waveware

This feature enables the professional administration of maintenance, repair, and control orders, handling both internal and external service assignments. waveware records crucial details, including warranty and accounting data , supporting rapid creation from malfunction reports. It ensures detailed documentation and comprehensive evaluation of technical services rendered.  

The platform’s real-time notifications instantly inform technical personnel about critical changes to data records, such as new maintenance orders or looming inspection deadlines. Users can utilize the Notification-Center, which employs acoustic and optical signals , allowing staff to navigate directly to the underlying order for prompt action on any client.  

waveware facilitates the central recording and administration of technical personnel master data, contact information, and special qualifications. This feature allows for recording performance rates used in personnel cost calculation and documents all assigned commissions and services rendered, supporting professional resource oversight for maintenance teams.  

The integrated DMS allows maintenance teams to link any technical original document, like inspection images or PDFs, directly to equipment data records via drag and drop. Users can control individual access rights and utilize revision management for compliance. Editors can support adding markings to graphics before attachment as well.

This feature enables the clear graphical planning and management of technical appointments and maintenance orders. Users can dynamically schedule resources by dragging and dropping calendar elements, which automatically updates the database. The combination calendar specifically aids comparing open orders with assigned personnel to optimize dispatching.