T-Max Phone Systems Reviews
Total 3 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Legal Services, N/A employees
“productivity boost”
Pros
After switching to this, our overall productivity has gone up noticeably. We're generating around 20% more profit and revenue than we were with our previous provider. It was simple to learn, the move over happened without any issues and we're also saving a significant amount of money.
Cons
Honestly, there's very little to complain about with this system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Consumer Services, N/A employees
“voice broadcast feature has been excellent”
Pros
A few of their products have been especially useful for us and the voice broadcast feature has been excellent. The pay as you go option works really well for my office because it keeps billing predictable so I'm not getting hit with some huge charge I can't make sense of. The reporting tools and overall functionality provide a lot of detail which helps us tighten up our process and get the most value out of our time and budget. The predictive dialer is priced per seat and is incredibly efficient. It lets you accomplish more in a single hour than you'd normally get done in a full 8 hour day.
Cons
The only downside that comes to mind is that the company name isn't spoken in the outbound voice broadcast message.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Insurance, N/A employees
“makes work more manageable”
Pros
Not having to hand dial every person I call makes my workday much more manageable and saves me a lot of time.
Cons
It was a bit difficult to figure out in the beginning but even with that learning curve, it still works really well.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10