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MaintiMizer Reviews
51 Review(s)
softwareOverall Rating
3.9
51 Review(s)
Rating Distribution
5
(9)
4
(30)
3
(10)
2
(2)
1
Satisfaction Score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
3.9
51 Review(s)
Rating Distribution
5
(9)
4
(30)
3
(10)
2
(2)
1
Satisfaction Score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Filters
Ratings
Provider Size
Time Used
Sort by:
Update of previous review.
Update of previous review.
Pros
I've relied on Maintimizer for years to manage parts, and its search function remains unparalleled. Previously, I had issues with part deletion, but recent software updates have resolved this. Compared to other products, Maintimizer's search tool excels. Despite complaints about too many fields, I find it advantageous. Often, using just a portion of one field yields quick results. Precision during part entry pays off, especially when dealing with poorly labeled items.
Cons
I don't have any significant complaints except maybe about the manual, although I'm sure it's been updated since I last used it. This software offers extensive capabilities, and a more detailed manual would have expedited our utilization. From my experience with inventory management, any issues typically arise from user errors rather than flaws in the software. Consistency and thoroughness in data entry pay off in the long term.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Nate
Printing, 51-100 employees
More than a year
December 2023
MaintiMizer Training
MaintiMizer Training
Pros
I can input all parts and books into the system.
Cons
I haven't encountered any issues. It seems to meet our requirements perfectly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ritchie
Plastics, 101-500 employees
Less than 6 months
August 2023
Awesome training
Awesome training
Pros
The training was responsive and easy to follow.
Cons
Specific glitches were identified during the risk assessment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
adam
Airlines/Aviation, 101-500 employees
More than a year
May 2023
Solid software
Solid software
Pros
It offers ample room for our future growth.
Cons
The query process assumes a level of expertise akin to that of a database manager, rather than an average user.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Carl
Food Production, 51-100 employees
More than a year
August 2020
Maintimizer Needs Better Flow
Maintimizer Needs Better Flow
Pros
I value the equipment arrangement feature and the option to generate personalized inquiries.
Cons
There are several features that I find lacking, particularly the inability to detach rooms or areas from the system. Navigating through eight different pages to access a PM or a work order seems illogical, especially when other systems manage this on a single page. It's challenging to navigate and address issues like reprinting PMs if a batch is accidentally deleted before printing. Support hasn't been able to resolve these issues effectively.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
4
Justin
Machinery, 51-100 employees
More than a year
August 2020
Easy to use
Easy to use
Pros
Comprehensive training and ongoing support were pivotal to our successful adoption of the product. Having the trainer onsite for several days helped users become comfortable with the software, leading to widespread acceptance. The product facilitated cross-shift communication and allowed all users to track repair statuses, which was invaluable for our 24/7 facility.
Cons
The only issue we encountered was the inability to integrate MaintiMizer with our lockout tagout program.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Doug
Chemicals, 51-100 employees
More than a year
August 2020
Maintimizer Pros and Cons
Maintimizer Pros and Cons
Pros
It's intuitive to use, and the service support is highly beneficial.
Cons
The dashboard requires improvement, and report generation is less than ideal. Adding additional graphs to reports would enhance performance visibility.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Emmanuel
Food & Beverages, 101-500 employees
More than a year
August 2020
Educational evaluation
Educational evaluation
Pros
Users are more familiar with the reporting features.
Cons
There are too many unused fields in the data entry process.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jebora
Automotive, 500+ employees
More than a year
August 2020
Useful software
Useful software
Pros
Standard features are easily deployable and very useful.
Cons
While new queries can be challenging to handle, users can define them according to their needs.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Marcos
Electrical/Electronic Manufacturing, 500+ employees
More than a year
August 2020
Maintimizer problems
Maintimizer problems
Pros
It resembles the software we used previously.
Cons
I've faced challenges with the software's functionality from the outset.
Ease of use
4
Value for money
3
Customer Support
4
Functionality
6
Barry
Building Materials, 51-100 employees
More than a year
August 2020
Outdated software
Outdated software
Pros
Capable of populating parts and machine databases.
Cons
Some crucial features only function properly in Internet Explorer.
Ease of use
4
Value for money
4
Customer Support
8
Functionality
6
Mike
Logistics and Supply Chain, 51-100 employees
More than a year
August 2020
MAINTIMIZER
MAINTIMIZER
Pros
It offers user-friendly options for training.
Cons
After updates, it seems to have numerous bugs. Features that previously worked now malfunction, while some don't work at all. Issues like the low stock report not capturing items not on order and limitations with the ABC report have been persistent. Custom reports are costly and come with uncertain delivery timelines.
