Trestle Reviews
Total 10 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 11-50 employees
“attentive support from day one”
Pros
Right from the start, Kushal and Jordan were incredibly supportive. They took the time to understand exactly what we needed, offered detailed guidance throughout the process and were always open to listening while recommending the best solution for us.
Cons
Honestly, it's difficult to point out any downside at this stage because I haven't run into any issues so far.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“accurate APIs”
Pros
Working with this has been a really positive experience. Their data APIs have been the most accurate ones we've tested and after talking with their team, it became clear how their products could fit several of our different use cases.
Cons
We've genuinely enjoyed working with this tool and haven't run into any issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Leisure, Travel & Tourism, 51-100 employees
“top tier software”
Pros
Using this has been a fantastic experience. We've built a really strong relationship with their team and I genuinely see them as the best option in the identity data space. Having used and evaluated plenty of similar solutions at different companies throughout my career, I'm honestly impressed by the level of service and the overall product quality Trestle delivers.
Cons
At this point, there's really nothing I dislike about the service. The team has been amazing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Reliable data”
Pros
One thing that really stood out was how willing the team was to work alongside us and help figure out the best solution for our needs. They were responsive, knowledgeable and the accuracy of their data was seriously impressive.
Cons
There wasn't much to complain about with it. The information they provided, the communication throughout and the overall support were all top tier and I'd definitely recommend them to colleagues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Telecommunications, 11-50 employees
“standout support team”
Pros
Trestle's API consistently delivers dependable, accurate data that helps us make real time decisions and better meet our clients' needs. Jordan and Kushal have been incredibly supportive and proactive, going beyond the typical vendor role and feeling more like part of our team. Their quick responses and timely support have been outstanding throughout.
Cons
It's been a completely positive experience from start to finish. There's really nothing negative to mention here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“clear way to rank leads”
Pros
It gives us a clear way to rank leads and contacts so we can decide which outreach should be handled by our sales team and which can be left to marketing automation. That matters a lot for a small team like ours because we need to make sure the limited time we have is focused on the highest value activities and the right contacts.
Cons
We've been really pleased with Trestle overall especially with how well we've been able to work with their APIs and team to put their phone and contact validation process into action. Honestly, no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Marketing and Advertising, 11-50 employees
“pleasant to work with”
Pros
After working with it for nearly a year, their data has consistently been reliable and their team has been very pleasant to work with. We mainly use the reverse address data along with their reverse phone data and both have delivered strong quality of work. On top of that their infrastructure has stayed dependable throughout.
Cons
One area that could be better is the dashboard reporting especially when it comes to detailed call volume trends over time. Because of that, we either need to track that information on our own or contact their team to get the reporting done manually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Not Specified, N/A employees
“Powerful insights”
Pros
This delivers a level of actionable insight through its APIs that really stands out above other options. The APIs are very developer friendly and the customer support team is quick to respond whenever needed.
Cons
I haven't run into any issues with them at all so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“phone APIs are the strongest”
Pros
Using this has been incredibly simple. The co founders bring deep experience in identity data and clearly understand the business challenges we deal with every day. Their phone APIs are the strongest I've seen on the market and I'd consider them the benchmark thanks to their outstanding coverage and accuracy compared with other options out there.
Cons
Honestly, there isn't anything that feels like a real downside. They may be a newer company but their long standing experience in this space really shows, both in how well they know their products and in how capably they deliver enterprise level service.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Not Specified, N/A employees
“amazing support team”
Pros
Working with Kushal and Jordan has been a really positive experience. They're excellent partners who take the time to hear out our ideas and understand the challenges we bring to them. It consistently goes above and beyond when it comes to finding solutions. On top of that the core functionality is strong and the data enrichment quality is every bit as good as other providers we've worked with if not even better.
Cons
If anything, I'd just love to see a few more of our niche product requests get built and delivered a bit faster. Other than that, we're excited about continuing what looks like it will be a long and successful partnership with them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10