Ringy Reviews

Pros

Getting around the system hasn't been difficult at all and there's plenty of space for taking notes which has been really useful.

Cons

I feel like it's still a bit early for me to point out any real downsides since I'm a newer user. That said, I'd love to see the app add a few more features, such as call forwarding.

Pros

This has been a really useful product for bringing in business leads.

Cons

Some parts of it are frustrating to use especially when trying to edit text scripts. It also doesn't sync properly with my calendar.

Pros

No matter where I'm working from, I'm able to keep leads saved for the long term which has been really useful.

Cons

There's definitely a learning curve at the beginning and it takes a while to understand all the features and how everything works.

Pros

It's interface is user friendly and the platform offers a lot of flexibility for running drip marketing campaigns.

Cons

The phone app still feels unfinished and pretty weak overall. There are too many critical bugs and service outages and the price is high compared with other options.

Pros

One thing I really appreciate is how much depth the software has when it comes to features. The customization options are extensive and the tracking capabilities give me a lot of visibility and control.

Cons

On the flip side, it can take quite a bit of time to manage. Updating dispositions and keeping everything current without coming across as too intrusive can also feel a bit frustrating.

Pros

The standout part for me is its campaign management along with the client management features.

Cons

What I like least is that attaching photos from the mobile app isn't very convenient.

Pros

Having it handle client follow ups takes a huge amount of work and stress off my plate. While the software is taking care of that side of things, I'm able to focus my time on prospecting and bringing in new clients at the same time.

Cons

At times, I wish it wouldn't automatically block leads because of certain keywords but aside from that, I really don't have any complaints.

Pros

Preset text templates are handy and the campaign sending feature works well.

Cons

Ringy is pretty tricky to use. There are still far too many steps just to complete an action and adding vendors along with dispositions and preset texts feels overly complicated. Customer service has been very unresponsive and the step by step guidance is seriously lacking. Overall, it's not very user friendly.

Pros

Something I really appreciate is being able to upload my own personalized contact list. The platform also has excellent automation built into just about every type of transaction you want to create. It saves me a lot of time and I absolutely love having those extra hours back.

Cons

There's still room to simplify a few things but overall it's fairly self explanatory and the online support team responds pretty quickly.

Pros

Everything is simple to use and makes sense right away. Out of all the CRM platforms I've worked with in my career, this has been the best one.

Cons

The email features aren't especially useful and the drip text messages occasionally fail to send.

Pros

Getting started didn't take much effort and the training videos seem very helpful for learning the platform.

Cons

I'm still in the process of learning how to use it but at this point I haven't run into any negatives.

Pros

The app has a lot of solid functionality and the navigation is easy and overall the platform feels simple to work with.

Cons

When something breaks or the system runs into problems, there's not much you can do except wait for it to sort itself out since support hasn't been very helpful.

Pros

Quick alerts make it easy to stay on top of things and moving leads through dispositions is simple. Scheduling tasks and adding notes also feels very convenient.

Cons

It's layout could be a bit cleaner and I'm still waiting on refunds for bad leads which has been frustrating. It also takes some time to learn the system and get everything set up although it's still less complicated than a lot of other platforms.

Pros

One thing I really appreciate about this software is how it keeps getting better in terms of usability and organization. It feels a lot like an automated personal assistant because it makes reaching out to prospects much simpler. It combines CRM tools with VOIP, email and SMS marketing in one place which is a huge plus. It may not be flawless yet but with the steady stream of updates and new features, I'm confident it will get there by the end of the year. At this point, I'm not even thinking about switching to another CRM anytime soon. The analytics deliver valuable insights and I'm also very happy with the appointment setting tools.

Cons

One downside is that I still get charged for restricted or blocked numbers. It's just one cent each time but over the course of a year that can really add up. I'd also like to see broader communication packages offered because at the current pricing, buying them just doesn't feel worthwhile.

Pros

You're provided with training on how to use it even if it moves too fast to really explain everything and it does what it says it will.

Cons

There isn't enough user support and the system is a bit difficult to work with. I also haven't been able to find a way to fully turn off messages for customers who want to opt out.

Pros

What really stands out about this is how customizable it is for specific needs and different sales funnels. It adapts well to the way I work which makes it much more useful than a one size fits all tool.

Cons

Because it comes with so many features, it took me a little while to feel fully comfortable and confident that I was using it to its full potential.