Ease of use
5
Value for money
4
Customer Support
4
Functionality
4
KIM
Automotive, 101-500 employees
More than a year
August 2020
Menasha Facility Usage of MaintiMizer in CMMS, replaces MP2 in 2019
Menasha Facility Usage of MaintiMizer in CMMS, replaces MP2 in 2019
Pros
Other users on our internal Ethernet network can easily access it. VPN works well with a stable connection.
Cons
Understanding PM tasks can be difficult. We've developed equipment numbers to track tasks, which works best for us. However, rescheduling or generating tasks at the beginning of each month has been a struggle.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Kevin
Packaging and Containers, 101-500 employees
More than a year
August 2020
Many useful features but $$ for training will be necessary
Many useful features but $$ for training will be necessary
Pros
Establishing PMs is simple, enabling comprehensive equipment entries.
Cons
Searching for specific equipment isn't straightforward, especially when using Chrome.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Nicole
Farming, 500+ employees
More than a year
August 2020
Increased productivity
Increased productivity
Pros
The software has significantly reduced the time I spend generating work orders. Batch printing or emailing streamlines the process, allowing me to move on to the next project quickly.
Cons
There are a few aspects I dislike, such as the complexity of the search feature and the learning curve associated with closing batches of work orders.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
zackery
Automotive, 101-500 employees
More than a year
August 2020
Too powerful for most
Too powerful for most
Pros
It has become increasingly user-friendly over the 13 years I've used it. It provides a wealth of information and functionality. The quality and speed of the generated reports have improved since it became web-based.
Cons
This software offers more functionality than most users require. While it doesn't cover everything, perhaps future versions or updates will address these shortcomings. It would be beneficial to scale the software based on the required features.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Josh
Plastics, 101-500 employees
More than a year
August 2020
Decent product same as all the rest
Decent product same as all the rest
Pros
It was relatively straightforward to use and navigate.
Cons
The initial setup lacked organization, particularly concerning parts and parent/child relationships.
Ease of use
8
Value for money
6
Customer Support
4
Functionality
6
jeremy
Utilities, 11-50 employees
More than a year
August 2020
Maintimizer
Maintimizer
Pros
Transitioning from the on-premises version to the cloud version has been satisfactory in terms of administration and availability.
Cons
The product feels cumbersome, especially considering our extensive parts inventory and processes. Implementing features like tagging parts as "favorites" for frequently used items would streamline operations. Additionally, an express version allowing default answers for common tasks could enhance efficiency.
Ease of use
5
Value for money
7
Customer Support
10
Functionality
7
Louis
Food Production, 51-100 employees
More than a year
August 2020
Review
Review
Pros
The dashboard is a unique feature, offering comprehensive information with a single click. It's user-friendly and can be extended with additional features.
Cons
The software doesn't support multiple windows simultaneously, which could improve multitasking efficiency. Extracting reports could be simplified and made compatible with other applications.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Qaiser
Electrical/Electronic Manufacturing, 11-50 employees
Less than a year
August 2020
Hospital grade
Hospital grade
Pros
It offers extensive reporting capabilities.
Cons
Making changes without contacting support isn't possible, and there's an additional charge for modifications, which should ideally be accessible to users.
Ease of use
7
Value for money
8
Customer Support
3
Functionality
8
Denise
Hospital & Health Care, 500+ employees
More than a year
August 2020
Maintimizer manipulation
Maintimizer manipulation
Pros
Inventory tracking and work order/PM tracking are Simple.
Cons
Once data is entered for a machine or inventory item, it's permanent. The software is built on SQL Server, limiting the ability to make changes in certain areas. Departing users' records remain indefinitely, as do old machinery parts, even after updates.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Anonymous
Not Specified, 500+ employees
More than a year
July 2019
Multi faceted
Multi faceted
Pros
An intuitive asset and inventory management software available in various plans to suit different needs.
Cons
I can't find any drawbacks with this management and maintenance software.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
DS
Biotechnology, 11-50 employees
Less than 6 months
July 2019
Helpful and user friendly
Helpful and user friendly
Pros
The software stands out for its ease of use and setup, along with its numerous useful features.
Cons
The software meets my needs adequately, although there's room for improvement on the mobile platform to enhance user experience.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Alexander
Utilities, 11-50 employees
Less than 6 months
December 2018
many features,
many features,
Pros
It provides many options such as timekeeping, cost center tracking, parts lists, parts orders, communication, and preventative maintenance.
Cons
Its effectiveness depends on industry-wide utilization. If certain options are restricted by the administrator or if it's underutilized for communication, its potential remains untapped. It's essential for multiple users to engage with it for optimal effectiveness, rather than relying solely on individual usage.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Kensei
Electrical/Electronic Manufacturing, 500+ employees
More than a year
October 2018
Use this every day and it seems things get changed at times making task more difficult.
Use this every day and it seems things get changed at times making task more difficult.
Pros
There's ample space to enter information for easy retrieval later. I find the homepage layout particularly convenient.
