PlanSource simplifies benefits administration with automated workflows that eliminate manual tasks and paperwork. While implementation requires time and training, satisfied customers praise its ability to streamline benefits management. Overall, PlanSource's powerful reporting and AI-driven tools enhance the employee experience.

PlanSource Specifications

Employee Information Management

Recruitment and Applicant Tracking

Performance Management

Attendance and Time Tracking

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What Is PlanSource?

Overview

PlanSource is a cloud-based benefits administration and employee engagement platform that helps organizations simplify and optimize their benefits management process. It offers a comprehensive suite of solutions, including benefits enrollment, billing automation, decision support, communication tools and customized benefits programs. The software helps HR teams effectively tackle challenges like paperwork overload, impersonal benefits offerings, and difficulty accessing essential information and improving employee experience.

What Is PlanSource Best For?

The platform stands out for its benefits administration system, which can adapt to custom benefits systems or insurance exchanges. It is designed to automate redundant tasks, thereby eliminating physical paper trails and saving money and space. PlanSource organizes benefits configuration and enrollment by enforcing business rules during sign-up and throughout the year, ensuring employees apply for benefits tailored to their specific needs.

PlanSource Pricing

PlanSource offers different pricing options based on the requirements, features, size, and type of organizations. You can get a custom PlanSource price quote from us today. The plans offered are:
  • Core Platform – Custom Pricing
  • Core+ Platform – Custom Pricing
  • PlanSource Premium – Custom Pricing

PlanSource Integrations

The software integrates with various carriers, including

  • Aetna
  • Prudential
  • The Hartford
  • Voya
  • United Healthcare

How Does PlanSource Work?

Here is the guide to navigating the dashboard and utilizing the software's features once you have logged in:

  • Go to the 'Products' section to view the benefits currently offered to employees
  • Select 'Employees' to manage user accounts, where you can create or edit employee profiles, update personal information, and more
  • Go to the 'Enrollment' tab to open or manage enrollment periods and set dates, assign tasks, and access enrollment forms and guides
  • Review communications templates under 'Communications' and customize emails, letters, flyers and more to promote open enrollment
  • Use tools under 'Administration' for ongoing tasks like billing, eligibility, compliance and COBRA administration
  • Access resources by choosing the 'Resources' tab for help documents, training materials, release notes and more
  • View reports and analytics under 'Data Visualization' to track enrollment stats, spending trends, participation rates and more
Are you curious how the software automates operations while engaging your workforce? Schedule a free PlanSource demo today.

Who Is PlanSource For?

It caters to businesses of all sizes across different industries, including:

  • Healthcare
  • Telecommunications
  • Transportation
  • Construction
  • Retail

Is PlanSource Right For You?

If you are looking for a customizable benefits administration solution, PlanSource might be the right choice. It streamlines complex benefits processes, offers personalized benefits communication, and provides valuable insights into the programs. The software is a top-rated platform that has received numerous industry awards for its capabilities and value. Well-known clients like Cigna, Guardian, Lincoln Financial Group, and MetLife rely on its technology and services to manage their benefits programs. Stringent security and compliance protocols ensure sensitive information remains private and organizations fulfill all reporting regulations.

If you are still unsure whether PlanSource is the ideal platform for your requirements, we are here to assist you. Contact us at (661) 384-7070, and we will help you make a well-informed decision.

PlanSource Features

PlanSource utilizes artificial intelligence (AI) and machine learning technologies to enhance the user experience. Features like DecisionIQ and DependentIQ apply AI to provide benefits suggestions and automate dependent verification. The mobile app uses predictive analysis for timely health alerts and personalized engagement.

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Built-in tools and workflows ensure compliance with regulations like ACA, COBRA and company-specific rules. It automates complex processes like eligibility, qualifying events and coverage periods. Rule-based integration of benefits data accurately enforces compliance requirements to avoid penalties.

how it worksSee How It Works

The software enables maximizing benefits program ROI. It offers tools to identify ineligible dependents and recommend optimal plans based on individual needs and past claims data. This empowers employees to make choices that maximize value from their benefits dollars while controlling costs. Automating billing reconciliation and data-driven decisions also substantially reduces administrative workload.

how it worksSee How It Works

PlanSource streamlines benefits administration through extensive process automation capabilities. It eliminates manual tasks and paperwork by digitizing enrollment, billing, communications and more. HR teams save hours each week previously spent on repetitive administrative work through intuitive automated workflows that seamlessly integrate all data and transactions to enhance the benefits experience.

how it worksSee How It Works

Pros and Cons of PlanSource

Pros

  • Streamlines benefits enrollment, administration and billing processes
  • Automates repetitive tasks to reduce administrative workload
  • Excellent reporting and data analytics capabilities
  • Dedicated customer support

Cons

  • Implementation can be time-consuming
  • Limited flexibility for custom benefits needs

PlanSource Pricing

Core

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What's Included

  • Employee Benefits Enrollment

  • ACA Eligible Employee Tracking

  • Benefits Administration Software

  • Employee Communications Tools

  • Automated Dependent Eligibility and Document Verification

  • Automatic and Personalized Enrollment Recommendations for Employees

  • Robust Data Visualization and Benchmark Reporting for HR Teams

  • Unlimited Text Messaging

  • Billing and Reconciliation Services

  • API and Single Sign On Integration

Core+

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What's Included

  • All Core features, plus:

  • Aligned Client Account Manager

PlanSource Premium

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What's Included

  • All Core+ features, plus:

  • Customized System Branding and Page Content Updates

  • New Hire, Life Event, Work Status, and EOI Processing

  • Employee Contact Center

  • Full Dependent Eligibility Audit

  • HSA/FSA/HRA Administration

  • COBRA Administration

  • Billing Reconciliation and Payment Services

  • Total Compensation Statements

  • Leave of Absence or Retiree Billing

PlanSource Reviews

Overall Rating

4

1 Review(s)

Rating Distribution

5

star

4

star

(1)

3

star

2

star

1

star

November 2021

PlanSource review for HR Directors or Benefit Coordinators

Maci

Hospital & Health Care

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Pros

As a new graduate starting in this role, I was initially unfamiliar with the benefit enrollment function. My trainer demonstrated how our company uses PlanSource, and I was immediately on board. I can now easily search for any employee and quickly access their current benefits, eligibility and premiums.

Cons

The document library was my least favorite feature at first because I could never find what I needed. It turned out that our benefits broker had not uploaded our company-specific documents. Now that everything is uploaded, I refer to the library frequently.

Frequently Asked Questions

Yes, PlanSource offers an API for use.