Overall Rating

4

1 Review(s)

Rating Distribution

5

star

4

star

(1)

3

star

2

star

1

star

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

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PlanSource review for HR Directors or Benefit Coordinators
Pros

As a new graduate starting in this role, I was initially unfamiliar with the benefit enrollment function. My trainer demonstrated how our company uses PlanSource, and I was immediately on board. I can now easily search for any employee and quickly access their current benefits, eligibility and premiums.

Cons

The document library was my least favorite feature at first because I could never find what I needed. It turned out that our benefits broker had not uploaded our company-specific documents. Now that everything is uploaded, I refer to the library frequently.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Maci

Hospital & Health Care, 51-100 employees

Less than a year

November 2021