Cons
Locating certain fields for data entry can be challenging, and there are issues with selecting dates from the calendar.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
William
Transportation/Trucking/Railroad, 500+ employees
More than a year
July 2018
Up and running in no time
Up and running in no time
Pros
The pricing is reasonable, and I found it easy to set up. Whenever I've needed assistance, support has been reliable.
Cons
Certain sections of the program pose challenges, and the instruction manual isn't very helpful. However, the support is reliable when contacted.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Wesley
Facilities Services, 11-50 employees
More than a year
July 2018
System is user friendly and easy to use
System is user friendly and easy to use
Pros
Maintimizer offers a Direct interface, and all menu options are well-organized. The inventory management function is also intuitive.
Cons
The PM system lacks additional functions. It would be beneficial if it prompted users to close older PMs when multiple overdue PMs exist for the same item.
Ease of use
6
Value for money
7
Customer Support
10
Functionality
7
William
Automotive, 500+ employees
More than a year
July 2018
Quick to respond to issues, feature-rich solution.
Quick to respond to issues, feature-rich solution.
Pros
There's a wide array of options and features available. Support responds promptly to tickets, and the web-based portal allows convenient access from various devices.
Cons
The mobile platform is not particularly intuitive, and MS tablet PCs underperform. After disappointing experiences, we shifted from mobile licensing to using the web portal on iPads. Support responses sometimes implied that issues were unique to our setup. A more modern GUI would be preferable.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Jake
Mental Health Care, 500+ employees
More than a year
July 2018
Entering WO's into system, and giving out Pm 's to Techs on a daily basis.
Entering WO's into system, and giving out Pm 's to Techs on a daily basis.
Pros
Once you input the correct information, it becomes easier to navigate, although there are some drawbacks, such as incorrect PM dates in the search/update function.
Cons
PM dates or assigned craft aren't readily visible on the search/update screen, causing inconvenience. Additionally, the auto-email function doesn't effectively relay WO statuses to the department.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Todd
Semiconductors, 101-500 employees
More than a year
July 2018
Good experience
Good experience
Pros
It provides the ability to maintain a comprehensive history, generate reports, and establish preventive maintenance programs effectively.
Cons
The software fails to prompt if a part number already exists when entering a new one, resulting in redundant data entry. Date entries must adhere to a specific format, lacking auto-correction for abbreviated years.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Kimberly
Printing, 51-100 employees
More than a year
July 2018
Decent software, but not as customizable as we need.
Decent software, but not as customizable as we need.
Pros
Inventory control offers versatility, permitting modifications by technicians and administrators alike. Establishing and overseeing the PM timetable is quite simple.
Cons
Once entered, information cannot be deleted, leading to cluttered parts lists even when parts are replaced.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Not Specified, 500+ employees
More than a year
July 2018
MaintiMizer is a great CMMS.
MaintiMizer is a great CMMS.
Pros
It has all the necessary features, and it's effortless to use. Tracking time and costs for assets is straightforward, and both technical and non-technical staff find it easy to navigate. The technical support team is exceptionally friendly and familiar with our needs.
Cons
Despite some past issues, MaintiMizer's staff has promptly addressed our concerns. The current version functions smoothly for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
July 2018
Simple system, customer service is good. Does what most people look for in a system.
Simple system, customer service is good. Does what most people look for in a system.
Pros
Having used various CMMS software throughout my career, I find this one meets most requirements at a reasonable price. Service and communication from Ashcom have been exceptional.
Cons
Certain software features require additional steps or are challenging to use, like work order assignment. Occasionally used functions are difficult to locate.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Michael
Not Specified, N/A employees
More than a year
July 2018
It has been good, very helpful when I call and need help, training has been great
It has been good, very helpful when I call and need help, training has been great
Pros
It effectively tracks work orders, PMs, and assets, providing insights into real costs and inventory management. The inventory aspect offers useful reorder metrics.
Cons
Finding specific functions within the program can be challenging, leading to confusion among users. Proper training is essential for effective use.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Ron
Education Management, 101-500 employees
More than a year
July 2018
Customer support is great and has a very quick response.
Customer support is great and has a very quick response.
Pros
The system accurately logs the required data, accessible through the right queries.
Cons
Data entry and querying require precision; otherwise, obtaining desired data becomes challenging and time-consuming.
Ease of use
4
Value for money
4
Customer Support
10
Functionality
4
Taylor
Automotive, 51-100 employees
More than a year
July 2018
For the most part the software does what it is intended to do.
For the most part the software does what it is intended to do.
Pros
It's user-friendly for guest users, with readily accessible information. Staff from different departments quickly grasp its functionality.
Cons
The reporting process feels cumbersome, often failing to provide required information promptly. Additionally, occasional website stalls hamper usability.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Jill
Not Specified, N/A employees
More than a year
July 2018
I found it fairly easy to navigate the system
I found it fairly easy to navigate the system
Pros
The system's simplicity in understanding and data input, along with clear role definitions, makes it a valuable tool when correctly set up.
