FTMaintenance Select Reviews

Pros

The inventory functions seamlessly, and the item details are efficient. Most modules operate smoothly, and the training is dependable.

Cons

I believe adding an iPad app to the software would be beneficial.

Pros

It is cost-effective and highly responsive to inquiries and appointments.

Cons

The software lacks ease of use, and the interface requires more time to respond.

Pros

Right from the start, I had an excellent experience even before becoming a customer. The demo provided clarity, the explanations were comprehensive, and I gained a thorough understanding of the product's capabilities. We purchased the on-premise software, and upon installation, it precisely matched what the seller and their team had described. We encountered an issue regarding supported languages after the purchase, but FasTrak went above and beyond to accommodate our needs.

Cons

There was a breakdown in communication between the sales and technical departments, which led to a misunderstanding about a particular functionality after I purchased the software. Fortunately, the issue has been resolved.

Pros

First and foremost, FT Maintenance did not employ any aggressive sales tactics. The software is highly intuitive, and I had it up and running before even attending a training session. It is very easy to comprehend.

Cons

I haven't encountered any aspects of this software that I dislike. It appears to be issue-free.

Pros

The vendor is extremely supportive and willing to assist with any issues. The software offers considerable depth, which has its pros and cons.

Cons

The FT Maintenance program lacks smoothness and intuitiveness. I want to mention that this is the third program of its kind that I have managed.

Pros

HIGHLY INTUITIVE, SUITABLE FOR INDIVIDUALS WITH LIMITED COMPUTER USAGE TIME.

Cons

I haven't had enough time as a user to provide detailed comments, but I can say that everything has been going great so far.

Pros

What I like most about this software is its affordability. I researched around six different software programs. Honestly, by the third online conference, they all presented essentially the same information and benefits. The price and accessibility to support were the key factors that influenced my decision. I have been satisfied with the software, and all my interactions with support have been positive.

Cons

It's inconvenient to have multiple usernames and passwords for making changes within the software.

Pros

The support was available right from the beginning, and the product includes a wide range of features.

Cons

At this time, I don't have any concerns with the product or vendor.

Pros

The layout is clear and the options and configurations are well-described.

Cons

Some of the windows lack options to close them, but it's easy to figure out how to exit or terminate them.

Pros

Navigating through the software is not a problem. Once you try it, you'll love it.

Cons

Logging in can sometimes be a hassle. I'm not sure if it's our computer, but it doesn't occur frequently.

Pros

Apart from the software being user-friendly and customizable, I must say that the training, assistance, and availability of the service team are unparalleled.

Cons

It takes a little while to get accustomed to the software. However, once you spend some time familiarizing yourself with it, it becomes easy to use.

Pros

Great price, excellent service, prompt response!

Cons

The only thing I feel is missing from the product is an iPad app. I would like to integrate it with our fleet of iPads, as they are highly versatile.

Pros

The software is extremely user-friendly and remarkably intuitive. The team at FasTrak is highly responsive and always adept at resolving any issues I encounter.

Cons

So far, I have no grievances, and any issues I have encountered were promptly addressed.

Pros

Ease of use is remarkable. Maintenance workers find it quick and easy to operate. It's excellent for preventive maintenance. The support from the vendor is exceptional!

Cons

It would be desirable to have improved access with remote devices. Printing work orders does seem to be slightly slow.

Pros

It offers a fantastic feature for generating maintenance work orders. It maintains lists and generates reports.

Cons

When preparing a work order, navigating through various tabs is necessary. In terms of reporting, we cannot choose and select custom reports directly from the software.

Pros

Easy to use. The local tech support is immensely helpful.

Cons

The vendor information needs updating. It still lists "Pager" instead of "Cell."

Pros

The inventory functionality is impressive, and the item information is robust. Most modules perform admirably, and the training is superb.

Cons

Most of the stock reports are of limited usefulness, and we have to rely heavily on customized reporting. Any desired changes we want to make appear to be very costly based on the sales quote.

Pros

I really admire how easy it is to use. Getting around and inputting information is a piece of cake.

Cons

It's too early to form a definitive opinion. As a new user, I haven't had extensive experience with the system.

Pros

The FasTrak system has significantly improved our parts inventory control, saving our company money by preventing overstocking. Additionally, we can easily load all our parts into the system, streamlining the ordering process when a particular item runs low.

Cons

Our only concern is that we can only have two operators on the system simultaneously, and the only way to accommodate more operators is by purchasing additional licenses.

Pros

Adding tasks is not a problem, and the software is user-friendly, with prompt and effective support.

Cons

Making changes requires navigating through multiple steps, and there is no copy function available using the computer mouse.