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Whip Around Reviews
54 Review(s)
softwareOverall Rating
4.6
54 Review(s)
Rating Distribution
5
(41)
4
(8)
3
(2)
2
(1)
1
(2)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
54 Review(s)
Rating Distribution
5
(41)
4
(8)
3
(2)
2
(1)
1
(2)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
redesign the dashboard and inspection history headings
redesign the dashboard and inspection history headings
Pros
Recording the machine's details and inspection history.
Cons
I use Whip Around multiple times daily. I wonder if the app could be updated to show the location of machines in the defect and inspection history headers. With several pieces of equipment inspected daily, having the job location in the headers would enhance my operations. I could select a job site and assign several pieces of equipment for my techs to repair. I've asked my superiors but received no response. Could you assist with this request? Feel free to contact me to discuss further. Thanks, Walter Hanson, Staker Parson Companies. 801-509-1218.
Ease of use
4
Value for money
6
Customer Support
6
Functionality
6
Walter
Construction, 500+ employees
More than a year
June 2024
Ya... it should buff out
Ya... it should buff out
Pros
Allowing every user to report and access fleet operation information at any time, ensuring it's up-to-date. Customizable service schedules can be set up and maintained.
Cons
Data entry for third-party vendor expenses and parts used in daily repairs is needed. Integration with vendors to reduce data entry, along with department expense calculations and budgeting reports, would be beneficial.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Ronald
Construction, 51-100 employees
More than a year
April 2024
It isn't very friendly for the people in the field, especially when not set up properly.
It isn't very friendly for the people in the field, especially when not set up properly.
Pros
It should be simple to use, but our team made it overly complicated.
Cons
The app crashes; I type a response that takes ten minutes, and then it gives an error upon submission. Often, I don't bother to redo it.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
4
Eamonn
Transportation/Trucking/Railroad, 500+ employees
Less than 6 months
April 2024
Excellent Software for DVIR
Excellent Software for DVIR
Pros
Extremely intuitive software/platform for both administrators and drivers.
Cons
I think it could use more features for reporting.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paulo
Logistics and Supply Chain, 51-100 employees
Less than 6 months
March 2024
Whip Around Review
Whip Around Review
Pros
Enables real-time inspection of any unit in use and informs other users of any issues or malfunctions.
Cons
I have no complaints about the app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Christopher
Construction, 51-100 employees
More than a year
March 2024
Needs Video
Needs Video
Pros
simple to use and train our drivers.
Cons
Needs the ability to include videos and export inspection data.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
6
Terry
Package/Freight Delivery, 51-100 employees
More than a year
March 2024
Pullman Disposal Review
Pullman Disposal Review
Pros
It has an excellent interface that makes the system intuitive.
Cons
I haven't found anything I dislike yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Darrell
Consumer Services, 11-50 employees
Less than 6 months
March 2024
Fleet Management
Fleet Management
Pros
From the beginning, I found Whip Around easy to use. Immediate support is available for any questions, with very helpful customer assistance.
Cons
Since using the program, I haven't encountered any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kristina
Construction, 51-100 employees
Less than 6 months
February 2024
A must for your fleet.
A must for your fleet.
Pros
Whip Around understands its customers' needs well. When a service or change is necessary, they respond quickly.
Cons
The inventory function still requires improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clayton
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
February 2024
A Great Boost to Our Maintenance Program
A Great Boost to Our Maintenance Program
Pros
Easy access - all our drivers found it simple to understand and use daily.
Cons
Setting up all the assets and details for each vehicle is tedious but necessary.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Brock
Construction, 51-100 employees
Less than a year
January 2024
make my life at work more easy
make my life at work more easy
Pros
The team support is always ready to assist; I can add or remove inspection points as needed.
Cons
I don't have any negatives. I even recommended it to two friends who run warehouses.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ALFONSO
Apparel & Fashion, 51-100 employees
More than a year
December 2023
Help track damages
Help track damages
Pros
I like that Whip Around lets you customize forms to suit your needs.