Cons
Making changes can be tedious, especially if the initial setup wasn't done correctly. However, Ashcom provides assistance with modifications.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
July 2018
Clas room , hands on training is the best way to learn the system. The manual is not very good
Clas room , hands on training is the best way to learn the system. The manual is not very good
Pros
The search and save options are simple, and the customer support team is friendly and easy to communicate with.
Cons
Correcting or removing items entered in error isn't straightforward, which could be improved in future updates.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
LaVerne
Automotive, 51-100 employees
More than a year
July 2018
I've used Maintimizer for 26 years and we currently are using the web version
I've used Maintimizer for 26 years and we currently are using the web version
Pros
Its affordability stands out, especially compared to other CMMS systems offering similar features at a higher cost.
Cons
Improved customer support and accessible online training via webinars would enhance the training experience.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Shelley
Education Management, 500+ employees
More than a year
July 2018
great product to use
great product to use
Pros
It's well-equipped for comprehensive tracking and offers various tools for daily use.
Cons
Some dropdown menus could be more intuitive, particularly for new users, to streamline navigation.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Brian
Not Specified, N/A employees
More than a year
July 2018
Very solid and easy to use software.
Very solid and easy to use software.
Pros
Maintimizer is exceptionally user-friendly, accommodating users with varying computer skills. Its maturity and thoughtful design make it efficient.
Cons
While I can't identify any major shortcomings in the software, we don't utilize certain features like POs, inventory management, or the timecard function.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
John
Primary/Secondary Education, 500+ employees
More than a year
July 2018
The company I work for pays for maintimizer and I enjoy the product
The company I work for pays for maintimizer and I enjoy the product
Pros
I mainly use it to look up old POs and work orders, and generating PM work orders is a breeze.
Cons
The software offers many features that aren't utilized to their fullest extent. Personally, I only use it for PMs, purchase orders, and work orders.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Jeremy
Not Specified, N/A employees
More than a year
July 2018
This software has almost unlimited options.
This software has almost unlimited options.
Pros
The customization options are extensive, allowing for tailored tracking of machines, parts, and work orders.
Cons
Due to its complexity, becoming accustomed to the screens and options requires significant time investment.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
8
Robert
Construction, 101-500 employees
Less than a year
July 2018
Functional and gets the job done.
Functional and gets the job done.
Pros
The ability to label equipment by area is immensely helpful, particularly when generating PM work orders.
Cons
Navigation through menus can be challenging at times, detracting from user experience.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Correy
Government Administration, 101-500 employees
More than a year
July 2018
basically I'm only using the system for parts information.
basically I'm only using the system for parts information.
Pros
Finding parts locations is easy, and the PM scheduling feature is useful for keeping track of report deadlines.
Cons
It would be beneficial if old part numbers automatically linked to the description when a new part number is entered, reducing the need for excessive keystrokes.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Nelson
Printing, 51-100 employees
More than a year
July 2018
Works well for our needs
Works well for our needs
Pros
It's relatively easy to look up parts, and most users can navigate the database with minimal training.
Cons
Once records are created, deletion isn't always straightforward. For instance, correcting mistakes in receiving items requires cumbersome workarounds.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
DOREEN
Not Specified, N/A employees
More than a year
July 2018
Cheapest out there but dated
Cheapest out there but dated
Pros
It offers essential functionalities at a fraction of the cost compared to other options. The inclusion of mobile and purchase-order features adds convenience.
Cons
The software lacks API integration, scalability, and feels outdated. Customization comes at a cost, unlike most modern programs.
Ease of use
6
Value for money
10
Customer Support
8
Functionality
4
Anonymous
Not Specified, 500+ employees
More than a year
July 2018
I've been a user of Maintimizer for over 20 years. I've found it easy to use and very affordable.
I've been a user of Maintimizer for over 20 years. I've found it easy to use and very affordable.
Pros
It meets our needs effectively at an affordable price point. The option to use only the PM portion is advantageous.
Cons
The software includes many features we don't utilize, leading to unnecessary expenses. A pay-per-use model for specific portions would be preferable.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jim
Not Specified, N/A employees
More than a year
July 2018
Is a great tool to manage your inventory once you get your training it will be more easy use.
Is a great tool to manage your inventory once you get your training it will be more easy use.
Pros
I find the inventory management aspect particularly useful, along with the straightforward work request creation feature.
Cons
The absence of a mobile app is notable, considering the prevalent use of smartphones. Having a mobile app would enhance accessibility.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jose
Not Specified, N/A employees
More than a year
July 2018
A lot of data entry to get started, but well worth it.
A lot of data entry to get started, but well worth it.
Pros
The software excels in attention to detail, effectively tracking employees, parts, and equipment. The support staff is consistently helpful.
