MaintiMizer Reviews

“Update of previous review.

Pros

I've relied on Maintimizer for years to manage parts, and its search function remains unparalleled. Previously, I had issues with part deletion, but recent software updates have resolved this. Compared to other products, Maintimizer's search tool excels. Despite complaints about too many fields, I find it advantageous. Often, using just a portion of one field yields quick results. Precision during part entry pays off, especially when dealing with poorly labeled items.

Cons

I don't have any significant complaints except maybe about the manual, although I'm sure it's been updated since I last used it. This software offers extensive capabilities, and a more detailed manual would have expedited our utilization. From my experience with inventory management, any issues typically arise from user errors rather than flaws in the software. Consistency and thoroughness in data entry pay off in the long term.

“MaintiMizer Training

Pros

I can input all parts and books into the system.

Cons

I haven't encountered any issues. It seems to meet our requirements perfectly.

“Awesome training

Pros

The training was responsive and easy to follow.

Cons

Specific glitches were identified during the risk assessment.

“Solid software

Pros

It offers ample room for our future growth.

Cons

The query process assumes a level of expertise akin to that of a database manager, rather than an average user.

“Maintimizer Needs Better Flow

Pros

I value the equipment arrangement feature and the option to generate personalized inquiries.

Cons

There are several features that I find lacking, particularly the inability to detach rooms or areas from the system. Navigating through eight different pages to access a PM or a work order seems illogical, especially when other systems manage this on a single page. It's challenging to navigate and address issues like reprinting PMs if a batch is accidentally deleted before printing. Support hasn't been able to resolve these issues effectively.

“Easy to use

Pros

Comprehensive training and ongoing support were pivotal to our successful adoption of the product. Having the trainer onsite for several days helped users become comfortable with the software, leading to widespread acceptance. The product facilitated cross-shift communication and allowed all users to track repair statuses, which was invaluable for our 24/7 facility.

Cons

The only issue we encountered was the inability to integrate MaintiMizer with our lockout tagout program.

“Maintimizer Pros and Cons

Pros

It's intuitive to use, and the service support is highly beneficial.

Cons

The dashboard requires improvement, and report generation is less than ideal. Adding additional graphs to reports would enhance performance visibility.

“Educational evaluation

Pros

Users are more familiar with the reporting features.

Cons

There are too many unused fields in the data entry process.

“Useful software

Pros

Standard features are easily deployable and very useful.

Cons

While new queries can be challenging to handle, users can define them according to their needs.

“Maintimizer problems

Pros

It resembles the software we used previously.

Cons

I've faced challenges with the software's functionality from the outset.

“Outdated software

Pros

Capable of populating parts and machine databases.

Cons

Some crucial features only function properly in Internet Explorer.

“MAINTIMIZER

Pros

It offers user-friendly options for training.

Cons

After updates, it seems to have numerous bugs. Features that previously worked now malfunction, while some don't work at all. Issues like the low stock report not capturing items not on order and limitations with the ABC report have been persistent. Custom reports are costly and come with uncertain delivery timelines.

“Menasha Facility Usage of MaintiMizer in CMMS, replaces MP2 in 2019

Pros

Other users on our internal Ethernet network can easily access it. VPN works well with a stable connection.

Cons

Understanding PM tasks can be difficult. We've developed equipment numbers to track tasks, which works best for us. However, rescheduling or generating tasks at the beginning of each month has been a struggle.

“Many useful features but $$ for training will be necessary

Pros

Establishing PMs is simple, enabling comprehensive equipment entries.

Cons

Searching for specific equipment isn't straightforward, especially when using Chrome.

“Increased productivity

Pros

The software has significantly reduced the time I spend generating work orders. Batch printing or emailing streamlines the process, allowing me to move on to the next project quickly.

Cons

There are a few aspects I dislike, such as the complexity of the search feature and the learning curve associated with closing batches of work orders.

“Too powerful for most

Pros

It has become increasingly user-friendly over the 13 years I've used it. It provides a wealth of information and functionality. The quality and speed of the generated reports have improved since it became web-based.

Cons

This software offers more functionality than most users require. While it doesn't cover everything, perhaps future versions or updates will address these shortcomings. It would be beneficial to scale the software based on the required features.

“Decent product same as all the rest

Pros

It was relatively straightforward to use and navigate.

Cons

The initial setup lacked organization, particularly concerning parts and parent/child relationships.

“Maintimizer

Pros

Transitioning from the on-premises version to the cloud version has been satisfactory in terms of administration and availability.

