Overall Rating

4.6

27 Review(s)

Rating Distribution

5

star

(17)

4

star

(10)

3

star

2

star

1

star

Satisfaction Score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

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very good for daily use
Pros

Ultimo is our main tool for preventive maintenance and job management. It's incredibly intuitive to navigate.

Cons

Planning jobs can be quite complex. Any changes often necessitate significant adjustments to the planning process.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Jorre

Hospital & Health Care, 101-500 employees

More than a year

April 2024

Ultimo the solution for maintaining all your assets
Pros

The software offers extensive options for customization. Its email integration smoothly connects different services in a very accessible manner.

Cons

One challenge we encounter is that users are restricted to being linked with only one department. In our organization, where individuals often hold multiple roles, this occasionally results in complications.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Wouter

Government Administration, 101-500 employees

More than a year

April 2024

SHE maintenance
Pros

There are numerous choices available with the software, which can be customized to meet specific needs.

Cons

The dashboard options are still basic; we still rely on Power BI for this purpose.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

robert

Chemicals, 500+ employees

Less than 6 months

March 2024

Using IFS Ultimo.
Pros

I find IFS Ultimo really stands out for its remarkable adaptability. This software can be customized effortlessly to precisely fit our business needs, ensuring it grows with our operations seamlessly.

Cons

Though the initial investment in IFS Ultimo might appear steep at first glance, it's crucial to assess its overall worth and substantial return on investment. The software's broad range of functionalities, user-friendly interface, and customizable options provide a comprehensive asset management solution. The cost-effectiveness becomes evident when considering long-term advantages such as enhanced operational efficiency, minimized downtime, and extended asset longevity.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Sven

Building Materials, 500+ employees

More than a year

February 2024

From on premise to the cloud
Pros

Transitioning from using Ultimo on-site to the cloud has proven to be a beneficial move for our operations.

Cons

I can't think of any specific changes that need to be made.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Ben

Renewables & Environment, 101-500 employees

More than a year

January 2024

IFS Ultimo and Spallation Neutron Source EAM/CMMS
Pros

From procurement through implementation to operation, the support I received was exceptional. The software's flexibility met my needs perfectly, helping me transition smoothly from setup to full operation.

Cons

Understanding some of the terminology and how modules interact can take some time.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Mike

Research, 500+ employees

Less than 6 months

January 2024

Use of Ultimo
Pros

Ultimo is incredibly straightforward, easy to understand, and highly flexible.

Cons

Our current version doesn't allow for customizations; we would need a higher, more expensive version for that.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Peter

Automotive, 101-500 employees

More than a year

January 2024

Implementing Ultimo in Hospital
Pros

The software provides extensive functionality that meets nearly all my requirements. The support team is extremely organized and knowledgeable, helping me find solutions that fit our contracts.

Cons

During negotiations, there was a minor hiccup when an employee left, but it didn't pose a significant issue.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Rob

Hospital & Health Care, 500+ employees

Less than 6 months

January 2024

IFS Ultimo in a hospital environment
Pros

IFS Ultimo is a versatile software package with comprehensive default features and significant adaptability for my organization's application manager. For example, at Martini Hospital, including furniture in Ultimo simplifies relocation tasks and improves registration accuracy, streamlining processes across departments.

Cons

A less strong aspect of IFS Ultimo is that certain actions require multiple mouse clicks. Additionally, in our version, batch changes aren't possible, unlike in the latest release.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Meilof

Hospital & Health Care, 500+ employees

More than a year

January 2024

The customizing building blocks to ultimately create a perfect maintenance information package
Pros

They actively engage with my business operations.

Cons

Ultimo has started collaborating with implementation partners, which sometimes makes it challenging to know where to direct specific inquiries.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Harry

Oil & Energy, 11-50 employees

More than a year

January 2024

Short review
Pros

Key features I value include equipment management, integrated document handling, helpful tips, bill of materials, and efficiently organized work order management.

Cons

Personally, I find the mobile app less intuitive.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jozsef

Dairy, 500+ employees

More than a year

January 2024

Review IFS Ultimo
Pros

The software's adaptability and versatility are standout features. Its extensive back-office capabilities have greatly improved, and it integrates seamlessly with other systems. The excellent helpdesk support and diverse range of modules from facility and fleet management to inventory and purchasing provide extensive utility. Customizable reporting adds further value.

Cons

It would be beneficial to have some additional user interface features, like double-clicking on a grid and color-coding rows in selection lists based on status. Also, allowing more roles per user and generating QR codes for infrastructure would be helpful.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Ilse

Education Management, 500+ employees

More than a year

January 2024

Essential tool
Pros

Ultimo efficiently streamlines and automates the creation, assignment, and tracking of work orders. It also manages installations and assets, maintaining comprehensive historical records.