Cons
The inability to attach pictures to SOPs directly is a limitation. Although they can be attached to printouts, integrating them directly into SOPs would improve functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than a year
July 2018
Filters
Sort by:
Update of previous review.
Update of previous review.
Pros
I've relied on Maintimizer for years to manage parts, and its search function remains unparalleled. Previously, I had issues with part deletion, but recent software updates have resolved this. Compared to other products, Maintimizer's search tool excels. Despite complaints about too many fields, I find it advantageous. Often, using just a portion of one field yields quick results. Precision during part entry pays off, especially when dealing with poorly labeled items.
Cons
I don't have any significant complaints except maybe about the manual, although I'm sure it's been updated since I last used it. This software offers extensive capabilities, and a more detailed manual would have expedited our utilization. From my experience with inventory management, any issues typically arise from user errors rather than flaws in the software. Consistency and thoroughness in data entry pay off in the long term.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Nate
Printing, 51-100 employees
More than a year
December 2023
MaintiMizer Training
MaintiMizer Training
Pros
I can input all parts and books into the system.
Cons
I haven't encountered any issues. It seems to meet our requirements perfectly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ritchie
Plastics, 101-500 employees
Less than 6 months
August 2023
Awesome training
Awesome training
Pros
The training was responsive and easy to follow.
Cons
Specific glitches were identified during the risk assessment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
adam
Airlines/Aviation, 101-500 employees
More than a year
May 2023
Solid software
Solid software
Pros
It offers ample room for our future growth.
Cons
The query process assumes a level of expertise akin to that of a database manager, rather than an average user.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Carl
Food Production, 51-100 employees
More than a year
August 2020
Maintimizer Needs Better Flow
Maintimizer Needs Better Flow
Pros
I value the equipment arrangement feature and the option to generate personalized inquiries.
Cons
There are several features that I find lacking, particularly the inability to detach rooms or areas from the system. Navigating through eight different pages to access a PM or a work order seems illogical, especially when other systems manage this on a single page. It's challenging to navigate and address issues like reprinting PMs if a batch is accidentally deleted before printing. Support hasn't been able to resolve these issues effectively.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
4
Justin
Machinery, 51-100 employees
More than a year
August 2020
Easy to use
Easy to use
Pros
Comprehensive training and ongoing support were pivotal to our successful adoption of the product. Having the trainer onsite for several days helped users become comfortable with the software, leading to widespread acceptance. The product facilitated cross-shift communication and allowed all users to track repair statuses, which was invaluable for our 24/7 facility.
Cons
The only issue we encountered was the inability to integrate MaintiMizer with our lockout tagout program.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Doug
Chemicals, 51-100 employees
More than a year
August 2020
Maintimizer Pros and Cons
Maintimizer Pros and Cons
Pros
It's intuitive to use, and the service support is highly beneficial.
Cons
The dashboard requires improvement, and report generation is less than ideal. Adding additional graphs to reports would enhance performance visibility.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Emmanuel
Food & Beverages, 101-500 employees
More than a year
August 2020
Educational evaluation
Educational evaluation
Pros
Users are more familiar with the reporting features.
Cons
There are too many unused fields in the data entry process.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jebora
Automotive, 500+ employees
More than a year
August 2020
Useful software
Useful software
Pros
Standard features are easily deployable and very useful.
Cons
While new queries can be challenging to handle, users can define them according to their needs.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Marcos
Electrical/Electronic Manufacturing, 500+ employees
More than a year
August 2020
Maintimizer problems
Maintimizer problems
Pros
It resembles the software we used previously.
Cons
I've faced challenges with the software's functionality from the outset.
Ease of use
4
Value for money
3
Customer Support
4
Functionality
6
Barry
Building Materials, 51-100 employees
More than a year
August 2020
Outdated software
Outdated software
Pros
Capable of populating parts and machine databases.
Cons
Some crucial features only function properly in Internet Explorer.
Ease of use
4
Value for money
4
Customer Support
8
Functionality
6
Mike
Logistics and Supply Chain, 51-100 employees
More than a year
August 2020
MAINTIMIZER
MAINTIMIZER
Pros
It offers user-friendly options for training.
Cons
After updates, it seems to have numerous bugs. Features that previously worked now malfunction, while some don't work at all. Issues like the low stock report not capturing items not on order and limitations with the ABC report have been persistent. Custom reports are costly and come with uncertain delivery timelines.
Ease of use
5
Value for money
4
Customer Support
4
Functionality
4
KIM
Automotive, 101-500 employees
More than a year
August 2020
Menasha Facility Usage of MaintiMizer in CMMS, replaces MP2 in 2019
Menasha Facility Usage of MaintiMizer in CMMS, replaces MP2 in 2019
Pros
Other users on our internal Ethernet network can easily access it. VPN works well with a stable connection.
