Last Updated
Overview
FacilityOS enhances asset visibility and control with real-time tracking, automated alerts, and chain-of-custody monitoring. It minimizes losses, improves accountability, and strengthens operational efficiency across multiple sites. While some advanced integrations may require IT assistance, it’s an ideal choice for organizations seeking a centralized way to manage physical assets and logistics.
Overall Rating
Based on 24 users reviews
4.5
Rating Distribution
Positive
92%
Neutral
4%
Negative
4%
Starting Price
Custom
FacilityOS Specifications
- Safety Management
- Dashboards
- Facilities Maintenance
- Mobile Access
What Is FacilityOS?
FacilityOS is a modular facility and logistics management platform built to digitize and optimize the chain of custody for all mail, packages, and assets. Its ‘LogisticsOS’ module enables real-time asset tracking, automated notifications, and detailed audit trails to prevent lost items and maintain full accountability. Designed for scalability and compliance, it integrates easily with ERP systems and intelligent locker solutions—helping organizations manage high-volume, multi-location operations with accuracy, visibility, and control.
FacilityOS Pricing
The FacilityOS cost structure varies depending on the selected module and business requirements. Here’s the pricing breakdown for its ‘LogisticsOS’ module:
- Essentials: Starting at $499/month
- Advanced: Starting at $1,300/month
- Enterprise: Starting at $2,150/month
Disclaimer: The pricing is subject to change.
FacilityOS Integrations
The software supports integration with multiple systems and platforms, such as:
- SeviceNow
- Oracle
- Twilio software
- Microsoft Azure
- Okta
- Workday
Who Is FacilityOS For?
FacilityOS software is ideal for organizations across a wide range of industries and sectors, including:
- Manufacturing
- Government
- Higher education
- Food and beverage
- Transportation and logistics
- Construction
- Healthcare
Is FacilityOS Right For You?
Are you struggling with disconnected asset tracking processes that lead to lost items, inefficiencies, or compliance challenges? FacilityOS offers a unified platform designed to centralize asset oversight and logistics operations across locations. Its ‘LogisticsOS’ module ensures accountability through complete visibility and auditability of assets. Built for scalability and compliance with standards like SOC 2, HIPAA, and GDPR, FacilityOS is well-suited for organizations managing high-volume or multi-site operations.
Still doubtful if FacilityOS software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
FacilityOS Features
Asset Management
FacilityOS provides real-time visibility into asset locations, movements, and allocations across facilities. This helps organizations maintain accurate records, minimize loss, and improve accountability in asset handling and utilization.
Intelligent Logistics Workflows
This feature automates routine logistics processes to eliminate manual errors and inefficiencies. By optimizing task coordination and data flow, it ensures smoother operations and consistent productivity across multiple sites.
Mailroom Management
The software simplifies mailroom operations by ensuring secure handling and accurate parcel tracking from the moment items are received to final delivery. It helps organizations maintain transparency and accountability while reducing the risk of misplaced or delayed packages.
Central Receiving
This feature enables staff to receive, verify, and close purchase orders within a single interface, improving operational accuracy and speed. It reduces the administrative burden and ensures that all incoming goods are properly documented and processed in real time.
Pros And Cons of FacilityOS
Pros
Enables real-time visibility into asset locations
Scales easily for multi-site operations
Enhances operational efficiency with automation
Cons
Limited offline functionality
Customer support response time may vary
FacilityOS Reviews
Total 24 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars25%
3
Stars4%
2
Stars0%
1
Stars4%
Share your experience
Government Relations, 101-500 employees
“all-in-one and customizable”
Pros
Having everything in one place was the biggest advantage of FacilityOS. I didn't need to bounce between multiple systems just to handle routine work which made day-to-day tasks feel a lot more manageable and far less frustrating. The interface was clean and simple so it was fairly quick to learn, even when working through more detailed processes. Another thing I appreciated was the flexibility to customize it around what the team actually needed instead of being locked into a rigid setup. The real-time updates were useful as well especially for tracking issues and keeping work moving. Overall it made the whole management process feel more organized and a lot less stressful.
Cons
At first it can feel a little overwhelming especially while learning the system. There are a lot of features and settings which is definitely valuable over time but in the beginning it sometimes felt like too much to take in at once. A few tasks also required extra steps which could slow things down during busy periods. I noticed too that some areas of the platform felt less simple than others so it sometimes took a bit of clicking around to find what I needed. It became much more manageable once I got familiar with it but the initial learning curve was definitely frustrating.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Commercial Real Estate, 11-50 employees
“flexible fit for multi-site teams”
Pros
You can choose only the parts you actually need which makes it really flexible. It also handles large, multi-site operations well and scales nicely for bigger organizations.
Cons
Getting everything in place takes some work. Since the platform is highly modular, onboarding and configuring it can be fairly time-consuming.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Packaging and Containers, 500+ employees
“Simple check-ins and reporting”
Pros
Getting people checked in feels very simple. The interface is simple and the check-in flow runs nicely without a lot of extra steps. Real-time reporting and audit trails are also a big plus especially when it comes to staying aligned with regulatory requirements.
Cons
There are occasional technical hiccups and the initial admin setup can be a bit challenging. It can also be confusing for new admins to switch back and forth between FacilityOS and VisitorOS.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What level of support does FacilityOS offer?
FacilityOS offers support through phone.
Does FacilityOS have a mobile app?
Yes, FacilityOS provides dedicated mobile applications for its EmergencyOS and VisitorOS modules.
Who are the typical users of FacilityOS?
FacilityOS features cater to businesses across sectors and industries like healthcare, education, manufacturing, and logistics.
What language does FacilityOS support?
The software is available in over 50 languages, including English.
What other apps does FacilityOS integrate with?
FacilityOS integrates with tools such as Okta, SeviceNow, Twilio, and Workday.
What types of pricing plans does FacilityOS offer?
FacilityOS offers multiple pricing plans tailored to different operational needs, with its LogisticsOS module starting at $499/month for Essentials, $1,300/month for Advanced, and $2,150/month for Enterprise plans. Request a personalized FacilityOS pricing quote for your business today!
Does FacilityOS offer an API?
Yes, FacilityOS provides an API.