Total 142 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

23%

4

Stars

73%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

DC
Derek C.

Real Estate, 1-10 employees

Less than 6 months

4.0

easy to use for marketing

Pros

My experience with Adobe Illustrator involves making marketing materials and logos. And to me its main advantage is how easy it is to use.

Cons

The way some things work feels a little old-fashioned. It is also not the most user friendly program to pick up and use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

YM
Yogesh M.

Computer Games, 101-500 employees

More than a year

4.0

excellent choice for professional design

Pros

This is an excellent choice for making graphics and artwork based on vectors. As it comes with a lot of practical tools for people who design for a living.

Cons

User interface is too cluttered and could be made much simpler. It is also missing strong tools for painting with vectors. On top of that the subscription payment plan is not ideal.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

PD
Paul D.

Professional Training & Coaching, 500+ employees

More than a year

5.0

two decades of enjoyable use

Pros

For more than two decades Illustrator has been my program and I still enjoy using it. It never stops making the features and functions better which helps designers get more work done in less time.

Cons

I really don't have any useful feedback when it comes to cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA
Andry A.

Marketing and Advertising, 500+ employees

More than a year

4.0

Vector graphics stay sharp forever

Pros

The ability to create vector graphic designs that you can enlarge as much as you want without them ever getting blurry or losing detail is something I like the most.

Cons

One thing that bothers me is that the free library of Pantone Coated / Uncoated colors is no longer available in the most recent version.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

PHTM
Pauls halimon tonny M.

Higher Education, 11-50 employees

More than a year

4.0

offer a full range of advanced tools

Pros

It offers a wide full range of advanced tools for drawing and it can be integrated with other applications like Sketch or the Adobe suite.

Cons

You need a fairly powerful PC to run it without issues. And it is also quite complicated at first for beginners.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

SH
Shir H.

Pharmaceuticals, 51-100 employees

More than a year

5.0

A pleasant and perfect choice

Pros

Finishing any design project became a really pleasant task with Adobe Illustrator. All its unique tools made swapping backgrounds and locking every element into the right place super quick. Plus I loved how I could check the design at any moment to make sure it matched the original sketches. The great part is that this checking process always sparks new ideas that make the final result even better.

Cons

No cons to share. It is just perfect. I consider it the top choice, the most skilled at finishing any task and doing it more creatively in the shortest amount of time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OE
Oliver E.

Marketing and Advertising, 1-10 employees

More than a year

4.0

provide total creative freedom for artists

Pros

Illustrator gives me a wonderful sense of creative freedom while I work. I never feel limited and using vectors provides so much flexibility. I can produce art and then use it at any size which is absolutely essential when you work at a marketing agency. New additions like the intertwine tool are especially helpful for putting together more complicated pieces.

Cons

Sometimes the software seems to use a lot of my computers power and is not great at working with normal picture files. Having said that, recent upgrades to features like the image trace tool have made a big positive difference.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

A
Anonymous

Design, 1-10 employees

Less than a year

3.0

Solid toolbut lacks AI features

Pros

It is a solid place to build new templates from nothing and the masking and clipping features are truly top notch.

Cons

I noticed it does not include many AI-powered tools and it's also somewhat challenging to learn how to use.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

7

PS
Peter S.

Plastics, 500+ employees

More than a year

4.0

Love the pathfinder editing tool

Pros

I love the Pathfinder feature for easily editing overlapping paths.

Cons

It is difficult to learn for people who are not familiar with the program.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

MK
Misheck K.

Computer & Network Security, 11-50 employees

More than a year

4.0

Lots of customizable drawing tools

Pros

Adobe illustrator comes with lots of brushes and pencils that I can easily tweak and adjust to my liking for making graphics. It is also what I use for drawing cartoons.

Cons

The program runs a bit slowly on my HP laptop with a Core i3 processor. Learning how to use all its many tools was also a real challenge for me.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

AV
Alex V.

Human Resources, 500+ employees

More than a year

5.0

Always growing and exciting new features

Pros

It is always growing and adding new features which keeps the users like us excited and creative.

Cons

Let me give you a heads-up that the learning curve is long and you need proper training to become an expert.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

LT
Lauren T.

E-Learning, 51-100 employees

More than a year

4.0

A great tool for vector illustrations

Pros

As per is is a great tool as I really enjoy making vector illustrations with it.

Cons

It can be tough to get the hang of and a lot of useful features are not noticeable so you have to go looking for them.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

SRF
SARA RUTH F.

Design, 1-10 employees

More than a year

4.0

Very useful for logos and cutting

Pros

This is a very useful software for jobs like making logos or designs for laser cutting. The layer tool helps separate different pieces from each other when there are multiple levels which makes editing by layers and vectors much easier.

Cons

You need some prior knowledge to make quality edits and I noticed it has certain limitations when working on more complex projects like web designs.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

RC
Riya C.

Restaurants, 1-10 employees

More than a year

4.0

A tool every brand designer needs

Pros

Illustrator is well-known for supplying every tool a brand designer could need to create amazing vector graphics. Plus it works in harmony with other Adobe products so it's simple to fit our designs into bigger projects.

Cons

Mastering all the different functions requires a significant amount of learning. The subscription payment system can also be a downside for certain people.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

KS
Kazi S.

Marketing and Advertising, 1-10 employees

More than a year

4.0

exact and adaptable vector graphics

Pros

What I love about Adobe Illustrator is its exactness and adaptability with vector graphics, letting you create designs that you can make big without getting blurry. Plus its strong box of tools is also great for making careful art and smooth, clean pages for work.

Cons

My least favorite things about it are how hard it is for newcomers to learn and the occasional slowdowns when working on intricate documents which really interrupts the creative process.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

A
Anonymous

Design, 1-10 employees

More than a year

4.0

easy custom graphics for branding

Pros

Making custom graphics for projects that involve building a brand identity is something that is pretty easy with this tool.

Cons

I really like that it is built for professionals and has high-end tools but that's exactly why it takes more time to learn.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

KL
Kristan L.

Architecture & Planning, 500+ employees

More than a year

4.0

turns simple art into eye-catching graphics

Pros

The thing I like most is that it can turn simple vector art into really impressive, eye-catching graphics.

Cons

Well I do not like the limited ability to work with files from other programs and how the softwares speed can sometimes lag.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

FAG
Fray Agustin G.

Civic & Social Organization, 1-10 employees

Less than 6 months

4.0

high-performance vector logo editor

Pros

It is a high-performance vector editor perfect for editing posters and designing logos in vector format.

Cons

I noticed that it sometimes has trouble opening its own Illustrator files from different versions, mostly with the fonts getting messed up.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BR
Bryan R.

Hospitality, 51-100 employees

More than a year

4.0

An almost flawless daily work tool

Pros

This is an almost flawless tool that gets put to work every single day by me.

Cons

The subscription fee is irritating but that just seems to be how all software works these days.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

MC
Maysa C.

Design, 1-10 employees

More than a year

4.0

Strong tools with a clear layout

Pros

The layout makes sense right away, the tools are strong and I like that it connects perfectly with other Adobe software.

Cons

Its cost is very high and working on bigger files can sometimes make your computer run slower.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8