Cons
Some FAQs led me to the wrong place, but customer service immediately directed me correctly.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Nicole
Transportation/Trucking/Railroad, 51-100 employees
Less than 6 months
November 2023
Good Product
Good Product
Pros
Easy to adjust necessary items and set up new forms or modify existing ones.
Cons
The location of items seems out of place from what I would expect.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Justin
Hospitality, 1-10 employees
Less than 6 months
November 2023
Excellent software
Excellent software
Pros
Simple to use and meets our needs. Friendly and prompt customer service.
Cons
There's nothing to criticize; it works well and meets our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
James
Transportation/Trucking/Railroad, 500+ employees
More than a year
November 2023
latx
latx
Pros
The most valuable feature for us is the seamless workflow from inspection to completed work orders.
Cons
In my opinion, there are no downsides to the Whip Around system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gary
Oil & Energy, 51-100 employees
More than a year
October 2023
Happy customer
Happy customer
Pros
User-friendly, mobile functionality, cost-effective, and good reporting.
Cons
Inventory tracking and the ability to perform detailed equipment checks linked to specific vehicles, keeping the check with the equipment as it moves between vehicles, are very useful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Travis
Public Safety, 51-100 employees
More than a year
October 2023
Great Product for managing preventative maintenance program!
Great Product for managing preventative maintenance program!
Pros
Easy to monitor various scheduled maintenance services and inspections.
Cons
Waiting for integration with Omnitracs so truck mileage updates automatically.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lance
Transportation/Trucking/Railroad, 51-100 employees
More than a year
October 2023
Whip Around
Whip Around
Pros
Being an electronic Pre/Post Trip, we now receive defects the same day instead of waiting 2-3 days.
Cons
Drivers or assets can't be assigned to more than one "Team."
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Connor
Construction, 101-500 employees
Less than 6 months
October 2023
Whiparound works great for our company
Whiparound works great for our company
Pros
I like the simple format and highly intuitive features of the app. Our drivers prefer it to the old paper inspections we used before Whip Around.
Cons
I have no issues with Whip Around's software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeffrey
Transportation/Trucking/Railroad, 11-50 employees
More than a year
October 2023
Horrible, Horrible Horrible Customer Service
Horrible, Horrible Horrible Customer Service
Pros
It was simple to use but didn't benefit our company.
Cons
After a dispute over our contract, which clearly stated one year, they insisted we signed for two years. Despite forwarding the 12-month contract multiple times, they finally allowed cancellation. However, "someone" added ten assets to our account, none of our admins did. We were promised an investigation and refund, but after a month of silence, they charged us $4378.50. I wouldn't recommend them if you want reliable customer service and honest practices.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
3
Jordan
Environmental Services, 11-50 employees
Less than a year
September 2023
Too Expensive. We gone.
Too Expensive. We gone.
Pros
The layout was easy to navigate. Drivers found the prestarts excellent.
Cons
The price was an issue. We run combinations, making it too expensive to use and enter all 150+ assets. We found a cheaper alternative in Australia (MEX). After explaining our situation to Whip Around, they asked higher-ups for a better price, but we had already signed with MEX.
Ease of use
10
Value for money
3
Customer Support
5
Functionality
8
Cary
Transportation/Trucking/Railroad, 11-50 employees
More than a year
September 2023
Great customer support
Great customer support
Pros
The support team responds quickly and either resolves an issue or helps find a solution.
Cons
Integration with Asset Tiger would be very beneficial for us! Tracking inspections when equipment is checked out is crucial for our reporting.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
James
Utilities, 51-100 employees
Less than a year
September 2023
Easy App to Use
Easy App to Use
Pros
As a new user of this app/program, it seems easy to use since a good portion of it guides you through.
Cons
So far, nothing. I haven't found anything about this app that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ira
Telecommunications, 500+ employees
Less than 6 months
September 2023
Whip it good
Whip it good
Pros
The ability to report damage immediately.
Cons
Phone signal is spotty, and this only sends with cell service.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Michael
Mining & Metals, 101-500 employees
More than a year
August 2023
Terrible End to a Decent Product
Terrible End to a Decent Product
Pros
Simple to create forms and track assets. Quite customizable.
