Primary/Secondary Education, 500+ employees
More than a year
“Very solid and easy to use software.”
Pros
Maintimizer is exceptionally user-friendly, accommodating users with varying computer skills. Its maturity and thoughtful design make it efficient.
Cons
While I can't identify any major shortcomings in the software, we don't utilize certain features like POs, inventory management, or the timecard function.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Not Specified, N/A employees
More than a year
“The company I work for pays for maintimizer and I enjoy the product”
Pros
I mainly use it to look up old POs and work orders, and generating PM work orders is a breeze.
Cons
The software offers many features that aren't utilized to their fullest extent. Personally, I only use it for PMs, purchase orders, and work orders.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Construction, 101-500 employees
Less than a year
“This software has almost unlimited options.”
Pros
The customization options are extensive, allowing for tailored tracking of machines, parts, and work orders.
Cons
Due to its complexity, becoming accustomed to the screens and options requires significant time investment.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
8
Government Administration, 101-500 employees
More than a year
“Functional and gets the job done.”
Pros
The ability to label equipment by area is immensely helpful, particularly when generating PM work orders.
Cons
Navigation through menus can be challenging at times, detracting from user experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Printing, 51-100 employees
More than a year
“basically I'm only using the system for parts information.”
Pros
Finding parts locations is easy, and the PM scheduling feature is useful for keeping track of report deadlines.
Cons
It would be beneficial if old part numbers automatically linked to the description when a new part number is entered, reducing the need for excessive keystrokes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Not Specified, N/A employees
More than a year
“Works well for our needs”
Pros
It's relatively easy to look up parts, and most users can navigate the database with minimal training.
Cons
Once records are created, deletion isn't always straightforward. For instance, correcting mistakes in receiving items requires cumbersome workarounds.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 500+ employees
More than a year
“Cheapest out there but dated”
Pros
It offers essential functionalities at a fraction of the cost compared to other options. The inclusion of mobile and purchase-order features adds convenience.
Cons
The software lacks API integration, scalability, and feels outdated. Customization comes at a cost, unlike most modern programs.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
4
Not Specified, N/A employees
More than a year
“I've been a user of Maintimizer for over 20 years. I've found it easy to use and very affordable.”
Pros
It meets our needs effectively at an affordable price point. The option to use only the PM portion is advantageous.
Cons
The software includes many features we don't utilize, leading to unnecessary expenses. A pay-per-use model for specific portions would be preferable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Not Specified, N/A employees
More than a year
“Is a great tool to manage your inventory once you get your training it will be more easy use.”
Pros
I find the inventory management aspect particularly useful, along with the straightforward work request creation feature.
Cons
The absence of a mobile app is notable, considering the prevalent use of smartphones. Having a mobile app would enhance accessibility.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 101-500 employees
Less than a year
“A lot of data entry to get started, but well worth it.”
Pros
The software excels in attention to detail, effectively tracking employees, parts, and equipment. The support staff is consistently helpful.
Cons
The inability to attach pictures to SOPs directly is a limitation. Although they can be attached to printouts, integrating them directly into SOPs would improve functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
More than a year
“I don't use it much but when I do its very user friendly”
Pros
I find it simple to move around the screens, generally straightforward. It's not too difficult to locate what I require.
Cons
Depending on the task, locating the clock numbers for entering employee hours can be a bit challenging. When I only have their names, I need to sift through all employees to find the right one.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8