Transportation/Trucking/Railroad, 11-50 employees
More than a year
“Too Expensive. We gone.”
Pros
The layout was easy to navigate. Drivers found the prestarts excellent.
Cons
The price was an issue. We run combinations, making it too expensive to use and enter all 150+ assets. We found a cheaper alternative in Australia (MEX). After explaining our situation to Whip Around, they asked higher-ups for a better price, but we had already signed with MEX.
Rating Distribution
Ease of use
10
Value for money
3
Customer Support
5
Functionality
8
Utilities, 51-100 employees
Less than a year
“Great customer support”
Pros
The support team responds quickly and either resolves an issue or helps find a solution.
Cons
Integration with Asset Tiger would be very beneficial for us! Tracking inspections when equipment is checked out is crucial for our reporting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Telecommunications, 500+ employees
Less than 6 months
“Easy App to Use”
Pros
As a new user of this app/program, it seems easy to use since a good portion of it guides you through.
Cons
So far, nothing. I haven't found anything about this app that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mining & Metals, 101-500 employees
More than a year
“Whip it good”
Pros
The ability to report damage immediately.
Cons
Phone signal is spotty, and this only sends with cell service.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Construction, 1-10 employees
More than a year
“Terrible End to a Decent Product”
Pros
Simple to create forms and track assets. Quite customizable.
Cons
Some form limitations, fees doubled over a weekend, and a cumbersome cancellation process. There are now better, cheaper alternatives.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
3
Facilities Services, 11-50 employees
More than a year
“Whip Around for the Custodial Company”
Pros
When we initially set it up, the team at Whip Around assisted us in uploading all our vehicle data and demonstrated how to input past vehicle repairs. They quickly incorporated our existing vehicle inspection checklist. The process was smooth and effortless. Now, Whip Around houses all our repair documents, making it effortless to find warranty repairs.
Cons
The product is simple to use. Our biggest hurdle is getting our team to regularly submit their inspections. I'm exploring the possibility of integrating Whip Around with Microsoft Teams to improve consistency.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
“Money Saver”
Pros
The Whip Around app has become essential for monitoring my fleet of box trucks daily. We require drivers to inspect each vehicle after every shift to ensure no damages go unnoticed. It has also helped keep the cabs cleaner and identify deficiencies immediately. I can't imagine managing my operation without it. Thank you!
Cons
The new requirement of having a minimum of 20 assets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maritime, 1-10 employees
Less than 6 months
“A unique use and amazing results”
Pros
Although Whip Around was created for the trucking industry, we have adapted it for our fleet of towing vessels. The support team has been fantastic and very responsive to any questions I've had.
Cons
It would be incredibly beneficial to set up alerts for my Captains on specific days of the week without having to create an alert for each individual day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Logistics and Supply Chain, 51-100 employees
More than a year
“Whip Around Maintenance Review”
Pros
I like the feature of scheduling maintenance and receiving automatic notifications when a scheduled maintenance is upcoming or overdue.
Cons
With scheduled maintenance, sometimes a truck exceeds the maintenance threshold and remains marked as overdue until the maintenance is completed, but it can't be filled.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Not specified, 51-100 employees
More than a year
“Great product unless you need customer service.”
Pros
Effective in monitoring vehicle maintenance requirements.
Cons
The inability to manage the account subscription online. I had to wait for my account rep to call me, all while the clock was ticking and I wanted to complete the cancellation.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
2
Functionality
10
Transportation/Trucking/Railroad, 51-100 employees
Less than 6 months
“Whiparound App”
Pros
Easy to use and alerts them to any issues they might have with their equipment.
Cons
It's just an extra app to use, which isn't that big of a deal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Business Supplies and Equipment, 11-50 employees
More than a year
“Wilbur Ellis Helm Branch”
Pros
Simple to locate equipment and track upcoming service.
Cons
I preferred the old version because it was easier to use than the new one.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Construction, 51-100 employees
More than a year
“Exactly What We Were Looking for”
Pros
How simple it is to train new users and administrators, and the comprehensive view of equipment defects.
Cons
The only issues I've had, which are specific to me, are wanting to sort teams differently and add more details to assets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, 101-500 employees
More than a year
“Awesome platform that I do recommend”
Pros
We like the simplicity and how helpful our customer service rep [sensitive content hidden] has been.
Cons
I would like to see an inventory management feature added to the work order section.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Supermarkets, 51-100 employees
More than a year
“same day”
Pros
Easy to teach the basics our crew needs, making it fast and simple.
Cons
Our team is resistant to doing any additional work.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 11-50 employees
More than a year
“Great Product”
Pros
I like the simplicity and ease of functionality of the program. Very intuitive!
Cons
I honestly can't find anything I dislike about the product. I wouldn't be using the program if I had any issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 11-50 employees
More than a year
“Fleet”
Pros
It allows us to manage all our assets in an organized manner while still using other functions.
Cons
There's nothing about the software that I really dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Construction, 101-500 employees
More than a year
“Automation helps!”
Pros
Helps monitor hours, mileage, and holds drivers and mechanics accountable with instant alerts for DVIR defects and quick resolution tracking.
Cons
It has to be used as a third-party app with Command Trackit instead of automatically prompting the driver to do the pre-trip or post-trip.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Automotive, 1-10 employees
Less than a year
“WA for WIN”
Pros
Intuitive and excellent customer service to answer any questions.
Cons
I haven't had any major issues with any of the services.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 51-100 employees
More than a year
“Whip Around Benefits Companies With Remote Employees”
Pros
Its ease of use is particularly beneficial for our drivers who don't always have personal computers.
Cons
I can't think of any cons with Whip Around.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10