Cons
Some form limitations, fees doubled over a weekend, and a cumbersome cancellation process. There are now better, cheaper alternatives.
Ease of use
3
Value for money
2
Customer Support
2
Functionality
3
Luke
Construction, 1-10 employees
More than a year
August 2023
Whip Around for the Custodial Company
Whip Around for the Custodial Company
Pros
When we initially set it up, the team at Whip Around assisted us in uploading all our vehicle data and demonstrated how to input past vehicle repairs. They quickly incorporated our existing vehicle inspection checklist. The process was smooth and effortless. Now, Whip Around houses all our repair documents, making it effortless to find warranty repairs.
Cons
The product is simple to use. Our biggest hurdle is getting our team to regularly submit their inspections. I'm exploring the possibility of integrating Whip Around with Microsoft Teams to improve consistency.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lee
Facilities Services, 11-50 employees
More than a year
July 2023
Money Saver
Money Saver
Pros
The Whip Around app has become essential for monitoring my fleet of box trucks daily. We require drivers to inspect each vehicle after every shift to ensure no damages go unnoticed. It has also helped keep the cabs cleaner and identify deficiencies immediately. I can't imagine managing my operation without it. Thank you!
Cons
The new requirement of having a minimum of 20 assets.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joe
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
June 2023
A unique use and amazing results
A unique use and amazing results
Pros
Although Whip Around was created for the trucking industry, we have adapted it for our fleet of towing vessels. The support team has been fantastic and very responsive to any questions I've had.
Cons
It would be incredibly beneficial to set up alerts for my Captains on specific days of the week without having to create an alert for each individual day.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandon
Maritime, 1-10 employees
Less than 6 months
June 2023
Whip Around Maintenance Review
Whip Around Maintenance Review
Pros
I like the feature of scheduling maintenance and receiving automatic notifications when a scheduled maintenance is upcoming or overdue.
Cons
With scheduled maintenance, sometimes a truck exceeds the maintenance threshold and remains marked as overdue until the maintenance is completed, but it can't be filled.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Dakota
Logistics and Supply Chain, 51-100 employees
More than a year
May 2023
Great product unless you need customer service.
Great product unless you need customer service.
Pros
Effective in monitoring vehicle maintenance requirements.
Cons
The inability to manage the account subscription online. I had to wait for my account rep to call me, all while the clock was ticking and I wanted to complete the cancellation.
Ease of use
8
Value for money
4
Customer Support
2
Functionality
10
Anonymous
Not specified, 51-100 employees
More than a year
May 2023
Whiparound App
Whiparound App
Pros
Easy to use and alerts them to any issues they might have with their equipment.
Cons
It's just an extra app to use, which isn't that big of a deal.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charles
Transportation/Trucking/Railroad, 51-100 employees
Less than 6 months
April 2023
Wilbur Ellis Helm Branch
Wilbur Ellis Helm Branch
Pros
Simple to locate equipment and track upcoming service.
Cons
I preferred the old version because it was easier to use than the new one.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Gonzalo
Business Supplies and Equipment, 11-50 employees
More than a year
March 2023
Exactly What We Were Looking for
Exactly What We Were Looking for
Pros
How simple it is to train new users and administrators, and the comprehensive view of equipment defects.
Cons
The only issues I've had, which are specific to me, are wanting to sort teams differently and add more details to assets.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Justin
Construction, 51-100 employees
More than a year
March 2023
Awesome platform that I do recommend
Awesome platform that I do recommend
Pros
We like the simplicity and how helpful our customer service rep [sensitive content hidden] has been.
Cons
I would like to see an inventory management feature added to the work order section.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dane
Construction, 101-500 employees
More than a year
March 2023
same day
same day
Pros
Easy to teach the basics our crew needs, making it fast and simple.
Cons
Our team is resistant to doing any additional work.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Steven
Supermarkets, 51-100 employees
More than a year
March 2023
Great Product
Great Product
Pros
I like the simplicity and ease of functionality of the program. Very intuitive!
