FacilityOS

FacilityOS Reviews

Total 25 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

24%

3

Stars

4%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MC
Michelle C.

Pharmaceuticals, 11-50 employees

5.0

“User-friendly on desktop and app”

Pros

whether I'm on the desktop version or the mobile app using FacilityOS has been very simple. Both are simple to navigate and work well for day-to-day use.

Cons

I haven't run into any issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS
Derrick S.

Machinery, 500+ employees

4.0

“Handy alerts and clear dashboard”

Pros

The alert features work really well and the dashboard is simple to navigate and understand.

Cons

The photo angle and the placement of the log on the printed badge could be improved.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

SH
Steve H.

Plastics, 101-500 employees

5.0

“Quick sign-in and visitor alerts”

Pros

signing people in and out is fast and getting started didn't take long. The visitor alerts are also really helpful because they let staff know right away when someone has arrived.

Cons

One issue we ran into was with incorrect labels being used and the system didn't flag it or give any warning. Because of that, we ended up going six months or more without badges.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SSM
Sai Sashank M.

Information Technology and Services, 101-500 employees

5.0

“reliable visitor tracking”

Pros

Right from the start this has been very user-friendly, with everything clearly accessible for both admins and non-admins. It does a solid job of keeping accurate records of all visitors and pulling up their information later is quick and convenient whenever needed.

Cons

Nothing major comes to mind. I ran into a few minor issues but the support person addressed all my questions and also offered alternatives when needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC
Catherine C.

Accounting, 500+ employees

5.0

“fast guest sign-in”

Pros

Signing in guests is very simple which makes the check-in process quick and convenient.

Cons

One limitation is that administrative assistants aren't able to manage the guest list.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10