Florin I.
Oil & Energy, N/A employees
“customizable maintenance done right”
Pros
What really stands out to me is how customizable this software is. You can change units of measurement, set up your own fields, create recurring maintenance tasks and I was even told by support that running-hours-based maintenance is coming soon. Another feature I really appreciate is the way equipment can be organized into a structured hierarchy, with detailed data added to each asset like manuals, spare parts lists, installation dates, warranties and more. It's also a big plus for me that there's a full-featured web-based management platform along with a lighter mobile app version for use on the go.
Cons
There are still a few small improvements that could be made but the support team is very responsive and open to feedback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sanjay
Facilities Services, N/A employees
“excellent dashboard insights”
Pros
Excellent and very informative for my team. It is great that dashboard gives a clear overall view.
Cons
It would be better to have graphics added and the color scheme feels too limited since it only offers a single combination. Multiple color options are needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike P.
Not Specified, N/A employees
“QR-based defect reporting win”
Pros
Since we don't have in-house technicians, every issue has to be handled by outside service companies. This portal made that process much simpler for us because we can report a defect just by scanning the QR code. After that, the service provider gets an email and confirms acceptance of the request directly in our system.
Cons
We really haven't run into any problems with the portal. New features are being added regularly and support has been responsive and hassle-free. The only thing I'd like to see improved is more advanced reporting but I've been told that's already part of the development roadmap.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pawel Z.
Not Specified, N/A employees
“helpful inspection assistant”
Pros
Over the past four months my experience has been very user-friendly and I've found the customer service excellent. The IT team handled every issue I had really quickly. The application helps us manage all inspections for the machines we use in production and it has made asset maintenance much more manageable for our team.
Cons
Being able to import data from CSV would be a useful addition. It would also be nice to see more asset-related reporting options included in the future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerremy D.
Not Specified, N/A employees
“Excellent defect reporting”
Pros
For office building management, tenants need a simple way to report defects and I find this software handles that really well.
Cons
It would be useful to have a module for reserving resources. I spoke with the founder about it but unfortunately there are no plans to add it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8