Primary/ Secondary Education, 101-500 employees
“Friendly support and reliable communication”
Pros
The platform is very user-friendly and the Facilitron team is always available whenever communication is needed.
Cons
something that's missing is a place to add extra notes for setup details or other special requests.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Facilities Services, 500+ employees
“user-friendly with awesome support”
Pros
I find it is very user-friendly and the customer support team is fantastic.
Cons
A few features still aren't accessible especially when it comes to adding renter details and making room additions.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Education Management, 500+ employees
“Solid renter accountability”
Pros
The tool is simple to use and it does a good job of keeping renters accountable.
Cons
one downside is the number of emails Facilitron sends which can feel overwhelming and there's no option to cancel reservations directly in the system.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7