Superfone Reviews

Pros

Running teams is much more organized with this and the extension feature makes it simple to connect with the right dedicated team member. It also records every call which is really useful when putting together QA reports.

Cons

One limitation is that it doesn't directly integrate in a way that automatically sends data to CRMs like Zoho. Because of that, you have to rely on bridge tools such as Pabbly.

Pros

It's been a very cost effective option and the feature set covers what small teams need for their basic day to day work really well.

Cons

At the moment it only works on Android so some of our users with iPhones aren't able to use it. On top of that the pricing is limited to quarterly or annual plans, with no monthly option available.

Pros

Having VoIP calling, a CRM and WhatsApp API all built into one tool has been a big advantage for my business. Compared with more complicated, enterprise focused platforms, it gives me the functionality I need at a much more affordable price which makes it a very cost effective option.

Cons

An area that still feels underdeveloped is the call analytics. Those features seem limited on the platform right now and that holds Superfone back from being a more complete communication management solution.