Teliqon Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Small Business, 11-50 employees
“organized communication tool”
Pros
As our workload increased, it really helped us keep communication far more organized. We saw missed calls drop by about 27% and response times improve by nearly 34% which made daily coordination between teams much more manageable. Their support team also stood out during setup and continued use because they were responsive and practical whenever we needed help.
Cons
There isn't anything in particular we dislike.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Better pickup rates”
Pros
Getting started was refreshingly quick. We had everything live within 24 hours and didn't run into any technical issues at all. The auto dialer has also been a big win since it skips voicemails and disconnected numbers which means our team spends a lot more time actually talking to people. The CRM integration helps keep all of our information organized and the local presence dialing noticeably improved our answer rates. On top of that the support team has been very responsive and genuinely seems invested in helping us succeed.
Cons
I didn't come across anything negative while using this.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“local calling boosts outreach”
Pros
Ithas taken a lot of the manual work out of our cold outreach and follow up. The auto dialer doesn't get enough credit because it saves our sales team hours every single week. Being able to call prospects using local numbers also made a noticeable impact on our answer rates. On top of that the bulk SMS feature works really well for sending promo offers and free audit reminders. Overall, it's been incredibly convenient for our team.
Cons
One thing that could be better is the interface since it's functional but not the most polished looking. The initial setup can also feel a bit technical if you're not used to dialer platforms or telecom related tools. That said, their support team responds fast and has been very helpful whenever we've needed assistance.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9