Cons
I honestly can't find anything I dislike about the product. I wouldn't be using the program if I had any issues with it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joshua
Transportation/Trucking/Railroad, 11-50 employees
More than a year
March 2023
Fleet
Fleet
Pros
It allows us to manage all our assets in an organized manner while still using other functions.
Cons
There's nothing about the software that I really dislike.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Gisselle
Non-Profit Organization Management, 11-50 employees
More than a year
March 2023
Automation helps!
Automation helps!
Pros
Helps monitor hours, mileage, and holds drivers and mechanics accountable with instant alerts for DVIR defects and quick resolution tracking.
Cons
It has to be used as a third-party app with Command Trackit instead of automatically prompting the driver to do the pre-trip or post-trip.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Bobby
Construction, 101-500 employees
More than a year
March 2023
WA for WIN
WA for WIN
Pros
Intuitive and excellent customer service to answer any questions.
Cons
I haven't had any major issues with any of the services.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Automotive, 1-10 employees
Less than a year
February 2023
Whip Around Benefits Companies With Remote Employees
Whip Around Benefits Companies With Remote Employees
Pros
Its ease of use is particularly beneficial for our drivers who don't always have personal computers.
Cons
I can't think of any cons with Whip Around.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Debbie
Transportation/Trucking/Railroad, 51-100 employees
More than a year
February 2023
Driver Accountability Made Easy
Driver Accountability Made Easy
Pros
This software made driver accountability simpler. It provides direct feedback to the shop, reducing truck downtimes and frequency.
Cons
The program meets all my expectations so far.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Carmelo
Transportation/Trucking/Railroad, 51-100 employees
More than a year
February 2023
Great for fleet and machinery
Great for fleet and machinery
Pros
The ability to access it on both my PC and mobile devices.
Cons
I haven't found anything I dislike in our current applications.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Maritime, 51-100 employees
More than a year
February 2023
Great job
Great job
Pros
Easy to track and maintain records.
Cons
Logging in is a bit complicated for some and there are password issues.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
10
Marcus
Transportation/Trucking/Railroad, 51-100 employees
More than a year
February 2023
Fantastic Value
Fantastic Value
Pros
Digital Truck Checks with proof of completion for each step and automatic alerts when a check is not finished.
Cons
More effort is needed in making the system simpler, more automated, and easier to set up.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Transportation/Trucking/Railroad, 11-50 employees
More than a year
January 2023
Worth every Penny !!!
Worth every Penny !!!
Pros
The program is quick to navigate. Maintenance tracking is effortless, with real-time results being a significant safety factor for Operators and Drivers.
Cons
After reviewing the provided templates, I couldn't find one for Skid Steer equipment like the Bobcat T series.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Allen
Construction, 51-100 employees
Less than 6 months
January 2023
Drivers love it.
Drivers love it.
Pros
I like being able to print work orders for drivers to give to mechanics, reducing troubleshooting time and saving money.
Cons
I've only been using Whip Around for about three months and I'm still learning the program, with no issues so far.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Danny
Building Materials, 51-100 employees
Less than 6 months
January 2023
User friendly
User friendly
Pros
I value the ability to upload PDFs, Word documents, or photos and set reminders for both drivers and administrative staff.
Cons
I think there should be more reminder options, especially when managing over 10 vehicles of different makes, models, and mileage.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Michelle
Telecommunications, 11-50 employees
Less than a year
January 2023
Great Asset Management tool!
Great Asset Management tool!
Pros
Love how simple it is to use and monitor your fleet.
Cons
There's nothing about Whip Around that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony
Automotive, 51-100 employees
Less than a year
January 2023
the customer service is why ill never leave.
the customer service is why ill never leave.
Pros
The fact that customer service has access to assist you with it.
Cons
It would be great if it could work partially offline when mobile data strength is weak or unavailable.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Dustin
Transportation/Trucking/Railroad, 1-10 employees
Less than a year
January 2023
WhipAround review
WhipAround review
Pros
Simple to use and track receipts.
