound, the product was overpriced and it didn't perform the way it was supposed to. I felt misled into purchasing because there was no trial and they charged me upfront before even having a setup call. Even when I asked directly to cancel, they didn't clearly confirm it.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
1
Functionality
3