James I.
Automotive, 1-10 employees
More than a year
“accurate lifecycle cost reporting”
Pros
The life cycle cost reports have been very accurate in my experience and I rely on them quite a bit.
Cons
It does take a bit of effort to fully get up to speed with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joey C.
Transportation/ Trucking/ Railroad, 101-500 employees
Less than a year
“meter-based maintenance planning”
Pros
I've found the meter import feature really helpful since it lets me plan and schedule maintenance ahead of time.
Cons
It would be better if the integration with McLeod were improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Steve G.
Transportation/ Trucking/ Railroad, 500+ employees
More than a year
“component-level detail that delivers”
Pros
The level of detail in repair data really stands out to me especially since it goes down to individual components. I can easily access the information I need and the team on the floor can do the same without any issues.
Cons
A few screens feel a bit crowded but that comes with the territory when the system is capturing this much detail.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James M.
Transportation/ Trucking/ Railroad, 500+ employees
More than a year
“reliable software and support”
Pros
Right from the start, the system felt reliable to me and whenever I've had questions, the support team has been there to help with both current features and upcoming updates.
Cons
One downside is the cost of making changes or improvements to the system when a new opportunity or need is identified.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
marcus m.
Transportation/ Trucking/ Railroad, 101-500 employees
Less than a year
“fantastic ROI and reporting”
Pros
Using it has been simple for me overall and the return on investment has been impressive. I also find the reporting, scheduling tools and support to be very strong.
Cons
One limitation is that you can't reserve a part for a specific unit until that unit is able to return to the terminal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10