Cons
I have no complaints about the software itself, just with how users utilize it.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mallory
Architecture & Planning, 51-100 employees
More than a year
January 2023
Filters
Sort by:
redesign the dashboard and inspection history headings
redesign the dashboard and inspection history headings
Pros
Recording the machine's details and inspection history.
Cons
I use Whip Around multiple times daily. I wonder if the app could be updated to show the location of machines in the defect and inspection history headers. With several pieces of equipment inspected daily, having the job location in the headers would enhance my operations. I could select a job site and assign several pieces of equipment for my techs to repair. I've asked my superiors but received no response. Could you assist with this request? Feel free to contact me to discuss further. Thanks, Walter Hanson, Staker Parson Companies. 801-509-1218.
Ease of use
4
Value for money
6
Customer Support
6
Functionality
6
Walter
Construction, 500+ employees
More than a year
June 2024
Ya... it should buff out
Ya... it should buff out
Pros
Allowing every user to report and access fleet operation information at any time, ensuring it's up-to-date. Customizable service schedules can be set up and maintained.
Cons
Data entry for third-party vendor expenses and parts used in daily repairs is needed. Integration with vendors to reduce data entry, along with department expense calculations and budgeting reports, would be beneficial.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Ronald
Construction, 51-100 employees
More than a year
April 2024
It isn't very friendly for the people in the field, especially when not set up properly.
It isn't very friendly for the people in the field, especially when not set up properly.
Pros
It should be simple to use, but our team made it overly complicated.
Cons
The app crashes; I type a response that takes ten minutes, and then it gives an error upon submission. Often, I don't bother to redo it.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
4
Eamonn
Transportation/Trucking/Railroad, 500+ employees
Less than 6 months
April 2024
Excellent Software for DVIR
Excellent Software for DVIR
Pros
Extremely intuitive software/platform for both administrators and drivers.
Cons
I think it could use more features for reporting.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paulo
Logistics and Supply Chain, 51-100 employees
Less than 6 months
March 2024
Whip Around Review
Whip Around Review
Pros
Enables real-time inspection of any unit in use and informs other users of any issues or malfunctions.
Cons
I have no complaints about the app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Christopher
Construction, 51-100 employees
More than a year
March 2024
Needs Video
Needs Video
Pros
simple to use and train our drivers.
Cons
Needs the ability to include videos and export inspection data.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
6
Terry
Package/Freight Delivery, 51-100 employees
More than a year
March 2024
Pullman Disposal Review
Pullman Disposal Review
Pros
It has an excellent interface that makes the system intuitive.
Cons
I haven't found anything I dislike yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Darrell
Consumer Services, 11-50 employees
Less than 6 months
March 2024
Fleet Management
Fleet Management
Pros
From the beginning, I found Whip Around easy to use. Immediate support is available for any questions, with very helpful customer assistance.
Cons
Since using the program, I haven't encountered any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kristina
Construction, 51-100 employees
Less than 6 months
February 2024
A must for your fleet.
A must for your fleet.
Pros
Whip Around understands its customers' needs well. When a service or change is necessary, they respond quickly.
Cons
The inventory function still requires improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clayton
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
February 2024
A Great Boost to Our Maintenance Program
A Great Boost to Our Maintenance Program
Pros
Easy access - all our drivers found it simple to understand and use daily.
Cons
Setting up all the assets and details for each vehicle is tedious but necessary.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Brock
Construction, 51-100 employees
Less than a year
January 2024
make my life at work more easy
make my life at work more easy
Pros
The team support is always ready to assist; I can add or remove inspection points as needed.
Cons
I don't have any negatives. I even recommended it to two friends who run warehouses.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ALFONSO
Apparel & Fashion, 51-100 employees
More than a year
December 2023
Help track damages
Help track damages
Pros
I like that Whip Around lets you customize forms to suit your needs.
Cons
Some FAQs led me to the wrong place, but customer service immediately directed me correctly.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Nicole
Transportation/Trucking/Railroad, 51-100 employees
Less than 6 months
November 2023
Good Product
Good Product
Pros
Easy to adjust necessary items and set up new forms or modify existing ones.
