FTMaintenance Select Reviews

“FT Maintenance Software

Pros

The software offers great flexibility, portability, a variety of pre-built reports, and the capability to query the system.

Cons

I highly recommend informing my IT department about the need to access FT Maintenance servers remotely, as firewalls can sometimes pose a challenge. Their assistance would be valuable in this process.

“Good product

Pros

I find the software to be intuitive, easy to navigate, and possesses a decent level of adaptability.

Cons

Unfortunately, the software lacks versatility as I am unable to select or modify the fields displayed on my screen.

“produce and support

Pros

I am absolutely delighted with the software's ability to cater to my specific needs. The support team, particularly Ernie, has been exceptional in terms of their patience and assistance. It has taken me some time to set everything up, but Ernie has been incredibly helpful throughout.

Cons

Personally, I have had a positive experience with the software, and it has proven beneficial for both me and my staff.

“FTMaintenance review

Pros

The pricing was the primary factor that led us to purchase the software, as we wanted to explore the viability of implementing an emaintenance program.

Cons

One drawback is the absence of training provided after purchasing the product. I have not received any contact or assistance, except for automated emails. When I reached out to support for training, they instructed me to log in at specific times on certain days.

“great product

Pros

This software is the ideal solution for effectively tracking all maintenance requirements.

Cons

Initially, navigating the software can be a bit perplexing.

“Good CMMS for small business and getting up and running quickly.

Pros

It's not complex at all. The process of setting up equipment is remarkably simple and quick. Adding vendors is also a hassle free task. There is no need to worry about complicated database coding. Everything is assigned a number, and it's up to you to decide how to begin. Most drop-down menus are initially empty, allowing you to populate them with your custom fields. Even the state drop-down, which may seem trivial, is actually quite convenient. If you primarily deal with suppliers from a few different states, you don't have to scroll through a list of 50 options. Overall, this software is highly customizable yet user-friendly.

Cons

Some of the views could benefit from reorganization to present more relevant information. However, this adjustment is relatively simple. It's worth noting that I have only been using the software for a week.

“Infinitely better than a spreadsheet

Pros

The software effectively handles both demand and preventive maintenance requirements, and it stores a vast amount of data related to equipment, personnel, vendors, and more, even in its cost-effective Cloud Lite + version. The Service Request feature provides a simple interface for an unlimited number of users.

Cons

While the product boasts impressive power, it may not always be intuitive, resulting in a learning curve to achieve proficiency. Nevertheless, their customer and technical support have been exceptional, making the learning experience enjoyable.

“Easy way to manage employees and equipment activity in and out of the warehouse

Pros

One of the aspects I think is the best is the ability to monitor my equipment, products, and employees all within a single platform. It allows me to have a clear overview of what goes in and out of my warehouse on a daily basis.

Cons

I wish there was a more effective way to manage employees. It would be fantastic to have an integrated employee time management feature connected to the equipment.

“All in one software that is simple to use

Pros

For us, the inventory and preventive maintenance platforms were the decisive factors in choosing FTMaintenance. Another major advantage is the comprehensive training and support provided. Regardless of the issue's scale, they are always available to assist.

Cons

As a business, we haven't encountered any significant drawbacks. The only minor inconvenience is the inability to customize every minute detail according to our specific needs.

“Great features, impossible to figure them out

Pros

This software is highly advanced, surpassing its competitors in terms of included features.

Cons

Despite offering numerous features, understanding and utilizing them can be quite challenging. The software lacks user-friendliness. Additionally, the pricing is not very appealing.

“Everything is now in one spot.

Pros

The fact that all this information is consolidated in one place is highly appealing. With just a few clicks, we can now see a complete record of all activities related to a specific piece of equipment. It helps us identify recurring problems and enhance our future planning. We also appreciate the preventive maintenance scheduling feature, as it ensures we don't overlook crucial steps in maintaining our assets properly.

Cons

The preloaded reports provided by the software do not align perfectly with our requirements. While they may suit most users, they are not as suitable for our needs. We are exploring the option of purchasing additional software components at an extra cost to address this minor issue.

“Overall the experience has been pleasant with little to no hiccups

Pros

The visual elements of this product are particularly attractive to me. Additionally, the support system application is user-friendly and easy to navigate.

