Total 5 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

40%

3

Stars

20%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

D

Dorothy

Religious Institutions, 1-50 employees

More than a year

3.0
September 2017

Perfect for handling meeting room schedules

Pros

This software provides a printed schedule for security, maintenance and office staff ensuring better organization and planning.

Cons

When adding rooms, they don't appear in numerical or alphabetical order, requiring manual sorting. This takes up too much time.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

5

T

Tracy

Not Specified, N/A employees

More than a year

4.0
August 2017

Our agency benefits greatly from Coherent's work order system

Pros

It is easy to use with strong reporting capabilities. It can be easily modified to fit our needs and management can log in to track work orders, repair times and assigned technicians.

Cons

No major complaints. If we ever have an issue or need help with something in the program, Jonathan is always very helpful with Coherent. The only downside is that we can't merge it with our housing software to attach work orders to specific units.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

F

Fatma

Retail, 500+ employees

More than a year

5.0
August 2017

Offers great features at an affordable cost

Pros

So simple to use and set up. It's so easy that even with over 100 users, I have never had to provide instructions on how to enter a work order.

Cons

The reporting capabilities are somewhat limited. I wouldd love to see more analytics included, but for the price, it's still a great product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Michael

Not Specified, N/A employees

5.0
March 2015

My facility runs smoother thanks to Coherent

Pros

One of the best things about Coherent is their technical support. When you call, you get a tech to walk you through any issues and if one isn't available, they usually call back within an hour.

Cons

I really don't have much negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Darlene

Not Specified, N/A employees

4.0
February 2015

Efficient work order management with Coherent

Pros

Coherent is a highly recommended, user friendly and effective tool for any facilities maintenance team. Its work order interface is designed with features that meet our organization's specific needs. Scheduling and daily task management have become much more organized and work requests are handled efficiently and on time.

Cons

Nothing much to mention here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10