Cons
The location of items seems out of place from what I would expect.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Justin
Hospitality, 1-10 employees
Less than 6 months
November 2023
Excellent software
Excellent software
Pros
Simple to use and meets our needs. Friendly and prompt customer service.
Cons
There's nothing to criticize; it works well and meets our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
James
Transportation/Trucking/Railroad, 500+ employees
More than a year
November 2023
latx
latx
Pros
The most valuable feature for us is the seamless workflow from inspection to completed work orders.
Cons
In my opinion, there are no downsides to the Whip Around system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gary
Oil & Energy, 51-100 employees
More than a year
October 2023
Happy customer
Happy customer
Pros
User-friendly, mobile functionality, cost-effective, and good reporting.
Cons
Inventory tracking and the ability to perform detailed equipment checks linked to specific vehicles, keeping the check with the equipment as it moves between vehicles, are very useful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Travis
Public Safety, 51-100 employees
More than a year
October 2023
Great Product for managing preventative maintenance program!
Great Product for managing preventative maintenance program!
Pros
Easy to monitor various scheduled maintenance services and inspections.
Cons
Waiting for integration with Omnitracs so truck mileage updates automatically.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lance
Transportation/Trucking/Railroad, 51-100 employees
More than a year
October 2023
Whip Around
Whip Around
Pros
Being an electronic Pre/Post Trip, we now receive defects the same day instead of waiting 2-3 days.
Cons
Drivers or assets can't be assigned to more than one "Team."
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Connor
Construction, 101-500 employees
Less than 6 months
October 2023
Whiparound works great for our company
Whiparound works great for our company
Pros
I like the simple format and highly intuitive features of the app. Our drivers prefer it to the old paper inspections we used before Whip Around.
Cons
I have no issues with Whip Around's software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeffrey
Transportation/Trucking/Railroad, 11-50 employees
More than a year
October 2023
Horrible, Horrible Horrible Customer Service
Horrible, Horrible Horrible Customer Service
Pros
It was simple to use but didn't benefit our company.
Cons
After a dispute over our contract, which clearly stated one year, they insisted we signed for two years. Despite forwarding the 12-month contract multiple times, they finally allowed cancellation. However, "someone" added ten assets to our account, none of our admins did. We were promised an investigation and refund, but after a month of silence, they charged us $4378.50. I wouldn't recommend them if you want reliable customer service and honest practices.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
3
Jordan
Environmental Services, 11-50 employees
Less than a year
September 2023
Too Expensive. We gone.
Too Expensive. We gone.
Pros
The layout was easy to navigate. Drivers found the prestarts excellent.
Cons
The price was an issue. We run combinations, making it too expensive to use and enter all 150+ assets. We found a cheaper alternative in Australia (MEX). After explaining our situation to Whip Around, they asked higher-ups for a better price, but we had already signed with MEX.
Ease of use
10
Value for money
3
Customer Support
5
Functionality
8
Cary
Transportation/Trucking/Railroad, 11-50 employees
More than a year
September 2023
Great customer support
Great customer support
Pros
The support team responds quickly and either resolves an issue or helps find a solution.
Cons
Integration with Asset Tiger would be very beneficial for us! Tracking inspections when equipment is checked out is crucial for our reporting.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
James
Utilities, 51-100 employees
Less than a year
September 2023
Easy App to Use
Easy App to Use
Pros
As a new user of this app/program, it seems easy to use since a good portion of it guides you through.
Cons
So far, nothing. I haven't found anything about this app that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ira
Telecommunications, 500+ employees
Less than 6 months
September 2023
Whip it good
Whip it good
Pros
The ability to report damage immediately.
Cons
Phone signal is spotty, and this only sends with cell service.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Michael
Mining & Metals, 101-500 employees
More than a year
August 2023
Terrible End to a Decent Product
Terrible End to a Decent Product
Pros
Simple to create forms and track assets. Quite customizable.
