Total 20 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

55%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AA

Alexander A.

Industrial Automation, N/A employees

Less than 6 months

5.0
September 2025

Innovative sustainable manufacturing experience

Pros

it was really enjoyable to meet with partners, clients and other interested people at such an innovative forward-thinking and sustainable producer/manufacturer.

Cons

No downsides at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AV

Arne V.

Food & Beverages, N/A employees

More than a year

4.0
September 2025

Fast organized information access

Pros

Everything is connected to the relevant object and I can easily find the information again the same way later. That setup makes accessing what we need much quicker.

Cons

There's so much possible within the system that searching can sometimes feel a bit complex, simply because it contains so much and the overview isn't always clear.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

FO

Frank O.

Paper & Forest Products, N/A employees

Less than 6 months

4.0
September 2025

perfect modernized maintenance platform

Pros

After switching from the old system to the new online version, we immediately noticed that it feels much faster and clearer than the old MC Main.

Cons

It's only been a week since we moved from the old system to the new one and up to now we haven't come across any downsides.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AS

Anna S.

Paper & Forest Products, N/A employees

Less than 6 months

4.0
September 2025

Organized maintenance management

Pros

In our experience, it is a very well-organized program that allows us to do a lot while managing maintenance more effectively.

Cons

System works very differently from the old one and since we only switched a few days ago, it still takes a little time to get used to.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BS

Benjamin S.

Computer Software, N/A employees

More than a year

4.0
September 2025

Structured asset history tracking

Pros

One of the biggest advantages for me is being able to use the history to look up information about both former and current colleagues. That becomes especially valuable when I am dealing with an older machine that has a malfunction or requires maintenance. Another major benefit is that I can prepare and schedule the work myself. The system also feels fairly simple to me especially when coworkers have prior experience with it or after completing the training. I additionally appreciate how you can create a clear structure within objects, making it easier for us to understand what is being referred to internally.

Cons

Biggest downside is that it is difficult to adjust a logbook entry once it has been added. That makes it harder to avoid typing mistakes or to reorganize the story afterward in a more logical way.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BH

Bertie H.

Industrial Automation, N/A employees

More than a year

4.0
September 2025

Friendly professional event experience

Pros

From the welcome onward, the whole experience felt very pleasant to me. The staff were genuinely friendly, helpful and accommodating throughout and I also thought the catering was excellent with nothing missing.

Cons

Floor plan was a bit unclear. It was also disappointing that the guided tour was already full and happened at the same time as a meeting I wanted to attend.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

AD

Alexander D.

Food Production, N/A employees

Less than a year

4.0
September 2025

easy learning maintenance tool

Pros

One thing I appreciate is how easy this program is to work with. After a short time, I became fairly familiar with how everything functions and could start using it confidently.

Cons

There are a lot of different ways to achieve the same goal which can be confusing at times. It would be better if there were a clear standard guideline to follow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

EV

Eddy V.

Pharmaceuticals, N/A employees

Less than a year

5.0
September 2025

Clear maintenance experience

Pros

The platform feels simple, organized and user-friendly in my experience. I like that it keeps everything clear without overcrowding the interface with unnecessary options and communication with the IT staff has always been direct and quick for us.

Cons

One of the few things I still miss is a great search/query feature that works across the entire application. I'm thinking of options like and/or logic, does not contain and similar filters.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NV

Niels V.

Pharmaceuticals, N/A employees

Less than a year

4.0
September 2025

good maintenance tracking solution

Pros

This tool feels very user-friendly and well organized to us. I also like that maintenance is scheduled automatically and that all malfunctions can be tracked very easily.

Cons

I haven't come across any downsides while using the system yet. It's very user-friendly and clearly laid out.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

JWV

Jan Willem V.

Pharmaceuticals, N/A employees

Less than a year

5.0
September 2025

Accessible support driven platform

Pros

What stands out most to me is how user-friendly the platform is and how approachable the support team has been. It feels very accessible to work with and the assistance available has been supportive throughout our experience. The low-threshold support and ease of use are definitely major strengths for us.

