Whip Around Reviews

Pros

Recording the machine's details and inspection history.

Cons

I use Whip Around multiple times daily. I wonder if the app could be updated to show the location of machines in the defect and inspection history headers. With several pieces of equipment inspected daily, having the job location in the headers would enhance my operations. I could select a job site and assign several pieces of equipment for my techs to repair. I've asked my superiors but received no response. Could you assist with this request? Feel free to contact me to discuss further. Thanks, Walter Hanson, Staker Parson Companies. 801-509-1218.

Pros

Allowing every user to report and access fleet operation information at any time, ensuring it's up-to-date. Customizable service schedules can be set up and maintained.

Cons

Data entry for third-party vendor expenses and parts used in daily repairs is needed. Integration with vendors to reduce data entry, along with department expense calculations and budgeting reports, would be beneficial.

Pros

It should be simple to use, but our team made it overly complicated.

Cons

The app crashes; I type a response that takes ten minutes, and then it gives an error upon submission. Often, I don't bother to redo it.

Pros

Extremely intuitive software/platform for both administrators and drivers.

Cons

I think it could use more features for reporting.

Pros

Enables real-time inspection of any unit in use and informs other users of any issues or malfunctions.

Cons

I have no complaints about the app.

Pros

simple to use and train our drivers.

Cons

Needs the ability to include videos and export inspection data.

Pros

It has an excellent interface that makes the system intuitive.

Cons

I haven't found anything I dislike yet.

Pros

From the beginning, I found Whip Around easy to use. Immediate support is available for any questions, with very helpful customer assistance.

Cons

Since using the program, I haven't encountered any issues.

Pros

Whip Around understands its customers' needs well. When a service or change is necessary, they respond quickly.

Cons

The inventory function still requires improvement.

Pros

Easy access - all our drivers found it simple to understand and use daily.

Cons

Setting up all the assets and details for each vehicle is tedious but necessary.

Pros

The team support is always ready to assist; I can add or remove inspection points as needed.

Cons

I don't have any negatives. I even recommended it to two friends who run warehouses.

Pros

I like that Whip Around lets you customize forms to suit your needs.

Cons

Some FAQs led me to the wrong place, but customer service immediately directed me correctly.

Pros

Easy to adjust necessary items and set up new forms or modify existing ones.

Cons

The location of items seems out of place from what I would expect.

Pros

Simple to use and meets our needs. Friendly and prompt customer service.

Cons

There's nothing to criticize; it works well and meets our needs.

Pros

The most valuable feature for us is the seamless workflow from inspection to completed work orders.

Cons

In my opinion, there are no downsides to the Whip Around system.

Pros

User-friendly, mobile functionality, cost-effective, and good reporting.

Cons

Inventory tracking and the ability to perform detailed equipment checks linked to specific vehicles, keeping the check with the equipment as it moves between vehicles, are very useful.

Pros

Easy to monitor various scheduled maintenance services and inspections.

Cons

Waiting for integration with Omnitracs so truck mileage updates automatically.

Pros

Being an electronic Pre/Post Trip, we now receive defects the same day instead of waiting 2-3 days.

Cons

Drivers or assets can't be assigned to more than one "Team."

Pros

I like the simple format and highly intuitive features of the app. Our drivers prefer it to the old paper inspections we used before Whip Around.

Cons

I have no issues with Whip Around's software.

Pros

It was simple to use but didn't benefit our company.

Cons

After a dispute over our contract, which clearly stated one year, they insisted we signed for two years. Despite forwarding the 12-month contract multiple times, they finally allowed cancellation. However, "someone" added ten assets to our account, none of our admins did. We were promised an investigation and refund, but after a month of silence, they charged us $4378.50. I wouldn't recommend them if you want reliable customer service and honest practices.