TeleCMI Reviews
Total 61 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars90%
4
Stars8%
3
Stars2%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
SR
Selvaganesh. R.
Telecommunications, 101-500 employees
5.0
“powerful IVR”
Pros
This comes with multi level IVR, automated attendants and detailed analytics which together help speed up customer response times and improve overall satisfaction.
Cons
At times, the virtual number doesn't appear correctly on the softphone while calls are in progress.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9