Whip Around Reviews

“redesign the dashboard and inspection history headings

Pros

Recording the machine's details and inspection history.

Cons

I use Whip Around multiple times daily. I wonder if the app could be updated to show the location of machines in the defect and inspection history headers. With several pieces of equipment inspected daily, having the job location in the headers would enhance my operations. I could select a job site and assign several pieces of equipment for my techs to repair. I've asked my superiors but received no response. Could you assist with this request? Feel free to contact me to discuss further. Thanks, Walter Hanson, Staker Parson Companies. 801-509-1218.

“Ya... it should buff out

Pros

Allowing every user to report and access fleet operation information at any time, ensuring it's up-to-date. Customizable service schedules can be set up and maintained.

Cons

Data entry for third-party vendor expenses and parts used in daily repairs is needed. Integration with vendors to reduce data entry, along with department expense calculations and budgeting reports, would be beneficial.

“It isn't very friendly for the people in the field, especially when not set up properly.

Pros

It should be simple to use, but our team made it overly complicated.

Cons

The app crashes; I type a response that takes ten minutes, and then it gives an error upon submission. Often, I don't bother to redo it.

“Excellent Software for DVIR

Pros

Extremely intuitive software/platform for both administrators and drivers.

Cons

I think it could use more features for reporting.

“Whip Around Review

Pros

Enables real-time inspection of any unit in use and informs other users of any issues or malfunctions.

Cons

I have no complaints about the app.

“Needs Video

Pros

simple to use and train our drivers.

Cons

Needs the ability to include videos and export inspection data.

“Pullman Disposal Review

Pros

It has an excellent interface that makes the system intuitive.

Cons

I haven't found anything I dislike yet.

“Fleet Management

Pros

From the beginning, I found Whip Around easy to use. Immediate support is available for any questions, with very helpful customer assistance.

Cons

Since using the program, I haven't encountered any issues.

“A must for your fleet.

Pros

Whip Around understands its customers' needs well. When a service or change is necessary, they respond quickly.

Cons

The inventory function still requires improvement.

“A Great Boost to Our Maintenance Program

Pros

Easy access - all our drivers found it simple to understand and use daily.

Cons

Setting up all the assets and details for each vehicle is tedious but necessary.

“make my life at work more easy

Pros

The team support is always ready to assist; I can add or remove inspection points as needed.

Cons

I don't have any negatives. I even recommended it to two friends who run warehouses.

“Help track damages

Pros

I like that Whip Around lets you customize forms to suit your needs.

Cons

Some FAQs led me to the wrong place, but customer service immediately directed me correctly.

“Good Product

Pros

Easy to adjust necessary items and set up new forms or modify existing ones.

Cons

The location of items seems out of place from what I would expect.

“Excellent software

Pros

Simple to use and meets our needs. Friendly and prompt customer service.

Cons

There's nothing to criticize; it works well and meets our needs.

“latx

Pros

The most valuable feature for us is the seamless workflow from inspection to completed work orders.

Cons

In my opinion, there are no downsides to the Whip Around system.

“Happy customer

Pros

User-friendly, mobile functionality, cost-effective, and good reporting.

Cons

Inventory tracking and the ability to perform detailed equipment checks linked to specific vehicles, keeping the check with the equipment as it moves between vehicles, are very useful.

“Great Product for managing preventative maintenance program!

Pros

Easy to monitor various scheduled maintenance services and inspections.

Cons

Waiting for integration with Omnitracs so truck mileage updates automatically.

“Whip Around

Pros

Being an electronic Pre/Post Trip, we now receive defects the same day instead of waiting 2-3 days.

Cons

Drivers or assets can't be assigned to more than one "Team."

“Whiparound works great for our company

Pros

I like the simple format and highly intuitive features of the app. Our drivers prefer it to the old paper inspections we used before Whip Around.

Cons

I have no issues with Whip Around's software.

“Horrible, Horrible Horrible Customer Service

Pros

It was simple to use but didn't benefit our company.

Cons

After a dispute over our contract, which clearly stated one year, they insisted we signed for two years. Despite forwarding the 12-month contract multiple times, they finally allowed cancellation. However, "someone" added ten assets to our account, none of our admins did. We were promised an investigation and refund, but after a month of silence, they charged us $4378.50. I wouldn't recommend them if you want reliable customer service and honest practices.

“Too Expensive. We gone.

Pros

The layout was easy to navigate. Drivers found the prestarts excellent.

Cons

The price was an issue. We run combinations, making it too expensive to use and enter all 150+ assets. We found a cheaper alternative in Australia (MEX). After explaining our situation to Whip Around, they asked higher-ups for a better price, but we had already signed with MEX.

“Great customer support

Pros

The support team responds quickly and either resolves an issue or helps find a solution.

Cons

Integration with Asset Tiger would be very beneficial for us! Tracking inspections when equipment is checked out is crucial for our reporting.

“Easy App to Use

Pros

As a new user of this app/program, it seems easy to use since a good portion of it guides you through.

Cons

So far, nothing. I haven't found anything about this app that I dislike.

“Whip it good

Pros

The ability to report damage immediately.

Cons

Phone signal is spotty, and this only sends with cell service.

“Terrible End to a Decent Product

Pros

Simple to create forms and track assets. Quite customizable.

Cons

Some form limitations, fees doubled over a weekend, and a cumbersome cancellation process. There are now better, cheaper alternatives.