Cons
Some form limitations, fees doubled over a weekend, and a cumbersome cancellation process. There are now better, cheaper alternatives.
Ease of use
3
Value for money
2
Customer Support
2
Functionality
3
Luke
Construction, 1-10 employees
More than a year
August 2023
Whip Around for the Custodial Company
Whip Around for the Custodial Company
Pros
When we initially set it up, the team at Whip Around assisted us in uploading all our vehicle data and demonstrated how to input past vehicle repairs. They quickly incorporated our existing vehicle inspection checklist. The process was smooth and effortless. Now, Whip Around houses all our repair documents, making it effortless to find warranty repairs.
Cons
The product is simple to use. Our biggest hurdle is getting our team to regularly submit their inspections. I'm exploring the possibility of integrating Whip Around with Microsoft Teams to improve consistency.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lee
Facilities Services, 11-50 employees
More than a year
July 2023
Money Saver
Money Saver
Pros
The Whip Around app has become essential for monitoring my fleet of box trucks daily. We require drivers to inspect each vehicle after every shift to ensure no damages go unnoticed. It has also helped keep the cabs cleaner and identify deficiencies immediately. I can't imagine managing my operation without it. Thank you!
Cons
The new requirement of having a minimum of 20 assets.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joe
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
June 2023
A unique use and amazing results
A unique use and amazing results
Pros
Although Whip Around was created for the trucking industry, we have adapted it for our fleet of towing vessels. The support team has been fantastic and very responsive to any questions I've had.
Cons
It would be incredibly beneficial to set up alerts for my Captains on specific days of the week without having to create an alert for each individual day.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandon
Maritime, 1-10 employees
Less than 6 months
June 2023
Whip Around Maintenance Review
Whip Around Maintenance Review
Pros
I like the feature of scheduling maintenance and receiving automatic notifications when a scheduled maintenance is upcoming or overdue.
Cons
With scheduled maintenance, sometimes a truck exceeds the maintenance threshold and remains marked as overdue until the maintenance is completed, but it can't be filled.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Dakota
Logistics and Supply Chain, 51-100 employees
More than a year
May 2023
Great product unless you need customer service.
Great product unless you need customer service.
Pros
Effective in monitoring vehicle maintenance requirements.
Cons
The inability to manage the account subscription online. I had to wait for my account rep to call me, all while the clock was ticking and I wanted to complete the cancellation.
Ease of use
8
Value for money
4
Customer Support
2
Functionality
10
Anonymous
Not specified, 51-100 employees
More than a year
May 2023
Whiparound App
Whiparound App
Pros
Easy to use and alerts them to any issues they might have with their equipment.
Cons
It's just an extra app to use, which isn't that big of a deal.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charles
Transportation/Trucking/Railroad, 51-100 employees
Less than 6 months
April 2023
Wilbur Ellis Helm Branch
Wilbur Ellis Helm Branch
Pros
Simple to locate equipment and track upcoming service.
Cons
I preferred the old version because it was easier to use than the new one.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Gonzalo
Business Supplies and Equipment, 11-50 employees
More than a year
March 2023
Exactly What We Were Looking for
Exactly What We Were Looking for
Pros
How simple it is to train new users and administrators, and the comprehensive view of equipment defects.
Cons
The only issues I've had, which are specific to me, are wanting to sort teams differently and add more details to assets.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Justin
Construction, 51-100 employees
More than a year
March 2023
Awesome platform that I do recommend
Awesome platform that I do recommend
Pros
We like the simplicity and how helpful our customer service rep [sensitive content hidden] has been.
Cons
I would like to see an inventory management feature added to the work order section.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dane
Construction, 101-500 employees
More than a year
March 2023
same day
same day
Pros
Easy to teach the basics our crew needs, making it fast and simple.
Cons
Our team is resistant to doing any additional work.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Steven
Supermarkets, 51-100 employees
More than a year
March 2023
Great Product
Great Product
Pros
I like the simplicity and ease of functionality of the program. Very intuitive!
