FTMaintenance Select Reviews

Pros

The software offers great flexibility, portability, a variety of pre-built reports, and the capability to query the system.

Cons

I highly recommend informing my IT department about the need to access FT Maintenance servers remotely, as firewalls can sometimes pose a challenge. Their assistance would be valuable in this process.

Pros

I find the software to be intuitive, easy to navigate, and possesses a decent level of adaptability.

Cons

Unfortunately, the software lacks versatility as I am unable to select or modify the fields displayed on my screen.

Pros

I am absolutely delighted with the software's ability to cater to my specific needs. The support team, particularly Ernie, has been exceptional in terms of their patience and assistance. It has taken me some time to set everything up, but Ernie has been incredibly helpful throughout.

Cons

Personally, I have had a positive experience with the software, and it has proven beneficial for both me and my staff.

Pros

The pricing was the primary factor that led us to purchase the software, as we wanted to explore the viability of implementing an emaintenance program.

Cons

One drawback is the absence of training provided after purchasing the product. I have not received any contact or assistance, except for automated emails. When I reached out to support for training, they instructed me to log in at specific times on certain days.

Pros

This software is the ideal solution for effectively tracking all maintenance requirements.

Cons

Initially, navigating the software can be a bit perplexing.

Pros

It's not complex at all. The process of setting up equipment is remarkably simple and quick. Adding vendors is also a hassle free task. There is no need to worry about complicated database coding. Everything is assigned a number, and it's up to you to decide how to begin. Most drop-down menus are initially empty, allowing you to populate them with your custom fields. Even the state drop-down, which may seem trivial, is actually quite convenient. If you primarily deal with suppliers from a few different states, you don't have to scroll through a list of 50 options. Overall, this software is highly customizable yet user-friendly.

Cons

Some of the views could benefit from reorganization to present more relevant information. However, this adjustment is relatively simple. It's worth noting that I have only been using the software for a week.

Pros

The software effectively handles both demand and preventive maintenance requirements, and it stores a vast amount of data related to equipment, personnel, vendors, and more, even in its cost-effective Cloud Lite + version. The Service Request feature provides a simple interface for an unlimited number of users.

Cons

While the product boasts impressive power, it may not always be intuitive, resulting in a learning curve to achieve proficiency. Nevertheless, their customer and technical support have been exceptional, making the learning experience enjoyable.

Pros

One of the aspects I think is the best is the ability to monitor my equipment, products, and employees all within a single platform. It allows me to have a clear overview of what goes in and out of my warehouse on a daily basis.

Cons

I wish there was a more effective way to manage employees. It would be fantastic to have an integrated employee time management feature connected to the equipment.

Pros

For us, the inventory and preventive maintenance platforms were the decisive factors in choosing FTMaintenance. Another major advantage is the comprehensive training and support provided. Regardless of the issue's scale, they are always available to assist.

Cons

As a business, we haven't encountered any significant drawbacks. The only minor inconvenience is the inability to customize every minute detail according to our specific needs.

Pros

This software is highly advanced, surpassing its competitors in terms of included features.

Cons

Despite offering numerous features, understanding and utilizing them can be quite challenging. The software lacks user-friendliness. Additionally, the pricing is not very appealing.

Pros

The fact that all this information is consolidated in one place is highly appealing. With just a few clicks, we can now see a complete record of all activities related to a specific piece of equipment. It helps us identify recurring problems and enhance our future planning. We also appreciate the preventive maintenance scheduling feature, as it ensures we don't overlook crucial steps in maintaining our assets properly.

Cons

The preloaded reports provided by the software do not align perfectly with our requirements. While they may suit most users, they are not as suitable for our needs. We are exploring the option of purchasing additional software components at an extra cost to address this minor issue.

Pros

The visual elements of this product are particularly attractive to me. Additionally, the support system application is user-friendly and easy to navigate.

Cons

The software's navigational aspect could benefit from technological improvements to cater to users of all ages.

Pros

I believe it has great potential and will prove to be highly beneficial.

Cons

I noticed that the industry dropdown list does not include an option for "MANUFACTURING." It seems strange, but perhaps it is an oversight considering the shift of manufacturing overseas.

Pros

This program would be excellent if only there was more support and customer service available. However, the import process worked smoothly.

Cons

I encountered difficulties with the sales team while setting up the software for our company. This was particularly frustrating since we were drawn to the software due to its user-friendly reputation. The implementation process took a considerable amount of time.

Pros

The software offers remarkable flexibility in generating reports. With a few exceptions, I also like the SQL database structure, as it allows you to create powerful, professional-looking reports in a simple manner.

Cons

The default reports provided are uninspiring and limited in scope. Some modules can be tiresome and finicky to work with. It becomes inconvenient to switch between modules for minor tasks like creating new tasks or parts.

Pros

It greatly assists us in accurately tracking labor and costs.

Cons

Unfortunately, the FT requests feature does not function consistently for certain employees.

Pros

I value its ability to effectively track work orders.

Cons

So far, we have not come across any aspects that we dislike.

Pros

Being web-based, it provides convenient and easy access.

Cons

We have experienced problems with printing when it comes to releasing PMs.

Pros

What impresses me the most about this software is how it can organize even the most disorganized person.

Cons

Overall, there is nothing about this software that I dislike. There might be some areas where I need to acquire additional knowledge.

Pros

The software has an impressive capacity to handle a large amount of information.

Cons

When I need to attend training courses, I find myself investing time in translating to Spanish.