Cons
Understanding PM tasks can be difficult. We've developed equipment numbers to track tasks, which works best for us. However, rescheduling or generating tasks at the beginning of each month has been a struggle.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Kevin
Packaging and Containers, 101-500 employees
More than a year
August 2020
Many useful features but $$ for training will be necessary
Many useful features but $$ for training will be necessary
Pros
Establishing PMs is simple, enabling comprehensive equipment entries.
Cons
Searching for specific equipment isn't straightforward, especially when using Chrome.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Nicole
Farming, 500+ employees
More than a year
August 2020
Increased productivity
Increased productivity
Pros
The software has significantly reduced the time I spend generating work orders. Batch printing or emailing streamlines the process, allowing me to move on to the next project quickly.
Cons
There are a few aspects I dislike, such as the complexity of the search feature and the learning curve associated with closing batches of work orders.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
zackery
Automotive, 101-500 employees
More than a year
August 2020
Too powerful for most
Too powerful for most
Pros
It has become increasingly user-friendly over the 13 years I've used it. It provides a wealth of information and functionality. The quality and speed of the generated reports have improved since it became web-based.
Cons
This software offers more functionality than most users require. While it doesn't cover everything, perhaps future versions or updates will address these shortcomings. It would be beneficial to scale the software based on the required features.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Josh
Plastics, 101-500 employees
More than a year
August 2020
Decent product same as all the rest
Decent product same as all the rest
Pros
It was relatively straightforward to use and navigate.
Cons
The initial setup lacked organization, particularly concerning parts and parent/child relationships.
Ease of use
8
Value for money
6
Customer Support
4
Functionality
6
jeremy
Utilities, 11-50 employees
More than a year
August 2020
Maintimizer
Maintimizer
Pros
Transitioning from the on-premises version to the cloud version has been satisfactory in terms of administration and availability.
Cons
The product feels cumbersome, especially considering our extensive parts inventory and processes. Implementing features like tagging parts as "favorites" for frequently used items would streamline operations. Additionally, an express version allowing default answers for common tasks could enhance efficiency.
Ease of use
5
Value for money
7
Customer Support
10
Functionality
7
Louis
Food Production, 51-100 employees
More than a year
August 2020
Review
Review
Pros
The dashboard is a unique feature, offering comprehensive information with a single click. It's user-friendly and can be extended with additional features.
Cons
The software doesn't support multiple windows simultaneously, which could improve multitasking efficiency. Extracting reports could be simplified and made compatible with other applications.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Qaiser
Electrical/Electronic Manufacturing, 11-50 employees
Less than a year
August 2020
Hospital grade
Hospital grade
Pros
It offers extensive reporting capabilities.
Cons
Making changes without contacting support isn't possible, and there's an additional charge for modifications, which should ideally be accessible to users.
Ease of use
7
Value for money
8
Customer Support
3
Functionality
8
Denise
Hospital & Health Care, 500+ employees
More than a year
August 2020
Maintimizer manipulation
Maintimizer manipulation
Pros
Inventory tracking and work order/PM tracking are Simple.
Cons
Once data is entered for a machine or inventory item, it's permanent. The software is built on SQL Server, limiting the ability to make changes in certain areas. Departing users' records remain indefinitely, as do old machinery parts, even after updates.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Anonymous
Not Specified, 500+ employees
More than a year
July 2019
Multi faceted
Multi faceted
Pros
An intuitive asset and inventory management software available in various plans to suit different needs.
Cons
I can't find any drawbacks with this management and maintenance software.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
DS
Biotechnology, 11-50 employees
Less than 6 months
July 2019
Helpful and user friendly
Helpful and user friendly
Pros
The software stands out for its ease of use and setup, along with its numerous useful features.
Cons
The software meets my needs adequately, although there's room for improvement on the mobile platform to enhance user experience.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Alexander
Utilities, 11-50 employees
Less than 6 months
December 2018
many features,
many features,
Pros
It provides many options such as timekeeping, cost center tracking, parts lists, parts orders, communication, and preventative maintenance.
Cons
Its effectiveness depends on industry-wide utilization. If certain options are restricted by the administrator or if it's underutilized for communication, its potential remains untapped. It's essential for multiple users to engage with it for optimal effectiveness, rather than relying solely on individual usage.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Kensei
Electrical/Electronic Manufacturing, 500+ employees
More than a year
October 2018
Use this every day and it seems things get changed at times making task more difficult.
Use this every day and it seems things get changed at times making task more difficult.
Pros
There's ample space to enter information for easy retrieval later. I find the homepage layout particularly convenient.
Cons
Locating certain fields for data entry can be challenging, and there are issues with selecting dates from the calendar.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
William
Transportation/Trucking/Railroad, 500+ employees
More than a year
July 2018
Up and running in no time
Up and running in no time
Pros
The pricing is reasonable, and I found it easy to set up. Whenever I've needed assistance, support has been reliable.
