Ressolve Reviews

Pros

We can review the recordings on a case by case basis and see each provider's results both overall and individually which is really helpful.

Cons

When we request an improvement to the system, the response and implementation time should be shorter.

Pros

The attention and support they provide has been excellent.

Cons

It's missing daily Power BI reports.

Pros

It's cost to value ratio is excellent for rolling it out in campaigns with tighter budgets that still need a measurable effect on operational KPIs. Once the initial pilot delivers results, it becomes very easy to justify the investment.

Cons

Implementation takes time and needs ongoing calibration. There's no automated interface for handling configuration or calibration tasks and the results are shown through generic Power BI dashboards instead of being centralized in a dedicated platform.