Cons

The software's navigational aspect could benefit from technological improvements to cater to users of all ages.

“I am so busy, it still isn't completely set up. I THINK once that happens it will be good.

Pros

I believe it has great potential and will prove to be highly beneficial.

Cons

I noticed that the industry dropdown list does not include an option for "MANUFACTURING." It seems strange, but perhaps it is an oversight considering the shift of manufacturing overseas.

“Not happy with the sales department

Pros

This program would be excellent if only there was more support and customer service available. However, the import process worked smoothly.

Cons

I encountered difficulties with the sales team while setting up the software for our company. This was particularly frustrating since we were drawn to the software due to its user-friendly reputation. The implementation process took a considerable amount of time.

“Seeback Roofing

Pros

The software offers remarkable flexibility in generating reports. With a few exceptions, I also like the SQL database structure, as it allows you to create powerful, professional-looking reports in a simple manner.

Cons

The default reports provided are uninspiring and limited in scope. Some modules can be tiresome and finicky to work with. It becomes inconvenient to switch between modules for minor tasks like creating new tasks or parts.

“Customer Service

Pros

It greatly assists us in accurately tracking labor and costs.

Cons

Unfortunately, the FT requests feature does not function consistently for certain employees.

“Great Product

Pros

I value its ability to effectively track work orders.

Cons

So far, we have not come across any aspects that we dislike.

“CMMS System

Pros

Being web-based, it provides convenient and easy access.

Cons

We have experienced problems with printing when it comes to releasing PMs.

“The best Maintenance program available.

Pros

What impresses me the most about this software is how it can organize even the most disorganized person.

Cons

Overall, there is nothing about this software that I dislike. There might be some areas where I need to acquire additional knowledge.

“Maintenance Connection experience.

Pros

The software has an impressive capacity to handle a large amount of information.

Cons

When I need to attend training courses, I find myself investing time in translating to Spanish.

“Good and reliable software

Pros

The inventory functions seamlessly, and the item details are efficient. Most modules operate smoothly, and the training is dependable.

Cons

I believe adding an iPad app to the software would be beneficial.

“This review is after a Demo session

Pros

It is cost-effective and highly responsive to inquiries and appointments.

Cons

The software lacks ease of use, and the interface requires more time to respond.

“Good product, good service

Pros

Right from the start, I had an excellent experience even before becoming a customer. The demo provided clarity, the explanations were comprehensive, and I gained a thorough understanding of the product's capabilities. We purchased the on-premise software, and upon installation, it precisely matched what the seller and their team had described. We encountered an issue regarding supported languages after the purchase, but FasTrak went above and beyond to accommodate our needs.

Cons

There was a breakdown in communication between the sales and technical departments, which led to a misunderstanding about a particular functionality after I purchased the software. Fortunately, the issue has been resolved.

“FT Maintenance Review

Pros

First and foremost, FT Maintenance did not employ any aggressive sales tactics. The software is highly intuitive, and I had it up and running before even attending a training session. It is very easy to comprehend.

Cons

I haven't encountered any aspects of this software that I dislike. It appears to be issue-free.

“FT Maintenance

Pros

The vendor is extremely supportive and willing to assist with any issues. The software offers considerable depth, which has its pros and cons.

Cons

The FT Maintenance program lacks smoothness and intuitiveness. I want to mention that this is the third program of its kind that I have managed.

“VERY USER FRIENDLY AND A GREAT CUSTOMER SERVICE

Pros

HIGHLY INTUITIVE, SUITABLE FOR INDIVIDUALS WITH LIMITED COMPUTER USAGE TIME.

Cons

I haven't had enough time as a user to provide detailed comments, but I can say that everything has been going great so far.

“FTMaintenence Review

Pros

What I like most about this software is its affordability. I researched around six different software programs. Honestly, by the third online conference, they all presented essentially the same information and benefits. The price and accessibility to support were the key factors that influenced my decision. I have been satisfied with the software, and all my interactions with support have been positive.

Cons

It's inconvenient to have multiple usernames and passwords for making changes within the software.

“So far no issues, it takes time to get used to the ins and outs

Pros

The support was available right from the beginning, and the product includes a wide range of features.