Cons

At this point, there are no real downsides yet although it still needs some optimization to make it fully work for our specific paperless use case.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DV

Dirk V.

Logistics and Supply Chain, N/A employees

Less than 6 months

4.0
September 2025

simple reporting app access

Pros

Using the system has been very easy in my experience and I especially appreciate the reporting app since we can use it without needing additional licenses.

Cons

One thing that's still missing is an overview or planning by objects since it only shows planning by technicians. Because of that, I still have to keep a separate overview in Excel for now so I'll need to find a workaround for that.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

MK

Martijn K.

Food Production, N/A employees

Less than a year

5.0
September 2025

Clear technician overview...

Pros

The platform gives us a very clear picture of the current situation and it works especially well for employees on the floor. I also think the digital technician feature is a big advantage.

Cons

Getting familiar with all the features takes some time. During the first five days at headquarters, it was difficult to fully understand the content.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PV

Peter V.

Hospitality, N/A employees

More than a year

5.0
September 2025

Centralized maintenance knowledge hub

Pros

Having all knowledge stored in one place has been extremely valuable for us. It simplifies purchasing processes, saves time with inventory management and maintenance and I find the digital workshop checklists very practical.

Cons

The structure is not always immediately clear so it does need some explanation at the start. Once that has been explained properly, it is no longer a problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OD

Olav D.

Transportation/Trucking/Railroad, N/A employees

Less than 6 months

5.0
July 2025

Flexible asset management!!

Pros

One of the biggest benefits for us is having a clear overview of our asset history, related costs and the items that were used. I also appreciate how simple the system is to set up and how helpful the support team is whenever questions come up. Another major advantage is that it was not designed for only one specific industry which makes it very flexible for different types of businesses.

Cons

At this point, the downsides are still pretty limited for us. The only practical drawback is that the company is located in Harderwijk which means about a three-hour drive for us, haha. Other than that, I honestly can't point to many real negatives yet. We've been using the system for around three months now and everything has been going very well so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JD

Jos D.

Computer Networking, N/A employees

More than a year

5.0
June 2025

Improved maintenance visibility tool

Pros

It has helped us significantly with mapping out maintenance work and giving us a much clearer overview of our full asset base.

Cons

There really aren't any downsides. If I had to mention something, it would maybe be the price but that doesn't feel entirely fair since you're also getting a complete package.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

HB

Huub B.

Airlines/Aviation, N/A employees

More than a year

5.0
December 2024

Cost effective maintenance solution

Pros

For our organization, this software fits our needs extremely well and I find the investment much more favorable compared to most competing solutions.

Cons

It does take some time to get comfortable working with a system like this but that probably applies to any software in this category. On the plus side, the helpdesk is very good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM

Rein M.

Fishery, N/A employees

Less than a year

4.0
December 2024

clear team friendly layout

Pros

The layout feels clear and easy to understand for everyone on our team which makes daily use much smoother for us.

Cons

From the planning board, clicking through to the work order is still limited but that's already being worked on so it should be fine soon.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

RD

Remo D.

Farming, N/A employees

Less than a year

5.0
October 2024

Customizable user friendly software

Pros

The system feels very user-friendly to me and we can configure it effectively to match the specific functionality our company requires.

Cons

Reporting tools are where it falls short. The standard reports in the light version don't give me the level of information I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

XS

Xavier S.

Farming, N/A employees

More than a year

4.0
June 2024

Everything organized in one system

Pros

Everything is stored within one system and we can add photos, invoices, job sheets and work orders very easily. That setup makes it much easier for us to create a proper schedule around everything.

Cons

I don't really see a downside but if you decide to implement MC Main, you do need to set everything up properly from the start. That takes time, though it definitely pays off in the long run.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

HV

Hans V.

Plastics, N/A employees

More than a year

4.0
June 2024

flexible data entry workflow

Pros

Entering information feels very clear and organized to me and I also like that not every input field needs to be completed before moving forward.

Cons

One thing to watch out for is when a new supplier or contractor has worked on a job order. You need to remember to add them first, otherwise you have to start the whole process over again.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8