Total 27 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

37%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

J

Joel

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
May 2022

Ultimo the Ultimate experience, i love it

Pros

The software offers remarkable flexibility and ease of navigation. Almost everything can be adjusted independently, and the consultant's support ensures that if something isn't possible, they'll find a way to make it work. The broad range of features is impressive.

Cons

I've never used a program that offers such remarkable flexibility, adaptability, and rapid development. I'm really impressed!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

H

Henk

Transportation/Trucking/Railroad, 51-100 employees

More than a year

4.0
January 2022

Satisfied user

Pros

The system is flexible, customizable, and versatile, making it simple for all my colleagues to use.

Cons

We haven't encountered any situations that gave us negative feelings.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

VR

Verified Reviewer

Government Administration, 500+ employees

More than a year

4.0
January 2022

Perfect for Enterprise Asset Management and Maintenance Management

Pros

The application boasts a comprehensive back-office. It's modular, allowing for specific tailoring to meet individual needs.

Cons

The application is surprisingly intuitive, supported by extensive help documentation, so there's nothing to criticize.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kevin

Printing, 500+ employees

More than a year

4.0
December 2021

Easy to use and easy to customize

Pros

Customization is simple without needing a dedicated developer. The manuals are comprehensive and clear for each screen, and the helpdesk is easily reachable.

Cons

The reporting tool (Crystal Reports) can be complex if you're not familiar with it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

E

Evelien

Hospital & Health Care, 500+ employees

More than a year

4.0
December 2021

Ultimo

Pros

It's an excellent program with numerous possibilities.

Cons

I wish there was an option to link one knowledge topic to another.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

5

Functionality

8

J

Jonathan

Mechanical or Industrial Engineering, 51-100 employees

More than a year

5.0
December 2021

Good

Pros

The ease of use is advantageous for everyone, from technicians to facility staff.

Cons

The response time for support is sometimes too long when dealing with issues.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

8

D

Dick

Government Relations, 500+ employees

More than a year

5.0
December 2021

Ultimo

Pros

The product is easy to navigate. Additionally, it is highly configurable, which can be done with the help of an Ultimo consultant.

Cons

Implementing new software can sometimes be challenging. Updating the system can also be cumbersome, especially when integrating with other software platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10