11Sight Reviews

“PERFECT TOOL

Pros

The connection speed is simply remarkable, it's consistently the fastest I've ever experienced. This makes it an absolutely indispensable tool for maintaining seamless, real-time communication with our clients, ensuring we're always responsive and connected.

Cons

Can't think of any issues right now. From what I've seen, everything seems to be working great.

“easy setup

Pros

It's easy to set up and works perfectly for any business, whether you use browsers or specific applications.

Cons

It doesn't integrate with Salesforce or Microsoft Dynamics.

“Simple and easy to use

Pros

Its really simple to use and you don't need to download anything to get started.

Cons

I dont like that it requires a really strong internet connection to work properly.

“Easy to implement

Pros

11Sight was easy to implement and has been very useful for communicating with our members and people interested in joining.

Cons

No complaints from our side, we're happy with the solution.

“really powerful features

Pros

The integration with HubSpot is smooth. It's a powerful and secure solution that never crashes. I also love that it's 100% secure since it doesn't route calls through big tech servers. The switchboard features like call hold, merging, and private video chats during larger meetings, are fantastic and something you don't get with Zoom or Google Meet.

Cons

It has strong potential in real estate for leasing and sales but the industry is still stuck in its old "phone call and appointment" ways. It would also help if we could customize the look of the buttons and interface to match our brand.

“Speeds up sales

Pros

Being able to talk instantly with qualified prospects is a game changer for our sales pipeline and helps us hit our revenue goals.

Cons

There's nothing I dislike about the product in its current state.

“Instant customer connection

Pros

Having inbound calling right from our website's homepage lets potential customers reach us immediately.

Cons

At the moment, there's nothing we don't like about the 11Sight solution.

“helps speeds sales

Pros

It's a really great software that lets customers get in touch instantly which seriously speeds up our sales process.

Cons

There's a bit of a learning curve but it's worth it once you get the hang of it.

“Effortless customer connection

Pros

Since customers can just click a link to start a chat or video call, it makes it incredibly easy to resolve issues before and during orders.

Cons

It was easy to set up. I don't have any negatives. I've seen people complain about static in meeting rooms but it's never been a problem for us.

“Easy for guests, clunky for admin

Pros

It's very easy for the person joining the call. They don't need any special software, just a webcam and microphone. The screen sharing feature works well too.

Cons

The admin interface feels a bit clunky. It would be nice if 11Sight could clean it up and make it more intuitive.

“stable but accessibility needs work

Pros

This is an excellent tool, stable, secure and easy to use for staying connected with my clients.

Cons

Although it works well, it could be easier to access and install on the web.

“Easy integration

Pros

I love how easily I could add this tool to my websites and email signature. It makes it simple for visitors and customers to reach me.

Cons

Umm the user interface isn't the simplest. You have to get past a learning curve to understand the product's full potential.

“versatile communication line

Pros

It works like an extra phone line for my clients. I can choose whether to take a voice call or switch to video.

Cons

The online waiting room where clients wait before I join doesn't work very well. I've had to contact support about it several times.

“Reliable and easy

Pros

What I liked most was how easy and reliable it is. All our chats and video calls were smooth and the conversation never felt rushed or overwhelming.

Cons

I can't really think of any cons. The software was a treat and fun to use.

“nearly matches Zoom!!

Pros

Let's be honest, Zoom has set the standard for video calls and people expect that same experience. 11Sight comes very close and my clients find it just as easy to use.

Cons

I wish I could figure out how to turn off the "knocking" sound when a client arrives. I just want them to enter the room directly without me having to let them in. That should be turned off by default.

“Instant calls feature

Pros

11Sight makes it simple to jump from a chat to a live video call instantly. There's no installation or setup needed.. it just works.

Cons

The admin screens were a bit confusing but the team has improved them.

“powerful, brandable tool

Pros

I really appreciate that it's a standalone tool and that we can white label it with our own branding.

Cons

At first I found it a bit difficult to navigate. I ended up spending an hour with customer support and realized I was just resistant to something different from what I was used to.

“Useful anywhere

Pros

It's so easy to use and being able to take a call from anywhere means I never miss a potential business opportunity.

Cons

The user experience could be better. Sometimes it's hard to find my way around.

“Simple links

Pros

I love the short, simple link I can share to start a web call or conference.

Cons

Call recording is all or nothing, I can't start and stop the recording during a call.