Cons

At this time, I don't have any concerns with the product or vendor.

“My review of FT Maintenance

Pros

The layout is clear and the options and configurations are well-described.

Cons

Some of the windows lack options to close them, but it's easy to figure out how to exit or terminate them.

“Isovolta Group

Pros

Navigating through the software is not a problem. Once you try it, you'll love it.

Cons

Logging in can sometimes be a hassle. I'm not sure if it's our computer, but it doesn't occur frequently.

“Very useful program with excellent customer service!

Pros

Apart from the software being user-friendly and customizable, I must say that the training, assistance, and availability of the service team are unparalleled.

Cons

It takes a little while to get accustomed to the software. However, once you spend some time familiarizing yourself with it, it becomes easy to use.

“City of Greenville Water Department

Pros

Great price, excellent service, prompt response!

Cons

The only thing I feel is missing from the product is an iPad app. I would like to integrate it with our fleet of iPads, as they are highly versatile.

“Isovolta Inc. Review of FTMaintenance

Pros

The software is extremely user-friendly and remarkably intuitive. The team at FasTrak is highly responsive and always adept at resolving any issues I encounter.

Cons

So far, I have no grievances, and any issues I have encountered were promptly addressed.

“Nothing but good

Pros

Ease of use is remarkable. Maintenance workers find it quick and easy to operate. It's excellent for preventive maintenance. The support from the vendor is exceptional!

Cons

It would be desirable to have improved access with remote devices. Printing work orders does seem to be slightly slow.

“Salem Tube - FTMaintenance review

Pros

It offers a fantastic feature for generating maintenance work orders. It maintains lists and generates reports.

Cons

When preparing a work order, navigating through various tabs is necessary. In terms of reporting, we cannot choose and select custom reports directly from the software.

“Current user for the past 4 years.

Pros

Easy to use. The local tech support is immensely helpful.

Cons

The vendor information needs updating. It still lists "Pager" instead of "Cell."

“Crown Poly Fastrak Review

Pros

The inventory functionality is impressive, and the item information is robust. Most modules perform admirably, and the training is superb.

Cons

Most of the stock reports are of limited usefulness, and we have to rely heavily on customized reporting. Any desired changes we want to make appear to be very costly based on the sales quote.

“Just learning the system

Pros

I really admire how easy it is to use. Getting around and inputting information is a piece of cake.

Cons

It's too early to form a definitive opinion. As a new user, I haven't had extensive experience with the system.

“Neri's Bakery Products Inc / FasTrak Review

Pros

The FasTrak system has significantly improved our parts inventory control, saving our company money by preventing overstocking. Additionally, we can easily load all our parts into the system, streamlining the ordering process when a particular item runs low.

Cons

Our only concern is that we can only have two operators on the system simultaneously, and the only way to accommodate more operators is by purchasing additional licenses.

“Fast & Friendly

Pros

Adding tasks is not a problem, and the software is user-friendly, with prompt and effective support.

Cons

Making changes requires navigating through multiple steps, and there is no copy function available using the computer mouse.

“Great Product to work with

Pros

In my opinion, the standout aspect is their ongoing technical support system, particularly valuable for companies or individuals new to this type of software.

Cons

There isn't really anything negative to mention, except for the support hours, which could possibly be staggered to better support businesses on the east/west coast.

“Acrowood FTMaint. Review

Pros

I found the installation process fairly simple and easy and maintaining the product is also hassle free, thanks to the outstanding support provided.

Cons

The price is slightly higher compared to some of the other solutions we considered, but it is a worthwhile investment.

“FasTrak is the best

Pros

The FasTrak team is consistently prompt in providing assistance and offering advice whenever needed. Every person I have worked with knows me by name. I'm not just another anonymous user.

Cons

I would appreciate the availability of one-click reports, such as top 5 reports for a specific week, as well as smoother transitions when exporting reports to Excel.

“Best money I ever spent!

Pros

The software brought me out of the Stone Age. I used to rely on spreadsheets for maintenance tracking. It didn't take long for me to realize I could easily transfer my old system by copying and pasting into the new software.

Cons

I don't have anything negative to say. The team at FasTrak SoftWorks is always within reach whenever we need their assistance.