Spectrum Business Phone

Spectrum Business Phone Reviews

Total 2 reviews

2

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

0%

3

Stars

50%

2

Stars

0%

1

Stars

50%

Satisfaction score

Ease of use

5

Value for money

4

Customer Support

4

Functionality

4

A
Anonymous

Not Specified, 1-10 employees

Less than a year

1.0

“unreliable connectivity”

Pros

Honestly, there's nothing here that feels worth pointing out as a positive. The service is poor, the connection is unreliable and I would not recommend using it if you have any other option.

Cons

The service keeps dropping in and out, both on the phone side and with the internet. If you have other choices available, I would strongly suggest not going with this one.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

3

Functionality

2

JQ
Joshua Q.

Not Specified, 1-10 employees

More than a year

3.0

“overpriced service”

Pros

During business hours, the phone service works quite well with very few interruptions if any. I've run into some service problems after hours and on weekends but overall it performs better in my area than the local competitor.

Cons

There are only two providers available where I am and Spectrum being one of them makes the overall quality and service feel less than ideal since the other option is even worse. The pricing also feels too high for what is ultimately just okay service and quality.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

6