PropertyTrak Reviews

“mobile workflow boosts productivity”

Pros

Since adopting this system, our team has become more efficient and productive overall. I found the mobile app helped standardize the workflow and made everything more accessible in the field. It's also been really useful for letting staff attach photos and documents directly to service requests without hassle.

Cons

The dashboard only gives a quick snapshot and doesn't let you open the actual item from there. For similar properties, work orders still have to be created one by one. There's also no duplicate feature unless you go through a checklist.

“custom dashboards and stellar support”

Pros

One of the best parts for me is the dashboard because it can be tailored to highlight what matters most for my role and day-to-day responsibilities. I also find the reporting tools really valuable since they help our facilities team measure where we currently stand and where we should be heading. The mobile app is extremely important for me as a supervisor because it helps me stay on top of everything every single day. On top of that, I've found customer service outstanding, always available and genuinely willing to help with any questions that come up.

Cons

Honestly, I'm very happy with the program and I don't have any cons to mention.

“valuable inventory”

Pros

Moving around the system feels very easy to me and I find it simple to navigate everything needed to keep things organized the way I want.

Cons

A few years back the inventory module was still fairly new and definitely needed some work but they've made a lot of improvements since then and it's become a very useful part of the system.

“Quick setup and flexible fit”

Pros

Quick to get started with this tool I noticed that new employees can learn the basics in about five minutes which makes onboarding really simple. It also adapts well to the needs of different facilities, whether the operation is large or small.

Cons

Can't think of a single thing I dislike about it.

“fantastic fit for facilities”

Pros

From my experience, using this software has been a really positive experience. It feels user-friendly and like the perfect tool for Facilities Managers to have in place. One thing I especially appreciate is how willing the team is to make changes and adapt things to fit my specific needs.

Cons

Don't have any real complaints. The software is doing everything we need it to do.

“Custom dashboards and fast requests”

Pros

A really valuable tool for me, this has been excellent for handling both corrective and preventive maintenance. One of my favorite parts is the mobile app's design and how well it works, I can submit a service request and attach a photo in less than 10 seconds. Another big plus is being able to customize the dashboard so it shows exactly what I need, including asset photos for a specific location.

Cons

The part that took the most effort was getting my head around the many configuration options available. That said, the support staff were extremely helpful and pointed me in the right direction for what fits my industry best.