Cons
Certain sections of the program pose challenges, and the instruction manual isn't very helpful. However, the support is reliable when contacted.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Wesley
Facilities Services, 11-50 employees
More than a year
July 2018
System is user friendly and easy to use
System is user friendly and easy to use
Pros
Maintimizer offers a Direct interface, and all menu options are well-organized. The inventory management function is also intuitive.
Cons
The PM system lacks additional functions. It would be beneficial if it prompted users to close older PMs when multiple overdue PMs exist for the same item.
Ease of use
6
Value for money
7
Customer Support
10
Functionality
7
William
Automotive, 500+ employees
More than a year
July 2018
Quick to respond to issues, feature-rich solution.
Quick to respond to issues, feature-rich solution.
Pros
There's a wide array of options and features available. Support responds promptly to tickets, and the web-based portal allows convenient access from various devices.
Cons
The mobile platform is not particularly intuitive, and MS tablet PCs underperform. After disappointing experiences, we shifted from mobile licensing to using the web portal on iPads. Support responses sometimes implied that issues were unique to our setup. A more modern GUI would be preferable.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Jake
Mental Health Care, 500+ employees
More than a year
July 2018
Entering WO's into system, and giving out Pm 's to Techs on a daily basis.
Entering WO's into system, and giving out Pm 's to Techs on a daily basis.
Pros
Once you input the correct information, it becomes easier to navigate, although there are some drawbacks, such as incorrect PM dates in the search/update function.
Cons
PM dates or assigned craft aren't readily visible on the search/update screen, causing inconvenience. Additionally, the auto-email function doesn't effectively relay WO statuses to the department.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Todd
Semiconductors, 101-500 employees
More than a year
July 2018
Good experience
Good experience
Pros
It provides the ability to maintain a comprehensive history, generate reports, and establish preventive maintenance programs effectively.
Cons
The software fails to prompt if a part number already exists when entering a new one, resulting in redundant data entry. Date entries must adhere to a specific format, lacking auto-correction for abbreviated years.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Kimberly
Printing, 51-100 employees
More than a year
July 2018
Decent software, but not as customizable as we need.
Decent software, but not as customizable as we need.
Pros
Inventory control offers versatility, permitting modifications by technicians and administrators alike. Establishing and overseeing the PM timetable is quite simple.
Cons
Once entered, information cannot be deleted, leading to cluttered parts lists even when parts are replaced.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Not Specified, 500+ employees
More than a year
July 2018
MaintiMizer is a great CMMS.
MaintiMizer is a great CMMS.
Pros
It has all the necessary features, and it's effortless to use. Tracking time and costs for assets is straightforward, and both technical and non-technical staff find it easy to navigate. The technical support team is exceptionally friendly and familiar with our needs.
Cons
Despite some past issues, MaintiMizer's staff has promptly addressed our concerns. The current version functions smoothly for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
July 2018
Simple system, customer service is good. Does what most people look for in a system.
Simple system, customer service is good. Does what most people look for in a system.
Pros
Having used various CMMS software throughout my career, I find this one meets most requirements at a reasonable price. Service and communication from Ashcom have been exceptional.
Cons
Certain software features require additional steps or are challenging to use, like work order assignment. Occasionally used functions are difficult to locate.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Michael
Not Specified, N/A employees
More than a year
July 2018
It has been good, very helpful when I call and need help, training has been great
It has been good, very helpful when I call and need help, training has been great
Pros
It effectively tracks work orders, PMs, and assets, providing insights into real costs and inventory management. The inventory aspect offers useful reorder metrics.
Cons
Finding specific functions within the program can be challenging, leading to confusion among users. Proper training is essential for effective use.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Ron
Education Management, 101-500 employees
More than a year
July 2018
Customer support is great and has a very quick response.
Customer support is great and has a very quick response.
Pros
The system accurately logs the required data, accessible through the right queries.
Cons
Data entry and querying require precision; otherwise, obtaining desired data becomes challenging and time-consuming.
Ease of use
4
Value for money
4
Customer Support
10
Functionality
4
Taylor
Automotive, 51-100 employees
More than a year
July 2018
For the most part the software does what it is intended to do.
For the most part the software does what it is intended to do.
Pros
It's user-friendly for guest users, with readily accessible information. Staff from different departments quickly grasp its functionality.
Cons
The reporting process feels cumbersome, often failing to provide required information promptly. Additionally, occasional website stalls hamper usability.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Jill
Not Specified, N/A employees
More than a year
July 2018
I found it fairly easy to navigate the system
I found it fairly easy to navigate the system
Pros
The system's simplicity in understanding and data input, along with clear role definitions, makes it a valuable tool when correctly set up.
