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Overview
Allied Telecom is a premier, regional Unified Communications as a Service (UCaaS) provider specializing in voice, data, and network services, focusing on the Mid-Atlantic and Northeast Corridor. While the primary service area is regionally focused, it renders creative, customized technology solutions and guaranteed ‘Always On Internet’ (AOI) resilience.
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Allied Telecom Specifications
- Real-Time Communication
- Integration with Other Tools
- Automation & Workflow
- Mobile Accessibility
What Is Allied Telecom?
Allied Telecom is a single-source provider of business Internet, Data Transport, and UCaaS (Unified Communications as a Service), offering customized solutions built on their proprietary, fully managed Allied Private Cloud Services (APCS). The platform solves the complexity problem for multi-site organizations by seamlessly connecting multiple offices, cloud centers, and disaster recovery sites with end-to-end reliability and security. It serves government, commercial real estate, education, and hospitality sectors by providing voice, video, messaging, and mobility tools in a single, secure platform.
Allied Telecom Pricing
Allied Telecom Integrations
Who Is Allied Telecom For?
Allied Telecom software is ideal for a wide range of industries and sectors, including:
- Education
- Government
- Commercial real estate
- Hospitality and gaming
- Healthcare
- Non-profits
- Law firms
Is Allied Telecom Right For You?
Allied Telecom is the best fit if you require a tailored, highly resilient, and fully managed UCaaS solution that guarantees business continuity. Its standout feature is its Always On Internet (AOI) and Business Continuity solutions, which ensure your critical operations maintain connectivity during power outages, natural disasters, or equipment failure. This dedicated focus on redundancy, combined with its highly praised, expert 24/7 Network Operations Center (NOC), allows your team to focus entirely on core business functions while relying on a provider with a proven "save the day" reputation.
Still unsure about Allied Telecom? Contact us at (661) 384-7070 for further guidance.
Allied Telecom Features
Cloud-Based VoIP Phone System
The UCaaS solution delivers core voice features, including HD quality sound, voicemail-to-email, auto attendant, and simplified smart forwarding, across both desktop and mobile applications. This modern platform reduces costs, adds redundancy, and eliminates reliance on outdated technology like copper or analog phone lines.
Data Connectivity Solutions
Allied provides a comprehensive portfolio of data transport services that securely connect multiple offices, remote users, data centers, and public/private cloud gateways. The next-generation optical network is built for end-to-end reliability, supporting high scalability, and offering diverse last-mile access options for any business location.
Contact Center As A Service (CCaaS)
The managed CCaaS solutions empower organizations to deliver personalized, responsive service across all channels, including voice, chat, email, and SMS. Key capabilities include intelligent call routing, real-time dashboards, workforce management, and AI-powered insights for sentiment analysis to maximize customer experience.
Business Continuity And Redundancy
Allied ensures clients stay connected and open, even during major service disruptions, through its dedicated Business Continuity solutions. Features like Always On Internet (AOI) and built-in disaster recovery planning provide resiliency and diversity for demanding business Internet requirements, guaranteeing maximum uptime.
Pros And Cons of Allied Telecom
Pros
Expert, full-service client care provided consistently
Specializes in complex, tailored network solutions
Guaranteed resiliency with "Always On Internet" (AOI)
Cons
As a cloud-based solution, AllCloud Voice's reliability relies on a stable net connection
Allied Telecom's AllCloud Voice integrates with Webex, thereby limiting users preferring other platforms
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Frequently Asked Questions
What level of support does Allied Telecom offer?
Allied Telecom offers support via dedicated 24/7 Network Operations Center (NOC) monitoring, full-service client care, and specialized technical support.
Who are the typical users of Allied Telecom?
Allied Telecom features are used by businesses, non-profits, and public-sector clients in the Washington D.C. Metropolitan Area, Mid-Atlantic Corridor, and Northeast Region.
What language does Allied Telecom support?
Allied Telecom software primarily supports English.
Does Allied Telecom offer an API?
No, Allied Telecom does not offer an API.
What types of pricing plans does Allied Telecom offer?
Allied Telecom offers customized, subscription-based models tailored to per client, depending on bandwidth, UCaaS seats, and specific features selected. Get a detailed Allied Telecom cost breakdown tailored to your specific requirements.
Does Allied Telecom have a mobile app?
Yes, Allied Telecom does offer a dedicated mobile app.
What other apps does Allied Telecom integrate with?
It integrates with Microsoft Teams, Webex Calling, CRM systems, and specialized Hospitality (PMS) and Gaming industry applications.