Valuekeep

Valuekeep Reviews

Total 30 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

33%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FC
Freddy C.

Not Specified, N/A employees

5.0

“maintenance plans are excellent”

Pros

The maintenance plans are very good in my experience. I do think it would be even better if the issued reports included images of the maintenance work that was completed.

Cons

The mobile app is not very user-friendly and the observations box in the browser makes the work harder. The issue with using schedules when generating reports has still not been resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JSE
Juan Sebastian E.

Not Specified, N/A employees

5.0

“excellent process traceability”

Pros

One of the best things about this product in my experience is the excellent traceability it provides for executed processes. I find it user-friendly and while the integration isn't simple, it offers broad enough coverage to address practically all needs.

Cons

It would be very helpful to include interaction with external vendors, since many of us manage maintenance through other companies and need to keep a clear record of the interventions carried out by third parties.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL
Albert L.

Not Specified, N/A employees

5.0

“Simple web and flexible exports”

Pros

Website is very user-friendly in my experience, with an simple layout that makes it simple to find all the information needed. I also find that it adapts well to the export requirements in our organization which gives it a lot of flexibility.

Cons

It has quite a few issues connecting to the cloud. Statuses do not refresh properly and the cache has to be cleared manually which is not something users are normally used to doing. On the licensing side, there should be two categories, one for managers and another for regular users, because we have assistants we do not register since a full license is not justified for them. If there were a lower-cost tier, that would make much more sense.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CN
Carolina N.

Not Specified, N/A employees

5.0

“user-friendly setup and integration”

Pros

The platform has a very user-friendly environment in both the back-office and mobile versions in my experience. I find it quick to configure, simple to use and it also stands out for its extensibility and integration with other systems.

Cons

A few features are still missing but they're already on the roadmap for future development.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JS
Justino S.

Not Specified, N/A employees

4.0

“Simple asset cost calculation tool”

Pros

I've found that registering on the platform is easy and I find it simple to use. It's also very helpful for tracking and calculating expenses by asset.

Cons

The installation process on iOS is less convenient when compared with Android.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

TT
Tiago T.

Not Specified, N/A employees

5.0

“excellent practical utility”

Pros

It has been extremely useful in my day-to-day operations in my experience and I see it bringing real practical value to the way we work.

Cons

Setting it up with the iOS operating system is not very easy and can be difficult to configure properly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
Jorge

Not Specified, N/A employees

5.0

“Complete maintenance management interface”

Pros

The graphical interface and features are really impressive in my view and I find it covers every area we need.

Cons

Honestly, nothing to complain about. Now that we use maintenance software, I can't imagine going without it anymore.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SL
Sebastian L.

Not Specified, N/A employees

4.0

“Powerful technical asset organizer”

Pros

It comes with very capable built-in tools in my experience and I find that adding extra configurations makes it even more powerful for organizing the work of the technical team. In our case, I've seen it help manage both our own equipment and the units we have sold to our customers.

Cons

Some tools are still in the early stages of development, so there is still plenty of room for improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

VP
Vinit Prakash

Not Specified, N/A employees

4.0

“Practical workflow solution”

Pros

Built with the day-to-day practical needs of maintenance staff in mind, I find it fits well with the kind of situations they regularly deal with.

Cons

Creating a work order asks for too much information which makes the process feel more time-consuming than it should be.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JI
Josep I.

Not Specified, N/A employees

4.0

“Easy maintenance ticket tracking”

Pros

Creating maintenance tickets feels very easy in my experience and I find the asset descriptions clear and useful.

Cons

At the beginning, the program takes a bit of effort to understand and setting up the tree for installations and buildings is somewhat difficult.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AR
Antonio R.

Not Specified, N/A employees

4.0

“Offline mobile technician access”

Pros

A dedicated mobile solution keeps technicians fully mobile in my experience, even when they are offline. I find they have all the information and functionality they need right at hand and the overall usability of the application is very good.

Cons

There are one or two additional features that have been considered for inclusion in the roadmap.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DD
David D.

Not Specified, N/A employees

5.0

“Paperless multi-device maintenance workspace”

Pros

Running maintenance across the company without relying on a single sheet of paper has been a big advantage in my experience. I find it easy to use and very practical thanks to the multi-platform setup. I've also found customer support very good whenever questions come up or a problem needs to be sorted out.

Cons

It can be a little slow at times because it's a cloud-based program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AA
Abdullah A.

Not Specified, N/A employees

4.0

“Customizable mobile maintenance software”

Pros

One of the best parts is that the software feels dynamic in my experience and I find the mobile app adds a lot of value. I also see that the developers listen to customer feedback and keep improving the product which helps it stay relevant and useful. On top of that, I find it offers great customization options, along with powerful filtering and search features.

Cons

The area that still needs more attention is reporting. The developers should add more reports and KPI options so customers can monitor things more easily and make better decisions.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

FA
Frederico A.

Not Specified, N/A employees

5.0

“Simple modern experience”

Pros

It feels simple to use in my experience and I find it has a very appealing design.

Cons

At the moment, I still don't have a clear opinion about any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Joao

Not Specified, N/A employees

5.0

“Fast textile maintenance solution”

Pros

Very user-friendly and fast software in my experience and I find it fits the textile industry really well. Since we put it in place, I've seen it help cut machine downtime and boost the productivity of our teams.

Cons

There are still a few features that could be improved but overall it's a complete software package.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FF
Francisca F.

Not Specified, N/A employees

5.0

“Efficient integration tool”

Pros

The integration was simple and very efficient in my experience. I find the platform user-friendly and quite easy to use. It boosted our efficiency dramatically and I would definitely recommend it.

Cons

Nothing to point out here, we've been very satisfied with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CR
chema R.

Not Specified, N/A employees

4.0

“Affordable evolving CMMS software”

Pros

It's a GMAO/CMMS software that I've found easy to implement, priced very reasonably for the times we're in and backed by customer service that comes close to excellence, something that's honestly hard to find in the software world. I also see that the product keeps evolving based on customers' new needs which gives a real sense of trust and confidence.

Cons

There are still some important features left to develop, although they are already included in the roadmap for the coming years. They need to speed up development, because the next 2 to 3 years will be crucial for companies involved in equipment maintenance.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

P
Paulo

Not Specified, N/A employees

5.0

“Simple configurable maintenance workspace”

Pros

Right from the start, I've found this tool very user-friendly. It's simple to use and configuring it to match our company's needs was easy. It also adapts well without adding unnecessary complexity.

Cons

Don't have anything negative to say about this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Emilio

Not Specified, N/A employees

4.0

“Flexible cloud maintenance tool”

Pros

It feels complete and simple in my experience. I also find being cloud-based a big plus and the price-to-quality ratio is really good.

Cons

The dashboard customization still feels somewhat limited, although I know they're already working on improving it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

C
Carlos

Not Specified, N/A employees

5.0

“Extensible industrial software”

Pros

I've found it very simple and flexible enough to fit virtually any area or industrial sector. It's also highly extensible and I find configuring business processes very easy.

Cons

One area that could be improved is the analysis and traceability of historical data on the mobile side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10