Total 142 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

23%

4

Stars

73%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

XL
Ximena L.

Events Services, 11-50 employees

More than a year

4.0

excellent tools for cool artwork

Pros

My favorite thing about illustrator is the huge number of excellent tools it provides for making really cool artwork.

Cons

The part I like least is that it can be really difficult for a person who's just starting out.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

FZ
franck z.

Professional Training & Coaching, 500+ employees

More than a year

4.0

Impressive results, no skills needed

Pros

Even with no design skills you can still end up with a seriously impressive final result which impresses me the most.

Cons

Well the layer count is limited to about forty which architects see as a restriction.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

MAMM
M. A. Malak M.

Museums and Institutions, 51-100 employees

Less than a year

4.0

A fantastic, adaptable design resource

Pros

For designers Adobe Illustrator is a fantastic resource because you can produce top-notch graphics that stay perfectly clear no matter how big or small you make them. Whether you are designing a logo, drawing an illustration or planning a user interface, it lets you control every single little detail. It also connects effortlessly with other Adobe applications which simplifies handling your whole project. And I would say one of its biggest strengths is its incredible adaptability.

Cons

A few reasons I like this the least are the high price, the lack of proper photo editing tools and that it is not very easy for new users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

JC
John C.

Marketing and Advertising, 11-50 employees

More than a year

5.0

Combines all the competitors tools

Pros

This software basically includes every single tool you would find if you combined all of its competitors together.

Cons

You need to own a computer or device that performs well to run it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

AJ
Ansh J.

Graphic Design, 1-10 employees

Less than a year

5.0

Makes marketing materials much simpler

Pros

Making banners, flyers, business cards and website pages becomes a much simpler task when we use illustrator.

Cons

I do not have many complaints but my suggestion would be to add a feature that lets it connect and work with Figma.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

FF
Fernando F.

Design, 1-10 employees

More than a year

4.0

the industry's most powerful tool

Pros

Illustrator is the program everyone in the industry uses and the most powerful tool for making and editing vector graphics so it belongs in every single graphic designers collection.

Cons

Even with all its power it takes a significant amount of time and effort to learn properly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Professional Training & Coaching, 500+ employees

More than a year

5.0

powerful tools for vector design

Pros

I must say it is a Powerful tools for doing vector-based design work.

Cons

Getting a good grasp of it can be a long process for beginners.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

OT
Octavia T.

Design, 1-10 employees

More than a year

4.0

the easy to figure out and professional standard

Pros

Adobe Illustrator is the professional standard, a program that lets you make pretty much anything you can think up. Plus the tools are easy to figure out and it has every feature you might require. And it works together with other Adobe products, giving you a perfectly smooth workflow.

Cons

The programs layout and features change fairly often which can end up being disorienting.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

A
Anonymous

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

perfect vector quality for sharing

Pros

Over time I have started using and valuing illustrator more than Photoshop. As making graphics in vector format keeps their quality perfect and the option to share files as PDFs is the greatest advantage.

Cons

Some of the standard panels and tools are located in different spots across the various Adobe applications. I think putting them all in the same place would make the workflow much smoother.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

DG
Dominick G.

Marketing and Advertising, 101-500 employees

More than a year

5.0

the top vector editor with no problems

Pros

Without a doubt Adobe Illustrator is the TOP vector graphics editor on the market. When you use it together with other Adobe Creative Cloud apps like Photoshop, it becomes an unbelievably helpful and strong tool for graphic design and finalizing projects.

Cons

It gives me no problems at all as it is a fantastic program!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RN
Rumbani N.

Media Production, 1-10 employees

Less than a year

4.0

repeat and export tools are the best

Pros

The repeat tool is quickly turning into my most-loved feature. The Asset Export function is another huge favorite as it completely changed the way I save and export Logos and all their different versions.

Cons

What bothers me is how large and unwieldy some project files become and when the software decides to crash, it really goes all out and shuts down completely.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

FB
Florian B.

Internet, 1-10 employees

More than a year

4.0

packed with a ton of helpful features

Pros

Illustrator offers a ton of different features some simpler to understand and use than others.

Cons

The software is a bit complex to use when you are not familiar with it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

A
Anonymous

Higher Education, 500+ employees

More than a year

4.0

powerful AI makes creation easy

Pros

Even though Adobe Illustrator takes some time to learn, its power for making custom graphics and stylized text still makes it a top choice in the industry. Getting started used to be harder but now with the addition of Firefly and generative AI, creating things has become much more easy.

Cons

Well the amount you have to learn is significant. As there is a huge number of menus and configurations to understand before you can actually make the graphics you are picturing.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

TR
Tanya R.

Design, 1-10 employees

More than a year

5.0

the number one drawing software

Pros

It is easily the number one software for drawing with shapes and lines. Plus paying each month means you get every new upgrade as soon as it is ready. And it always pays attention to the artists and designers using it and considering this, they find ways to make the tool better and faster.

Cons

Honestly there is not much to complain about. I sometimes turn on the perspective grid by mistake and can never recall how to switch it off. Thats occasionally a minor irritation but that's about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AI
Alex I.

Design, 1-10 employees

More than a year

4.0

Amazing accuracy and total control

Pros

What stands out to me is the amazing accuracy and total command it provides when you are working on vector-based artwork.

Cons

What I don't like is how much effort it takes to learn which is tough on newcomers. The subscription fee can also feel off-putting if you do not use it very often. It also needs a fairly capable computer to run without issues.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

A
Anonymous

Wholesale, 500+ employees

More than a year

4.0

the professionals essential vector tool

Pros

Illustrator is the program that all professionals use for editing vectors. No matter if you are a career illustrator or a designer who needs to turn a logo sketch into a vector, this software has the right tools to make your ideas real.

Cons

Getting started with it requires a serious time investment. This high barrier can be challenging but once you get the hang of it, the program is so capable that it more than compensates for the initial struggle. Also keep in mind that very detailed illustrations can also slow it down if your computer is not powerful enough.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

JB
Jatin B.

Retail, 500+ employees

More than a year

4.0

Highest quality 2d and 3d designs

Pros

For my personal projects Illustrator is the tool that helps me make the highest quality 2D and 3D designs.

Cons

It uses a huge amount of space on my SSD hard drive and takes a very long time to start up.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

BC
Beatriz C.

Design, 51-100 employees

More than a year

4.0

plenty of useful different tools

Pros

It has plenty of different yet tools and lots of different functions.

Cons

The program lets you do a lot but there are so many features that the user often does not even know about all the ones that exist.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

PM
Paulo M.

Design, 500+ employees

More than a year

4.0

Useful tools for vector images

Pros

Adobe illustrator comes with really useful tools for turning images into vectors.

Cons

I noticed that it lacks tools for preparing files for a print shop and does not have an imposition feature for arranging pages on a print sheet.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

PK
Pradeep K.

Design, 1-10 employees

Less than a year

5.0

perfectly accurate and adaptable tool

Pros

The best parts of Adobe Illustrator for me are its accuracy and adaptability. You have complete authority over your designs, can work with scalable vectors and it connects perfectly with other Adobe apps. This makes my whole creative workflow feel easy.

Cons

Everything about it is exceptional and I truly love this tool so I have nothing bad to share.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10