Cons

There are so many options and functionalities in Ultimo that it can feel overwhelming initially. Starting with a smaller scale and gradually expanding with more modules seems like the best approach.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jan

Wholesale, 500+ employees

More than a year

January 2024

Review of IFS Ultimo
Pros

The software is extremely easy to navigate, and the ability to personalize the environment in the Premium version is a significant advantage.

Cons

I can't think of any negative aspects of Ultimo that can't be changed or adjusted using the Ultimo Configuration Tool (UCT).

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Toby

Food & Beverages, 101-500 employees

More than a year

November 2023

Ultimo for everything
Pros

Ultimo offers exceptional flexibility and comprehensiveness, alongside ease of navigation.

Cons

Initially, understanding the entire system can be challenging. Clearer explanations would greatly help.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pieter

Public Safety, 101-500 employees

Less than 6 months

November 2023

super software
Pros

The software is intuitive, easy to navigate, and consistently improving.

Cons

The work order flow can feel rigid, and testing capabilities could be improved.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

harry

Utilities, 51-100 employees

More than a year

November 2023

Total Integrated Asset Management
Pros

Integrating all asset functionalities into one software package is a major benefit. The system's accessible interface and the GO+ app provide maintenance engineers with extensive data access on-site. The Ultimo Configuration Tool (UCT) is also straightforward to use.

Cons

When I started with IFS Ultimo version 2017, I had to manually transfer data from Excel sheets, which was time-consuming. Direct uploading from Excel would have been very helpful (perhaps this feature is already available in newer versions?).

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Rein

Machinery, 101-500 employees

More than a year

June 2023

Easy and user-friendly equipment management
Pros

Ultimo's ease of use is complemented by comprehensive training through their academy. It's simple to track, control, and maintain equipment and inventory, ensuring everything remains up-to-date with minimal effort.

Cons

It takes some time and training to fully utilize all aspects of Ultimo.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Jorian

Chemicals, 500+ employees

Less than 6 months

May 2023

My 1st REview of Ultimo in Berg+Schmidt Nutrition
Pros

My primary interest lies in using Ultimo to track asset lists, monitor equipment usage, and access comprehensive historical data.

Cons

They are quite inflexible regarding lower costs. It would be beneficial if they were more open to accepting customer forms and documents.

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

A Genarthanan

Food Production, 51-100 employees

More than a year

April 2023

Ultimo maintenance management
Pros

The functionality is seamless and well-integrated. Everything aligns perfectly when set up correctly.

Cons

We haven't encountered any major issues so far.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Jerry

Mining & Metals, 11-50 employees

Less than 6 months

January 2023

Ultimo the Ultimate experience, i love it
Pros

The software offers remarkable flexibility and ease of navigation. Almost everything can be adjusted independently, and the consultant's support ensures that if something isn't possible, they'll find a way to make it work. The broad range of features is impressive.

Cons

I've never used a program that offers such remarkable flexibility, adaptability, and rapid development. I'm really impressed!

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Joel

Hospital & Health Care, 500+ employees

Less than 6 months

May 2022

Satisfied user
Pros

The system is flexible, customizable, and versatile, making it simple for all my colleagues to use.

Cons

We haven't encountered any situations that gave us negative feelings.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Henk

Transportation/Trucking/Railroad, 51-100 employees

More than a year

January 2022

Perfect for Enterprise Asset Management and Maintenance Management
Pros

The application boasts a comprehensive back-office. It's modular, allowing for specific tailoring to meet individual needs.

Cons

The application is surprisingly intuitive, supported by extensive help documentation, so there's nothing to criticize.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Verified Reviewer

Government Administration, 500+ employees

More than a year

January 2022

Easy to use and easy to customize
Pros

Customization is simple without needing a dedicated developer. The manuals are comprehensive and clear for each screen, and the helpdesk is easily reachable.

Cons

The reporting tool (Crystal Reports) can be complex if you're not familiar with it.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Kevin

Printing, 500+ employees

More than a year

December 2021

Ultimo
Pros

It's an excellent program with numerous possibilities.

Cons

I wish there was an option to link one knowledge topic to another.

Ease of use

8

Value for money

7

Customer Support

5

Functionality

8

Evelien

Hospital & Health Care, 500+ employees

More than a year

December 2021

Good
Pros

The ease of use is advantageous for everyone, from technicians to facility staff.

Cons

The response time for support is sometimes too long when dealing with issues.

Ease of use

8

Value for money

10

Customer Support

6

Functionality

8

Jonathan

Mechanical or Industrial Engineering, 51-100 employees

More than a year

December 2021

Ultimo
Pros

The product is easy to navigate. Additionally, it is highly configurable, which can be done with the help of an Ultimo consultant.

Cons

Implementing new software can sometimes be challenging. Updating the system can also be cumbersome, especially when integrating with other software platforms.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Dick

Government Relations, 500+ employees

More than a year

December 2021