Last Updated

Overview

PropertyTrak is a Computerized Maintenance Management System (CMMS) that organizes and automates maintenance, service requests, and asset tracking. Some advanced features may require guidance from support staff. However, it offers robust preventive maintenance, emergency preparedness, and streamlined communication for improved operational efficiency.

Overall Rating

Based on 6 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

PropertyTrak Specifications

  • Mobile Access
  • Facilities Maintenance
  • Work Order Management
  • Maintenance Logs
View All Specifications

What Is PropertyTrak?

PropertyTrak is a comprehensive Computerized Maintenance Management System (CMMS) designed to simplify maintenance and operations tasks for organizations across various industries. It moves businesses beyond spreadsheets and email threads by offering a robust, easy-to-use desktop and mobile application. PropertyTrak helps to organize, automate, and streamline work orders, service requests, and inventory tracking. The result is greater equipment uptime, increased team productivity, and more efficient operations for vital equipment and assets.

PropertyTrak Pricing

PropertyTrak offers three plans based on the number of buildings managed:

  • ESSENTIAL – $69/month/building
  • PRO – $109/month/building
  • ENTERPRISE – $149/month/building
Interested users request for PropertyTrak cost quote based on their specific organizational needs, size, and required feature set.

Disclaimer: The pricing is subject to change.

PropertyTrak Integrations

The software supports integration with multiple systems and platforms, such as: 

  • Accounting and financial software
  • Building automation systems
Watch the PropertyTrak demo to explore these integrations in detail.

Who Is PropertyTrak For?

PropertyTrak software is ideal for a wide range of industries, including: 

  • Banking and financial institutions
  • Education
  • Medical
  • Nonprofits
  • Manufacturing

Is PropertyTrak Right For You?

If your organization is struggling with antiquated manual processes and disparate communication channels for maintenance, PropertyTrak is an excellent choice. Its robust mobile app and unique asset tracking features, powered by QR codes, ensure your team has total control in the palm of their hands. The system is particularly well-suited for organizations across various facility-intensive sectors, offering a complete solution for compliance, maintenance, and emergency preparedness.

Still doubtful if PropertyTrak software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

PropertyTrak Features

Work Order Management

Streamline service requests from initiation to completion. Users can start a request from a phone or tablet directly where service is needed, and the system allows easy sorting by priority or department. Extensive reporting tools provide a complete history of all staff and property-related work orders.

See How It Works
Asset Management

Take control of all vital equipment and assets by attaching documents, maintenance logs, and financial data. The system generates unique QR codes for physical assets; a quick scan instantly pulls up service history, ensuring accuracy and compliance for inventory and maintenance tasks.

See How It Works
Preventive Maintenance (PM)

Automated scheduling and tracking tools help reduce equipment downtime and increase asset lifespan. The PM feature ensures that all critical maintenance tasks are completed on time, maintaining operational efficiency, reducing annual costs, and keeping your facility in compliance with industry standards.

See How It Works
Mobile App And Communication

Provides a robust, easy-to-use mobile application for both desktop and field personnel, ensuring total control is in the palm of your hands. Automated email and instant messaging capabilities keep the entire team, including outside vendors, in the loop and on-task, fostering responsive collaboration.

See How It Works
Emergency Preparedness

Time is critical during an emergency, and this feature offers customizable rapid response plans accessible via the mobile application. Critical messaging and pre-defined protocols ensure a fast, coordinated response, helping organizations mitigate risk and protect personnel, properties, and equipment.

See How It Works

Pros And Cons of PropertyTrak

Pros

  • Mobile app allows quick service requests with photos attached

  • Dashboard customizable to show important assets for location

  • Supports preventive and reactive maintenance for better management

  • Easy setup; new employees learn system in five minutes

Cons

  • Dashboard snapshot does not allow direct item access

  • Work orders must be created individually, no duplicate option

PropertyTrak Reviews

Total 6 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

17%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

KE

Kessia E.

Transportation/Trucking/Railroad, N/A employees

4.0
February 2019

mobile workflow boosts productivity

Pros

Since adopting this system, our team has become more efficient and productive overall. I found the mobile app helped standardize the workflow and made everything more accessible in the field. It's also been really useful for letting staff attach photos and documents directly to service requests without hassle.

Cons

The dashboard only gives a quick snapshot and doesn't let you open the actual item from there. For similar properties, work orders still have to be created one by one. There's also no duplicate feature unless you go through a checklist.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

D

Dayle

Banking, N/A employees

5.0
February 2019

custom dashboards and stellar support

Pros

One of the best parts for me is the dashboard because it can be tailored to highlight what matters most for my role and day-to-day responsibilities. I also find the reporting tools really valuable since they help our facilities team measure where we currently stand and where we should be heading. The mobile app is extremely important for me as a supervisor because it helps me stay on top of everything every single day. On top of that, I've found customer service outstanding, always available and genuinely willing to help with any questions that come up.

Cons

Honestly, I'm very happy with the program and I don't have any cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RF

Roger F.

Hospital & Health Care, N/A employees

5.0
February 2019

Quick setup and flexible fit

Pros

Quick to get started with this tool I noticed that new employees can learn the basics in about five minutes which makes onboarding really simple. It also adapts well to the needs of different facilities, whether the operation is large or small.

Cons

Can't think of a single thing I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

What level of support does PropertyTrak software offer?

PropertyTrak provides support through email and phone.

Who are the typical users of PropertyTrak software?

Typical users include maintenance and operations personnel, facility managers, property managers, and vendors across a wide range of facility-intensive industries. Target sectors include banking, education, healthcare (medical/retirement centers), non-profits, and corporate headquarters.

Does PropertyTrak software have a mobile app?

Yes, PropertyTrak offers a mobile app for iOS and Android. It enables service requests, QR code asset tracking, and emergency response on the go.

Does PropertyTrak software offer an API?

Yes, PropertyTrak offers an API, enabling integration with third-party software and platforms.

What types of pricing plans does PropertyTrak software offer?

PropertyTrak offers three plans per building: ESSENTIAL $69/month, PRO $109/month, and ENTERPRISE $149/month. Users can request a PropertyTrak price quote based on organizational needs.

What other apps does PropertyTrak software integrate with?

It integrates with accounting software and building automation systems.

What language does PropertyTrak software support?

PropertyTrak is primarily an English language.