Anonymous
Mid-Market, 500+ employees
“jira-linked time tracking win”
Pros
Working with Timesheets inside Jira has been one of its biggest advantages for me, because logging time feels built into the job rather than a separate admin task. I can record hours directly on the issues I'm already handling which reduces context switching and keeps tracking closely tied to real project progress. The weekly timesheet view is particularly useful to me since it gives a clean overview of hours logged across days and tasks, making it quicker to review entries and correct mistakes. From a management perspective, I find the approval flow clear and helpful for maintaining accountability without extra complexity. Reporting is another strong point especially for understanding team capacity and time distribution across projects. I often use filters and reports to analyze time by user or project which helps with planning and identifying bottlenecks. It has also improved transparency across my team and made conversations with stakeholders around timelines and effort much easier. The interface is not flawless but I find it consistent and once I became familiar with it, it worked efficiently. Performance has also been reliable and even with larger data volumes, reports load in a reasonable time. One added benefit I didn't expect is how useful the data has become for forecasting and billing. Having structured time logs has made both internal reporting and client billing much clearer. Overall, I find it most valuable in teams already working heavily in Jira, where integration and reporting really improve time-tracking discipline and visibility.
Cons
Even though Timesheets is a capable tool, there are still a few areas that could be better. The UI can feel a bit tough especially when someone is new to the system. Tasks like editing older entries, switching between teams, or finding certain reports often take several clicks and the navigation does not always place things where you would naturally expect them. That adds to the learning curve and can slow down both team members and managers when they are reviewing timesheets.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Ignacio C.
Mid-Market, 500+ employees
“Great for time tracking win”
Pros
Having time logging built right into Jira workflows makes this very practical for me day to day. I find there are several ways to add time, whether manual entry, calendar-based logging, or automated suggestions which works well for different habits. The reporting and analytics are also a big plus for me because they provide useful insight into time spent, costs and overall project performance. It's especially helpful for billing, approvals and tracking work across multiple teams or projects. The integration with Jira and other tools adds a lot of value in my experience especially for teams already working in that ecosystem.
Cons
The downside is that Timesheets can feel overpriced, clunky and more complex than necessary if all you need is basic time tracking. Some users also run into bugs, slower performance than expected and reporting that isn't as flexible as it should be. On top of that, the setup can become frustrating to manage as teams get larger.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Michael
Not Specified, N/A employees
“full project visibility”
Pros
Grouping users together gives me a complete picture of the entire project which I find really useful.
Cons
There are still some limitations around which views you're able to configure.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Omer
Not Specified, N/A employees
“real-time jira planning wins”
Pros
Right away, I noticed the direct Jira integration makes a big difference because it pulls in live information automatically. In my experience, this keeps tasks, deadlines and overall progress current without manual effort. It removes the need to copy and paste updates or rely on outdated information. The color-coded bars are also very useful for quickly understanding workload, red shows overload, blue shows available capacity and green indicates balance. This visual setup helps me spot workload issues early before they become problems.
Cons
At times, the interface feels a little heavy or slow especially when loading larger plans or working across multiple users at the same time. There also is not much room to adapt when plans change suddenly, like with urgent requests, last-minute updates, or unexpected tasks. On top of that, the whole process depends heavily on accurate data, so if the Jira issues or estimates are off, the planning results will not be reliable either.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Toan L.
QA, N/A employees
“Easy Jira time logging”
Pros
Being able to log time directly from the Jira issue is very convenient for me and makes the whole process much more efficient.
Cons
One thing that could be improved is the duration field, it would be helpful if it recognized the calendar and automatically filled in a suggested duration.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jorge Mario
Not Specified, N/A employees
“Remote team visibility insights”
Pros
Since we started using it, keeping our developers' downtime under control has become much easier in my experience. I find the reports incredibly valuable because they give the visibility needed to manage our remote team effectively. It has truly changed how we work since we adopted it and we originally got started with the free version.
Cons
Honestly, it already covers everything we need. Up to this point, we haven't come across any flaws.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“Simple employee time tracking”
Pros
Keeping track of the team's time is the biggest advantage for me and I find the system very easy to use. Once users are added, I also find getting it up and running quite simple.
Cons
There are some known bugs and the outages happen fairly often.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Anonymous
Enterprise, 500+ employees
“Detailed client time reporting”
Pros
Across our professional projects, we regularly need to send customers reports showing time spent and I find this tool handles that very well. It provides clear reporting by project or resource and I also value the fine-grained permission settings that help maintain privacy requirements.
Cons
One drawback is that the tool adds an extra panel. Getting its visibility configured correctly for users is not always easy and this panel overlaps with Jira's native time tracking. Because of that, if there is already historical data in existing projects, it can take quite a long time to get the reports working properly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Stephanie C.
Not Specified, N/A employees
“Automatic Jira calendar”
Pros
Using it feels very easy to me since it connects with my calendar and automatically pulls in Jira user stories which means a lot of setup is already done. I can then just start using it directly. I also find that time recording can be done as often as needed, though most people usually submit weekly and get manager approval.
Cons
I really don't have anything to point out here because the whole setup feels well thought out.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
SUJEET S.
Not Specified, N/A employees
“All in one project tracking”
Pros
Having everything project-related in one interface makes attendance tracking much more convenient for me. I find it provides detailed time tracking that helps me manage work hours, tasks and projects in one place. The customization options are useful for adapting it to different workflows. Implementation is fairly easy in my experience and I use it often to track productivity and monitor progress. Integration with other tools is also quite convenient.
Cons
There are times when the activity codes do not function the way they should. It would also be very helpful if mandatory questions were clearly marked as a built-in feature. The initial setup can feel a bit challenging for organizations with larger teams and more complex project structures. Customer support is another area that could definitely be better.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9