Total 35 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

31%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

TD
Trevor D.

Logistics and Supply Chain, 500+ employees

5.0

Great calibration management

Pros

it's obvious this software was built by someone who truly understands instrument and calibration management. It feels incredibly simple and I honestly can't imagine a better package out there for this kind of work. Even several ISO auditors have pointed out how impressed they were by the interface and how simple it makes a process that's usually pretty complicated.

Cons

Nothing comes to mind. This software has completely changed the way we handle our instrument and calibration process and definitely for the better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Marina S.

Oil & Energy, 1-10 employees

5.0

Keeps calibration on track

Pros

It fits in really well with our current system and does exactly what we need. There's a bit of a learning curve at first but once you understand how it works, it's very simple to use. It helps us stay on schedule and cuts down on non-conformances caused by equipment that is uncalibrated or calibrated incorrectly.

Cons

One thing we'd still like to see is the option to add multiple uncertainty budgets to each gage. It would also be useful if we could use it to schedule our testing in addition to calibration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RW
Robert W.

Medical Devices, 101-500 employees

5.0

access anywhere convenience

Pros

Having the app available to download and use from practically anywhere is a big plus.

Cons

I'm still pretty new to the software so I'm in the process of learning everything it can do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KO
Kate O.

Mechanical or Industrial Engineering, 101-500 employees

4.0

Quick setup and fast imports

Pros

Getting started with it was very simple. I was able to import around 150 devices from another software in roughly 10 minutes.

Cons

The user permission settings still need a bit more refinement.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

CM
Chuck M.

Consumer Goods, 500+ employees

5.0

global access and mobile convenience

Pros

One of the biggest advantages is that I can use it globally which makes it really practical for our needs. The mobile functionality is also a big plus since I can check things right from my phone whenever I need to.

Cons

At this point I honestly don't have anything negative to mention. It's been doing exactly what I expected it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM
David M.

Government Relations, 11-50 employees

5.0

User-friendly for the whole team

Pros

It's simple to use for both me and my management team.

Cons

I haven't come across anything I dislike about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AD
Alex D.

Utilities, 1-10 employees

5.0

Fast setup

Pros

Getting this up and running didn't take much effort and the dashboard feels simple and efficient to use.

Cons

There really isn't much to mention on the downside of the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TO
Tyler O.

Construction, 500+ employees

4.0

Quick setup and helpful support

Pros

Right from the start, this product felt very simple to use. The GageList team was available to help during the full implementation process and even afterward but honestly, I was still able to train all of our users without needing much support.

Cons

One thing I'd still like to see is a broader feature set especially the addition of tools like Gage R&Rs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

KM
Kayvon M.

Airlines/ Aviation, 11-50 employees

5.0

fantastic support every time

Pros

Working as an IT Admin, the standout for me has been the support team. They respond quickly and handle things effectively.

Cons

Nothing comes to mind at this point since we haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC
Maxx C.

Mining & Metals, 101-500 employees

5.0

Reporting and calibration tracking shine

Pros

The reporting tools are excellent. The dashboards make it simple to check exactly which items in the tool inventory are coming up for calibration in 30, 60 or 90 days and they clearly flag anything that is already overdue.

Cons

Importing an existing calibration tool inventory takes a bit of time at first. Once that initial upload is finished though the toughest part is out of the way and after that it's mostly just a matter of uploading the newest calibration certificates whenever the tools come due.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC
Carolina C.

Medical Devices, 101-500 employees

5.0

excellent value and usability

Pros

Compared with other options, this software costs less while giving you more than you'd expect for the price. It's also very simple to use which makes it even better.

Cons

I'd really like to have fields that say PM instead of calibration since the scheduling works in a very similar way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS
Jamie S.

Mining & Metals, 101-500 employees

4.0

Quick rollout and happy users

Pros

On the admin side, getting this software set up and running was pretty simple. My users adjusted to it quickly, haven't raised any complaints and started using it without much effort. I'm really pleased we moved away from our old, outdated Access-based software.

Cons

so far I really haven't run into any downsides that come to mind.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

GS
George S.

Aviation & Aerospace, 1-10 employees

5.0

better calibration tracking

Pros

After getting everything configured, the product has been very simple to use. We moved over from older software that was no longer supported and while entering the initial data took a while, we spread that work out over several weeks. Once the transition was complete, the system became simple to work with and has helped us keep much better track of our calibration requirements.

Cons

we'd still like to see more built-in calibration templates for basic, commonly used inspection tools such as calipers, micrometers and height gages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB
Scott B.

Mechanical or Industrial Engineering, 11-50 employees

5.0

Solid no-frills calibration tracking

Pros

A simple calibration record tool without a lot of extra clutter which is exactly what I wanted.

Cons

It would be better if there were a way to search by owner.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SH
Shawn H.

Oil & Energy, 101-500 employees

5.0

real-time access across devices

Pros

Having multiple users in different locations access the same records in real time has been a huge benefit, whether they're on a desktop, tablet or smartphone. The system is very user-friendly and even the least tech-savvy people in our organization can quickly pull up information for a specific gauge without any trouble.

Cons

One thing I'd rather see is better behavior when filtering by column headers so only the items that actually match the selected filter criteria are shown.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10