Cons
Making changes can be tedious, especially if the initial setup wasn't done correctly. However, Ashcom provides assistance with modifications.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
July 2018
Clas room , hands on training is the best way to learn the system. The manual is not very good
Clas room , hands on training is the best way to learn the system. The manual is not very good
Pros
The search and save options are simple, and the customer support team is friendly and easy to communicate with.
Cons
Correcting or removing items entered in error isn't straightforward, which could be improved in future updates.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
LaVerne
Automotive, 51-100 employees
More than a year
July 2018
I've used Maintimizer for 26 years and we currently are using the web version
I've used Maintimizer for 26 years and we currently are using the web version
Pros
Its affordability stands out, especially compared to other CMMS systems offering similar features at a higher cost.
Cons
Improved customer support and accessible online training via webinars would enhance the training experience.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Shelley
Education Management, 500+ employees
More than a year
July 2018
great product to use
great product to use
Pros
It's well-equipped for comprehensive tracking and offers various tools for daily use.
Cons
Some dropdown menus could be more intuitive, particularly for new users, to streamline navigation.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Brian
Not Specified, N/A employees
More than a year
July 2018
Very solid and easy to use software.
Very solid and easy to use software.
Pros
Maintimizer is exceptionally user-friendly, accommodating users with varying computer skills. Its maturity and thoughtful design make it efficient.
Cons
While I can't identify any major shortcomings in the software, we don't utilize certain features like POs, inventory management, or the timecard function.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
John
Primary/Secondary Education, 500+ employees
More than a year
July 2018
The company I work for pays for maintimizer and I enjoy the product
The company I work for pays for maintimizer and I enjoy the product
Pros
I mainly use it to look up old POs and work orders, and generating PM work orders is a breeze.
Cons
The software offers many features that aren't utilized to their fullest extent. Personally, I only use it for PMs, purchase orders, and work orders.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Jeremy
Not Specified, N/A employees
More than a year
July 2018
This software has almost unlimited options.
This software has almost unlimited options.
Pros
The customization options are extensive, allowing for tailored tracking of machines, parts, and work orders.
Cons
Due to its complexity, becoming accustomed to the screens and options requires significant time investment.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
8
Robert
Construction, 101-500 employees
Less than a year
July 2018
Functional and gets the job done.
Functional and gets the job done.
Pros
The ability to label equipment by area is immensely helpful, particularly when generating PM work orders.
Cons
Navigation through menus can be challenging at times, detracting from user experience.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Correy
Government Administration, 101-500 employees
More than a year
July 2018
basically I'm only using the system for parts information.
basically I'm only using the system for parts information.
Pros
Finding parts locations is easy, and the PM scheduling feature is useful for keeping track of report deadlines.
Cons
It would be beneficial if old part numbers automatically linked to the description when a new part number is entered, reducing the need for excessive keystrokes.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Nelson
Printing, 51-100 employees
More than a year
July 2018
Works well for our needs
Works well for our needs
Pros
It's relatively easy to look up parts, and most users can navigate the database with minimal training.
Cons
Once records are created, deletion isn't always straightforward. For instance, correcting mistakes in receiving items requires cumbersome workarounds.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
DOREEN
Not Specified, N/A employees
More than a year
July 2018
Cheapest out there but dated
Cheapest out there but dated
Pros
It offers essential functionalities at a fraction of the cost compared to other options. The inclusion of mobile and purchase-order features adds convenience.
Cons
The software lacks API integration, scalability, and feels outdated. Customization comes at a cost, unlike most modern programs.
Ease of use
6
Value for money
10
Customer Support
8
Functionality
4
Anonymous
Not Specified, 500+ employees
More than a year
July 2018
I've been a user of Maintimizer for over 20 years. I've found it easy to use and very affordable.
I've been a user of Maintimizer for over 20 years. I've found it easy to use and very affordable.
Pros
It meets our needs effectively at an affordable price point. The option to use only the PM portion is advantageous.
Cons
The software includes many features we don't utilize, leading to unnecessary expenses. A pay-per-use model for specific portions would be preferable.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jim
Not Specified, N/A employees
More than a year
July 2018
Is a great tool to manage your inventory once you get your training it will be more easy use.
Is a great tool to manage your inventory once you get your training it will be more easy use.
Pros
I find the inventory management aspect particularly useful, along with the straightforward work request creation feature.
Cons
The absence of a mobile app is notable, considering the prevalent use of smartphones. Having a mobile app would enhance accessibility.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jose
Not Specified, N/A employees
More than a year
July 2018
A lot of data entry to get started, but well worth it.
A lot of data entry to get started, but well worth it.
Pros
The software excels in attention to detail, effectively tracking employees, parts, and equipment. The support staff is consistently helpful.
Cons
The inability to attach pictures to SOPs directly is a limitation. Although they can be attached to printouts, integrating them directly into SOPs would improve functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than a year
July 2018