Non-Profit Organization Management, 1-10 employees
Less than 6 months
“It works good!”
Pros
Apptoto is a great tool for sending reminders for a complex program. It meets my business needs and operates effectively.
Cons
I have only use Apptoto for campaign messages so I can't speak to its other functions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Education Management, 1-10 employees
More than a year
“I would definitely recommend using it.”
Pros
It works great!!! It automates the appointment process, ensuring that parents bring their students in for free assessments at Mathnasium of Tempe.
Cons
It can be a bit overwhelming for families with busy schedules.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Legal Services, 1-10 employees
More than a year
“Good job by Apptoto”
Pros
It has been extremely effective at reminding clients of their meetings, which has resulted in fewer no-shows. As an attorney, it's also been a valuable resource for notifying my clients about court dates.
Cons
I don't really have any complaints about Apptoto.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 11-50 employees
More than a year
“It efficiently solved our problems! Loved it”
Pros
The main agent we collaborate with is their customer service rep. He is very knowledgeable about the product and can quickly resolve any issues.
Cons
Sometimes the initial response to our chats can take a while, but once we connect, the issues are usually resolved quickly. Not all of our agents are as knowledgeable as our customer service representative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“I should have used it sooner”
Pros
It integrates smoothly with my EHR software, automating most of the key features.
Cons
It wasn't working well for my reviews but with some help from their excellent customer service team, we've got it up and running again!
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Arts and Crafts, 1-10 employees
More than a year
“Love the app, though it's a bit pricey.”
Pros
Setting up appointment reminders and scheduling is incredibly simple.
Cons
I really wish it were cheaper. I love the app but if the cost keeps rising�� I'm not sure I can continue using it when there are cheaper or even free alternatives. I've been with the company for a long time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Mental Health Care, 11-50 employees
Less than 6 months
“Excellent tool”
Pros
It's helpful for keeping track of appointments, arrivals and reducing no-shows.
Cons
Having to input contact information twice when I schedule under a client's first name only is a bit frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“Great partner”
Pros
The company's responsiveness as a partner is outstanding - swift troubleshooting, effective issue resolution and creative solutions to business challenges.
Cons
I don't have any issues or problems to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Practice, 11-50 employees
Less than a year
“We loved using apptoto”
Pros
The White Glove onboarding process was extremely beneficial. Our rep was able to quickly and easily teach me how to manage our calendars.
Cons
Not exactly a negative comment but you need to be cautious when setting up rules, as the software is very precise and even small errors can lead to unexpected outcomes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 1-10 employees
More than a year
“Outstanding customer service”
Pros
Both myself and my clients find it easy to use. Though I was initially uncertain about the setup, the onboarding process was very simple and Apptoto helped me get started with ease.
Cons
Luckily I haven't experienced any downsides yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Practice, 1-10 employees
More than a year
“A good starting point for automation”
Pros
I appreciated the customizable scheduling reminders but the setup process was a bit challenging.
Cons
The setup was a major challenge. It took several days, and we had to troubleshoot repeatedly. Any time we made even a small change, the system would malfunction, so we were constantly worried that simple adjustments would cause issues.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
5
Professional Training & Coaching, 1-10 employees
More than a year
“Apptoto solves all calender reminder problems”
Pros
The email reminders sent to attendees about upcoming appointments from my Google calendar are crucial to my business. Whether I add them manually or they book through a different scheduling tool, they'll receive an email reminder for the meeting. This works even if they don't use Google Calendar.
Cons
Apptoto offers a lot of features I don't use, but I still find it worth the price just for the calendar reminders.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10