Cons

The product feels cumbersome, especially considering our extensive parts inventory and processes. Implementing features like tagging parts as "favorites" for frequently used items would streamline operations. Additionally, an express version allowing default answers for common tasks could enhance efficiency.

“Review

Pros

The dashboard is a unique feature, offering comprehensive information with a single click. It's user-friendly and can be extended with additional features.

Cons

The software doesn't support multiple windows simultaneously, which could improve multitasking efficiency. Extracting reports could be simplified and made compatible with other applications.

“Hospital grade

Pros

It offers extensive reporting capabilities.

Cons

Making changes without contacting support isn't possible, and there's an additional charge for modifications, which should ideally be accessible to users.

“Maintimizer manipulation

Pros

Inventory tracking and work order/PM tracking are Simple.

Cons

Once data is entered for a machine or inventory item, it's permanent. The software is built on SQL Server, limiting the ability to make changes in certain areas. Departing users' records remain indefinitely, as do old machinery parts, even after updates.

“Multi faceted

Pros

An intuitive asset and inventory management software available in various plans to suit different needs.

Cons

I can't find any drawbacks with this management and maintenance software.

“Helpful and user friendly

Pros

The software stands out for its ease of use and setup, along with its numerous useful features.

Cons

The software meets my needs adequately, although there's room for improvement on the mobile platform to enhance user experience.

“many features,

Pros

It provides many options such as timekeeping, cost center tracking, parts lists, parts orders, communication, and preventative maintenance.

Cons

Its effectiveness depends on industry-wide utilization. If certain options are restricted by the administrator or if it's underutilized for communication, its potential remains untapped. It's essential for multiple users to engage with it for optimal effectiveness, rather than relying solely on individual usage.

“Use this every day and it seems things get changed at times making task more difficult.

Pros

There's ample space to enter information for easy retrieval later. I find the homepage layout particularly convenient.

Cons

Locating certain fields for data entry can be challenging, and there are issues with selecting dates from the calendar.

“Up and running in no time

Pros

The pricing is reasonable, and I found it easy to set up. Whenever I've needed assistance, support has been reliable.

Cons

Certain sections of the program pose challenges, and the instruction manual isn't very helpful. However, the support is reliable when contacted.

“System is user friendly and easy to use

Pros

Maintimizer offers a Direct interface, and all menu options are well-organized. The inventory management function is also intuitive.

Cons

The PM system lacks additional functions. It would be beneficial if it prompted users to close older PMs when multiple overdue PMs exist for the same item.

“Quick to respond to issues, feature-rich solution.

Pros

There's a wide array of options and features available. Support responds promptly to tickets, and the web-based portal allows convenient access from various devices.

Cons

The mobile platform is not particularly intuitive, and MS tablet PCs underperform. After disappointing experiences, we shifted from mobile licensing to using the web portal on iPads. Support responses sometimes implied that issues were unique to our setup. A more modern GUI would be preferable.

“Entering WO's into system, and giving out Pm 's to Techs on a daily basis.

Pros

Once you input the correct information, it becomes easier to navigate, although there are some drawbacks, such as incorrect PM dates in the search/update function.

Cons

PM dates or assigned craft aren't readily visible on the search/update screen, causing inconvenience. Additionally, the auto-email function doesn't effectively relay WO statuses to the department.

“Good experience

Pros

It provides the ability to maintain a comprehensive history, generate reports, and establish preventive maintenance programs effectively.

Cons

The software fails to prompt if a part number already exists when entering a new one, resulting in redundant data entry. Date entries must adhere to a specific format, lacking auto-correction for abbreviated years.

“Decent software, but not as customizable as we need.

Pros

Inventory control offers versatility, permitting modifications by technicians and administrators alike. Establishing and overseeing the PM timetable is quite simple.

Cons

Once entered, information cannot be deleted, leading to cluttered parts lists even when parts are replaced.

“MaintiMizer is a great CMMS.

Pros

It has all the necessary features, and it's effortless to use. Tracking time and costs for assets is straightforward, and both technical and non-technical staff find it easy to navigate. The technical support team is exceptionally friendly and familiar with our needs.

Cons

Despite some past issues, MaintiMizer's staff has promptly addressed our concerns. The current version functions smoothly for us.

“Simple system, customer service is good. Does what most people look for in a system.

Pros

Having used various CMMS software throughout my career, I find this one meets most requirements at a reasonable price. Service and communication from Ashcom have been exceptional.

