
Coherent CMMS Reviews
Total 5 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars40%
3
Stars20%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Dorothy
Religious Institutions, 1-50 employees
More than a year
“Perfect for handling meeting room schedules
Pros
This software provides a printed schedule for security, maintenance and office staff ensuring better organization and planning.
Cons
When adding rooms, they don't appear in numerical or alphabetical order, requiring manual sorting. This takes up too much time.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
5
Tracy
Not Specified, N/A employees
More than a year
“Our agency benefits greatly from Coherent's work order system
Pros
It is easy to use with strong reporting capabilities. It can be easily modified to fit our needs and management can log in to track work orders, repair times and assigned technicians.
Cons
No major complaints. If we ever have an issue or need help with something in the program, Jonathan is always very helpful with Coherent. The only downside is that we can't merge it with our housing software to attach work orders to specific units.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Fatma
Retail, 500+ employees
More than a year
“Offers great features at an affordable cost
Pros
So simple to use and set up. It's so easy that even with over 100 users, I have never had to provide instructions on how to enter a work order.
Cons
The reporting capabilities are somewhat limited. I wouldd love to see more analytics included, but for the price, it's still a great product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michael
Not Specified, N/A employees
“My facility runs smoother thanks to Coherent
Pros
One of the best things about Coherent is their technical support. When you call, you get a tech to walk you through any issues and if one isn't available, they usually call back within an hour.
Cons
I really don't have much negative to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Darlene
Not Specified, N/A employees
“Efficient work order management with Coherent
Pros
Coherent is a highly recommended, user friendly and effective tool for any facilities maintenance team. Its work order interface is designed with features that meet our organization's specific needs. Scheduling and daily task management have become much more organized and work requests are handled efficiently and on time.
Cons
Nothing much to mention here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10