Last Updated
Overview
11Sight is an inbound video call and customer engagement platform that enables one-click calls from any browser, reducing time-to-first meetings for sales teams. While video quality can occasionally be choppy, it offers seamless, instant connectivity and intuitive ease of use.
Overall Rating
Based on 19 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
11Sight Specifications
Real-Time Communication
Calendar & Scheduling
Integration with Other Tools
Automation & Workflow
What Is 11Sight?
11Sight software is an AI-driven customer engagement platform (CEP) that specializes in providing instantaneous, browser-based video and audio communication. It transforms any web link into an encrypted e-line address, allowing prospects and customers to connect with sales and support teams instantly without downloads or installations. The platform is engineered for revenue teams, aiming to convert qualified leads and accelerate the sales cycle by delivering personalized, real-time engagement.
11Sight Pricing
11Sight pricing consists of the following plans:
- Starter: US $30/seat/month
- Premium: US $50/seat/month
- Enterprise: Custom pricing
It offers a 14-day free trial.
Disclaimer: The pricing is subject to change.
11Sight Integrations
11Sight integrates natively with HubSpot through a secure OAuth connection. 11Sight also integrates with Automotive CRMs using XML Auto Dealer Format (ADF).
Who Is 11Sight For?
11Sight is explicitly designed for organizations and teams focused on high-speed lead conversion and customer interaction, including:
- Automotive
- Marketing
- Telecommunications
- Healthcare
- Banking
Is 11Sight Right For You?
11Sights is built on a foundation of high security, offering end-to-end encryption for all video calls to safeguard sensitive conversations. Its core value lies in removing friction from the sales process: the platform reduces the time-to-first meeting from days to minutes. By integrating AI conversational agents and pre-call CRM intelligence, it is designed to automate routine inquiries, allowing human agents to focus on high-value engagements, thereby boosting conversion rates and team efficiency.
Still not sure about 11Sight? Contact our support team at (661) 384-7070 for further guidance.
11Sight Features
11Sight features advanced call center technology that efficiently routes calls and seamlessly integrates AI agents with human representatives. This ensures maximum operational efficiency by automatically handling overflow, gathering context, and escalating complex inquiries, which guarantees that customer calls are handled 24/7 with minimal wait times.
This dedicated AI agent serves as the first line of support for customers, autonomously managing service-related tasks. It efficiently greets customers by name, handles routine questions, and can autonomously book, check the status of, or cancel service appointments 24/7, significantly reducing the administrative workload on human service teams.
This specialized AI agent manages inbound calls like a digital concierge. It competently greets callers, autonomously answers common inquiries such as business hours and location, and can efficiently forward calls to the appropriate department or take messages when a live agent is unavailable.
Engineered to engage website visitors, the AI sales agent acts as the first point of contact for sales leads. This agent answers detailed questions about inventory or services, suggests alternative options, and meticulously forwards qualified leads to the sales team, complete with conversation transcripts and meeting goals.
The outbound agent proactively reaches out to existing customers and prospects to manage ongoing engagement. This feature handles critical communications like sending appointment reminders, issuing recall notices, and providing alerts about upcoming services, ensuring clients remain informed and helping to significantly reduce missed appointments.