Cons
I honestly can't find anything I dislike about the product. I wouldn't be using the program if I had any issues with it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joshua
Transportation/Trucking/Railroad, 11-50 employees
More than a year
March 2023
Fleet
Fleet
Pros
It allows us to manage all our assets in an organized manner while still using other functions.
Cons
There's nothing about the software that I really dislike.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Gisselle
Non-Profit Organization Management, 11-50 employees
More than a year
March 2023
Automation helps!
Automation helps!
Pros
Helps monitor hours, mileage, and holds drivers and mechanics accountable with instant alerts for DVIR defects and quick resolution tracking.
Cons
It has to be used as a third-party app with Command Trackit instead of automatically prompting the driver to do the pre-trip or post-trip.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Bobby
Construction, 101-500 employees
More than a year
March 2023
WA for WIN
WA for WIN
Pros
Intuitive and excellent customer service to answer any questions.
Cons
I haven't had any major issues with any of the services.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Automotive, 1-10 employees
Less than a year
February 2023
Whip Around Benefits Companies With Remote Employees
Whip Around Benefits Companies With Remote Employees
Pros
Its ease of use is particularly beneficial for our drivers who don't always have personal computers.
Cons
I can't think of any cons with Whip Around.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Debbie
Transportation/Trucking/Railroad, 51-100 employees
More than a year
February 2023
Driver Accountability Made Easy
Driver Accountability Made Easy
Pros
This software made driver accountability simpler. It provides direct feedback to the shop, reducing truck downtimes and frequency.
Cons
The program meets all my expectations so far.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Carmelo
Transportation/Trucking/Railroad, 51-100 employees
More than a year
February 2023
Great for fleet and machinery
Great for fleet and machinery
Pros
The ability to access it on both my PC and mobile devices.
Cons
I haven't found anything I dislike in our current applications.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Maritime, 51-100 employees
More than a year
February 2023
Great job
Great job
Pros
Easy to track and maintain records.
Cons
Logging in is a bit complicated for some and there are password issues.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
10
Marcus
Transportation/Trucking/Railroad, 51-100 employees
More than a year
February 2023
Fantastic Value
Fantastic Value
Pros
Digital Truck Checks with proof of completion for each step and automatic alerts when a check is not finished.
Cons
More effort is needed in making the system simpler, more automated, and easier to set up.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Transportation/Trucking/Railroad, 11-50 employees
More than a year
January 2023
Worth every Penny !!!
Worth every Penny !!!
Pros
The program is quick to navigate. Maintenance tracking is effortless, with real-time results being a significant safety factor for Operators and Drivers.
Cons
After reviewing the provided templates, I couldn't find one for Skid Steer equipment like the Bobcat T series.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Allen
Construction, 51-100 employees
Less than 6 months
January 2023
Drivers love it.
Drivers love it.
Pros
I like being able to print work orders for drivers to give to mechanics, reducing troubleshooting time and saving money.
Cons
I've only been using Whip Around for about three months and I'm still learning the program, with no issues so far.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Danny
Building Materials, 51-100 employees
Less than 6 months
January 2023
User friendly
User friendly
Pros
I value the ability to upload PDFs, Word documents, or photos and set reminders for both drivers and administrative staff.
Cons
I think there should be more reminder options, especially when managing over 10 vehicles of different makes, models, and mileage.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Michelle
Telecommunications, 11-50 employees
Less than a year
January 2023
Great Asset Management tool!
Great Asset Management tool!
Pros
Love how simple it is to use and monitor your fleet.
Cons
There's nothing about Whip Around that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony
Automotive, 51-100 employees
Less than a year
January 2023
the customer service is why ill never leave.
the customer service is why ill never leave.
Pros
The fact that customer service has access to assist you with it.
Cons
It would be great if it could work partially offline when mobile data strength is weak or unavailable.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Dustin
Transportation/Trucking/Railroad, 1-10 employees
Less than a year
January 2023
WhipAround review
WhipAround review
Pros
Simple to use and track receipts.
Cons
I have no complaints about the software itself, just with how users utilize it.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mallory
Architecture & Planning, 51-100 employees
More than a year
January 2023