Attollo Intranet Reviews

“Very responsive support”

Pros

Right from the start, the platform has been user-friendly and the support team has been responsive and genuinely helpful. Requests and updates are handled quickly, the SharePoint integration works easyly and there's plenty of flexibility to align everything with our branding and structural needs.

Cons

Honestly there aren't any real downsides to point out. Everything has worked well and whenever something comes up, it gets handled effectively.

“Their team is great”

Pros

They really took the time to understand our requirements and the vision we had for the intranet, then built it around exactly that. Getting support was also very simple, whether we needed a call to talk things through in more detail or help with a support issue and they were always clear and communicative throughout.

Cons

This is not really a criticism but there were times when it was frustrating to know whether something should be raised with them or handled by our IT provider instead. That said, they were always helpful in advising us when it was outside their scope. Other than that, I didn't have any major issues.

“Love it”

Pros

Attollo really takes SharePoint to the next level by giving us much better control over our branding, along with a lot more flexibility in page layouts, web parts and overall design so our content feels much more engaging. We get plenty of compliments on how it looks. Another big plus is that their web parts work natively inside SharePoint so there's very little learning curve for our team.

Cons

At times some of our SharePoint pages are a little slower to load the web parts. We've been working with their team to figure out what might be causing it since they haven't consistently seen the same issue with other clients.

“I liked it”

Pros

Working with them has been excellent from the start. They are outstanding business partners, very simple to work with and always bringing forward new ideas. It has played a big role in transforming our internal communications and our intranet has become engaging, continually improving and encouraging our colleagues to share ideas and be more creative. Their team consistently provides advice, direction and support and it truly feels like they care about helping us become the best version of ourselves.

Cons

Our experience has been positive across the board. If I had to mention one downside, it would only be that we didn't know about it before beginning a project with another vendor. Partway through that process, we could tell things were not heading in the right direction and we were very relieved to eventually connect with the Attollo team. At this point, there is no reason for us to look back.

“convenient to use”

Pros

Something that really stood out was the level of detail they bring along with how knowledgeable the team is. Everyone is genuinely enthusiastic and regularly goes the extra mile to make sure things turn out successfully. They're also very flexible, taking on new or unexpected challenges without missing a beat. Also, their creative mindset really makes a difference,they consistently bring fresh ideas and raise the standard of every project.

Cons

I genuinely can't think of anything negative to mention here because everything has been positive.

“It's great”

Pros

Working with it has made it simple to take an idea from the C-suite and turn it into a practical implementation plan through collaboration. Their team is knowledgeable, creative and flexible and they do a good job adjusting to changing business needs. They've really been the core support system for turning ideas into something real.

Cons

SharePoint Classic still comes with plenty of frustrating quirks although that feels more like an issue with the platform itself than with Attollo. To their credit, Attollo has been very helpful in finding ways around those limitations.

“strong engagement”

Pros

Collaborating with their team has been a really positive experience. They not only built our SharePoint intranet and continue to help us manage it but their team is always coming up with new ideas to keep the platform current, useful and engaging. The part I appreciate most is the design expertise they brings. Whenever we work on improvements, the team doesn't just deliver what we requested, they take it further with polished, exciting designs that are consistently well received and drive strong employee engagement.

Cons

The only thing that comes to mind is that it would be nice to have more regular access to new features from Attollo. That said, they do send a monthly update which is helpful for keeping me in the loop.

“Amazing support”

Pros

Right away, it struck a really good balance between ready-made functionality and configurable features. That meant we could get the platform set up quickly to show business stakeholders what was possible, while still having the flexibility to handle change requests without much difficulty. The intranet itself looks very polished and has made a real difference in strengthening the client's brand and internal image. Throughout the project, the Attollo team stayed responsive, helpful and professional, no matter what the client asked for. They also delivered several industry- and organisation-specific enhancements to the core product at a fair price and within the agreed timeline and budget. Also, there's clear potential to build more integrations with Microsoft tools like Teams and Power Automate and I'd expect the Attollo team to be a very reliable source of expertise for that future work.

Cons

Honestly the only real issue with Attollo was that it created a need for the organisation to produce more new content. Beyond that, whenever there were any functionality gaps, the team was able to build what was needed or suggest practical alternative ways to meet the requirements.

“a polished platform”

Pros

The team has been attentive, flexible and clearly very knowledgeable. The platform looks clean, feels highly customizable and works well across any device. They also keep improving and adding to the product which shows they're committed to constant innovation.

Cons

Nothing really stands out as a downside. The product and the service have both been excellent.

“fantastic O365 integration”

Pros

Right from the start, it has been simple to navigate and use. It's very user-friendly, fits our workforce really well and the O365 integration is fantastic. I also appreciate having the flexibility to switch up functionality and plugins whenever needed.

Cons

I'm genuinely happy with the platform overall. no cons!