Cons

Certain software features require additional steps or are challenging to use, like work order assignment. Occasionally used functions are difficult to locate.

“It has been good, very helpful when I call and need help, training has been great

Pros

It effectively tracks work orders, PMs, and assets, providing insights into real costs and inventory management. The inventory aspect offers useful reorder metrics.

Cons

Finding specific functions within the program can be challenging, leading to confusion among users. Proper training is essential for effective use.

“Customer support is great and has a very quick response.

Pros

The system accurately logs the required data, accessible through the right queries.

Cons

Data entry and querying require precision; otherwise, obtaining desired data becomes challenging and time-consuming.

“For the most part the software does what it is intended to do.

Pros

It's user-friendly for guest users, with readily accessible information. Staff from different departments quickly grasp its functionality.

Cons

The reporting process feels cumbersome, often failing to provide required information promptly. Additionally, occasional website stalls hamper usability.

“I found it fairly easy to navigate the system

Pros

The system's simplicity in understanding and data input, along with clear role definitions, makes it a valuable tool when correctly set up.

Cons

Making changes can be tedious, especially if the initial setup wasn't done correctly. However, Ashcom provides assistance with modifications.

“Clas room , hands on training is the best way to learn the system. The manual is not very good

Pros

The search and save options are simple, and the customer support team is friendly and easy to communicate with.

Cons

Correcting or removing items entered in error isn't straightforward, which could be improved in future updates.

“I've used Maintimizer for 26 years and we currently are using the web version

Pros

Its affordability stands out, especially compared to other CMMS systems offering similar features at a higher cost.

Cons

Improved customer support and accessible online training via webinars would enhance the training experience.

“great product to use

Pros

It's well-equipped for comprehensive tracking and offers various tools for daily use.

Cons

Some dropdown menus could be more intuitive, particularly for new users, to streamline navigation.

“Very solid and easy to use software.

Pros

Maintimizer is exceptionally user-friendly, accommodating users with varying computer skills. Its maturity and thoughtful design make it efficient.

Cons

While I can't identify any major shortcomings in the software, we don't utilize certain features like POs, inventory management, or the timecard function.

“The company I work for pays for maintimizer and I enjoy the product

Pros

I mainly use it to look up old POs and work orders, and generating PM work orders is a breeze.

Cons

The software offers many features that aren't utilized to their fullest extent. Personally, I only use it for PMs, purchase orders, and work orders.

“This software has almost unlimited options.

Pros

The customization options are extensive, allowing for tailored tracking of machines, parts, and work orders.

Cons

Due to its complexity, becoming accustomed to the screens and options requires significant time investment.

“Functional and gets the job done.

Pros

The ability to label equipment by area is immensely helpful, particularly when generating PM work orders.

Cons

Navigation through menus can be challenging at times, detracting from user experience.

“basically I'm only using the system for parts information.

Pros

Finding parts locations is easy, and the PM scheduling feature is useful for keeping track of report deadlines.

Cons

It would be beneficial if old part numbers automatically linked to the description when a new part number is entered, reducing the need for excessive keystrokes.

“Works well for our needs

Pros

It's relatively easy to look up parts, and most users can navigate the database with minimal training.

Cons

Once records are created, deletion isn't always straightforward. For instance, correcting mistakes in receiving items requires cumbersome workarounds.

“Cheapest out there but dated

Pros

It offers essential functionalities at a fraction of the cost compared to other options. The inclusion of mobile and purchase-order features adds convenience.

Cons

The software lacks API integration, scalability, and feels outdated. Customization comes at a cost, unlike most modern programs.

“I've been a user of Maintimizer for over 20 years. I've found it easy to use and very affordable.

Pros

It meets our needs effectively at an affordable price point. The option to use only the PM portion is advantageous.

Cons

The software includes many features we don't utilize, leading to unnecessary expenses. A pay-per-use model for specific portions would be preferable.

“Is a great tool to manage your inventory once you get your training it will be more easy use.

Pros

I find the inventory management aspect particularly useful, along with the straightforward work request creation feature.

Cons

The absence of a mobile app is notable, considering the prevalent use of smartphones. Having a mobile app would enhance accessibility.

“A lot of data entry to get started, but well worth it.

Pros

The software excels in attention to detail, effectively tracking employees, parts, and equipment. The support staff is consistently helpful.

Cons

The inability to attach pictures to SOPs directly is a limitation. Although they can be attached to printouts, integrating them directly into SOPs would improve functionality.