“Whip Around for the Custodial Company

Pros

When we initially set it up, the team at Whip Around assisted us in uploading all our vehicle data and demonstrated how to input past vehicle repairs. They quickly incorporated our existing vehicle inspection checklist. The process was smooth and effortless. Now, Whip Around houses all our repair documents, making it effortless to find warranty repairs.

Cons

The product is simple to use. Our biggest hurdle is getting our team to regularly submit their inspections. I'm exploring the possibility of integrating Whip Around with Microsoft Teams to improve consistency.

“Money Saver

Pros

The Whip Around app has become essential for monitoring my fleet of box trucks daily. We require drivers to inspect each vehicle after every shift to ensure no damages go unnoticed. It has also helped keep the cabs cleaner and identify deficiencies immediately. I can't imagine managing my operation without it. Thank you!

Cons

The new requirement of having a minimum of 20 assets.

“A unique use and amazing results

Pros

Although Whip Around was created for the trucking industry, we have adapted it for our fleet of towing vessels. The support team has been fantastic and very responsive to any questions I've had.

Cons

It would be incredibly beneficial to set up alerts for my Captains on specific days of the week without having to create an alert for each individual day.

“Whip Around Maintenance Review

Pros

I like the feature of scheduling maintenance and receiving automatic notifications when a scheduled maintenance is upcoming or overdue.

Cons

With scheduled maintenance, sometimes a truck exceeds the maintenance threshold and remains marked as overdue until the maintenance is completed, but it can't be filled.

“Great product unless you need customer service.

Pros

Effective in monitoring vehicle maintenance requirements.

Cons

The inability to manage the account subscription online. I had to wait for my account rep to call me, all while the clock was ticking and I wanted to complete the cancellation.

“Whiparound App

Pros

Easy to use and alerts them to any issues they might have with their equipment.

Cons

It's just an extra app to use, which isn't that big of a deal.

“Wilbur Ellis Helm Branch

Pros

Simple to locate equipment and track upcoming service.

Cons

I preferred the old version because it was easier to use than the new one.

“Exactly What We Were Looking for

Pros

How simple it is to train new users and administrators, and the comprehensive view of equipment defects.

Cons

The only issues I've had, which are specific to me, are wanting to sort teams differently and add more details to assets.

“Awesome platform that I do recommend

Pros

We like the simplicity and how helpful our customer service rep [sensitive content hidden] has been.

Cons

I would like to see an inventory management feature added to the work order section.

“same day

Pros

Easy to teach the basics our crew needs, making it fast and simple.

Cons

Our team is resistant to doing any additional work.

“Great Product

Pros

I like the simplicity and ease of functionality of the program. Very intuitive!

Cons

I honestly can't find anything I dislike about the product. I wouldn't be using the program if I had any issues with it.

“Fleet

Pros

It allows us to manage all our assets in an organized manner while still using other functions.

Cons

There's nothing about the software that I really dislike.

“Automation helps!

Pros

Helps monitor hours, mileage, and holds drivers and mechanics accountable with instant alerts for DVIR defects and quick resolution tracking.

Cons

It has to be used as a third-party app with Command Trackit instead of automatically prompting the driver to do the pre-trip or post-trip.

“WA for WIN

Pros

Intuitive and excellent customer service to answer any questions.

Cons

I haven't had any major issues with any of the services.

“Whip Around Benefits Companies With Remote Employees

Pros

Its ease of use is particularly beneficial for our drivers who don't always have personal computers.

Cons

I can't think of any cons with Whip Around.

“Driver Accountability Made Easy

Pros

This software made driver accountability simpler. It provides direct feedback to the shop, reducing truck downtimes and frequency.

Cons

The program meets all my expectations so far.

“Great for fleet and machinery

Pros

The ability to access it on both my PC and mobile devices.

Cons

I haven't found anything I dislike in our current applications.

“Great job

Pros

Easy to track and maintain records.

Cons

Logging in is a bit complicated for some and there are password issues.

“Fantastic Value

Pros

Digital Truck Checks with proof of completion for each step and automatic alerts when a check is not finished.

Cons

More effort is needed in making the system simpler, more automated, and easier to set up.

“Worth every Penny !!!

Pros

The program is quick to navigate. Maintenance tracking is effortless, with real-time results being a significant safety factor for Operators and Drivers.

Cons

After reviewing the provided templates, I couldn't find one for Skid Steer equipment like the Bobcat T series.

“Drivers love it.

Pros

I like being able to print work orders for drivers to give to mechanics, reducing troubleshooting time and saving money.

Cons

I've only been using Whip Around for about three months and I'm still learning the program, with no issues so far.

“User friendly

Pros

I value the ability to upload PDFs, Word documents, or photos and set reminders for both drivers and administrative staff.

Cons

I think there should be more reminder options, especially when managing over 10 vehicles of different makes, models, and mileage.

“Great Asset Management tool!

Pros

Love how simple it is to use and monitor your fleet.

Cons

There's nothing about Whip Around that I dislike.

“the customer service is why ill never leave.

Pros

The fact that customer service has access to assist you with it.

Cons

It would be great if it could work partially offline when mobile data strength is weak or unavailable.

“WhipAround review

Pros

Simple to use and track receipts.

Cons

I have no complaints about the software itself, just with how users utilize it.