Printing, 51-100 employees
More than a year
“Update of previous review.”
Pros
I've relied on Maintimizer for years to manage parts, and its search function remains unparalleled. Previously, I had issues with part deletion, but recent software updates have resolved this. Compared to other products, Maintimizer's search tool excels. Despite complaints about too many fields, I find it advantageous. Often, using just a portion of one field yields quick results. Precision during part entry pays off, especially when dealing with poorly labeled items.
Cons
I don't have any significant complaints except maybe about the manual, although I'm sure it's been updated since I last used it. This software offers extensive capabilities, and a more detailed manual would have expedited our utilization. From my experience with inventory management, any issues typically arise from user errors rather than flaws in the software. Consistency and thoroughness in data entry pay off in the long term.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Plastics, 101-500 employees
Less than 6 months
“MaintiMizer Training”
Pros
I can input all parts and books into the system.
Cons
I haven't encountered any issues. It seems to meet our requirements perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Airlines/Aviation, 101-500 employees
More than a year
“Awesome training”
Pros
The training was responsive and easy to follow.
Cons
Specific glitches were identified during the risk assessment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food Production, 51-100 employees
More than a year
“Solid software”
Pros
It offers ample room for our future growth.
Cons
The query process assumes a level of expertise akin to that of a database manager, rather than an average user.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Machinery, 51-100 employees
More than a year
“Maintimizer Needs Better Flow”
Pros
I value the equipment arrangement feature and the option to generate personalized inquiries.
Cons
There are several features that I find lacking, particularly the inability to detach rooms or areas from the system. Navigating through eight different pages to access a PM or a work order seems illogical, especially when other systems manage this on a single page. It's challenging to navigate and address issues like reprinting PMs if a batch is accidentally deleted before printing. Support hasn't been able to resolve these issues effectively.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
4
Chemicals, 51-100 employees
More than a year
“Easy to use”
Pros
Comprehensive training and ongoing support were pivotal to our successful adoption of the product. Having the trainer onsite for several days helped users become comfortable with the software, leading to widespread acceptance. The product facilitated cross-shift communication and allowed all users to track repair statuses, which was invaluable for our 24/7 facility.
Cons
The only issue we encountered was the inability to integrate MaintiMizer with our lockout tagout program.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Food & Beverages, 101-500 employees
More than a year
“Maintimizer Pros and Cons”
Pros
It's intuitive to use, and the service support is highly beneficial.
Cons
The dashboard requires improvement, and report generation is less than ideal. Adding additional graphs to reports would enhance performance visibility.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Automotive, 500+ employees
More than a year
“Educational evaluation”
Pros
Users are more familiar with the reporting features.
Cons
There are too many unused fields in the data entry process.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Electrical/Electronic Manufacturing, 500+ employees
More than a year
“Useful software”
Pros
Standard features are easily deployable and very useful.
Cons
While new queries can be challenging to handle, users can define them according to their needs.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Building Materials, 51-100 employees
More than a year
“Maintimizer problems”
Pros
It resembles the software we used previously.
Cons
I've faced challenges with the software's functionality from the outset.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
6
Logistics and Supply Chain, 51-100 employees
More than a year
“Outdated software”
Pros
Capable of populating parts and machine databases.
Cons
Some crucial features only function properly in Internet Explorer.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
8
Functionality
6
Automotive, 101-500 employees
More than a year
“MAINTIMIZER”
Pros
It offers user-friendly options for training.
Cons
After updates, it seems to have numerous bugs. Features that previously worked now malfunction, while some don't work at all. Issues like the low stock report not capturing items not on order and limitations with the ABC report have been persistent. Custom reports are costly and come with uncertain delivery timelines.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
4
Functionality
4
Packaging and Containers, 101-500 employees
More than a year
“Menasha Facility Usage of MaintiMizer in CMMS, replaces MP2 in 2019”
Pros
Other users on our internal Ethernet network can easily access it. VPN works well with a stable connection.
Cons
Understanding PM tasks can be difficult. We've developed equipment numbers to track tasks, which works best for us. However, rescheduling or generating tasks at the beginning of each month has been a struggle.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Farming, 500+ employees
More than a year
“Many useful features but $$ for training will be necessary”
Pros
Establishing PMs is simple, enabling comprehensive equipment entries.
Cons
Searching for specific equipment isn't straightforward, especially when using Chrome.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Automotive, 101-500 employees
More than a year
“Increased productivity”
Pros
The software has significantly reduced the time I spend generating work orders. Batch printing or emailing streamlines the process, allowing me to move on to the next project quickly.
Cons
There are a few aspects I dislike, such as the complexity of the search feature and the learning curve associated with closing batches of work orders.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Plastics, 101-500 employees
More than a year
“Too powerful for most”
Pros
It has become increasingly user-friendly over the 13 years I've used it. It provides a wealth of information and functionality. The quality and speed of the generated reports have improved since it became web-based.
Cons
This software offers more functionality than most users require. While it doesn't cover everything, perhaps future versions or updates will address these shortcomings. It would be beneficial to scale the software based on the required features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Utilities, 11-50 employees
More than a year
“Decent product same as all the rest”
Pros
It was relatively straightforward to use and navigate.
Cons
The initial setup lacked organization, particularly concerning parts and parent/child relationships.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
4
Functionality
6
Food Production, 51-100 employees
More than a year
“Maintimizer”
Pros
Transitioning from the on-premises version to the cloud version has been satisfactory in terms of administration and availability.
Cons
The product feels cumbersome, especially considering our extensive parts inventory and processes. Implementing features like tagging parts as "favorites" for frequently used items would streamline operations. Additionally, an express version allowing default answers for common tasks could enhance efficiency.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
10
Functionality
7
Electrical/Electronic Manufacturing, 11-50 employees
Less than a year
“Review”
Pros
The dashboard is a unique feature, offering comprehensive information with a single click. It's user-friendly and can be extended with additional features.
Cons
The software doesn't support multiple windows simultaneously, which could improve multitasking efficiency. Extracting reports could be simplified and made compatible with other applications.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Hospital & Health Care, 500+ employees
More than a year
“Hospital grade”
Pros
It offers extensive reporting capabilities.
Cons
Making changes without contacting support isn't possible, and there's an additional charge for modifications, which should ideally be accessible to users.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
3
Functionality
8