BoardPAC Reviews
Total 45 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars27%
3
Stars2%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Telecommunications, 500+ employees
More than a year
“offers confidential document uploads”
Pros
It has been a really handy tool for managing meetings and I'd gladly recommend it to anyone who handles meeting documents. The workflow is easy... scan the papers and upload them into the right categories. It also helps keep documents confidential, while cutting down the time spent sorting and organizing files. Overall, it feels user-friendly and practical.
Cons
A small improvement would be adding automatic numbering for the agenda headings (so the headings can be numbered automatically).
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 500+ employees
More than a year
“clean interactive interface for all”
Pros
The interface feels really easy and it's simple enough that people of all ages can adapt quickly. The updated look and overall feel are much nicer too and the new version feels more interactive.
Cons
No real complaints at this time, nothing that stands out as a downside.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Food Production, 101-500 employees
More than a year
“Strong record management”
Pros
This has been a solid system to work with, easy to operate and packed with useful functionality. Record management is handled really well and the overall workflow feels smooth once you're up and running.
Cons
For a large portion of the Joburg Market contracts using BoardPAC, the system wouldn't run properly on iPad devices.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Banking, 500+ employees
Less than a year
“friendly interface that meets all needs”
Pros
Easy to use and feels friendly.. while also doing a solid job of meeting what we need.
Cons
Could get even better with more responsive product support from your cooperative team.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Banking, 500+ employees
More than a year
“I liked it”
Pros
Being able to control who can access the papers really helps keep things confidential.
Cons
Once someone receives papers as part of a committee, you can't remove that person from the access list.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Health, Wellness and Fitness, 500+ employees
More than a year
“secure, confidential document sharing”
Pros
Sharing documents feels secure since the app keeps things confidential.
Cons
Using the application seems to consume a lot of data which gets a bit heavy over time.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Oil & Energy, 101-500 employees
More than a year
“paperless board management”
Pros
I really appreciate that it's paperless and stays manageable with decisions made by the Board. Having everything handled through the platform keeps the workflow organized and helps ensure the board's decisions are tracked properly.
Cons
Performance speed could be better. It doesn't feel as fast as I expected and a few actions take too much effort, like moving a paper to the correct location which currently requires a lot of work to get it where it needs to go.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Banking, 500+ employees
More than a year
“Easy followups”
Pros
Having board papers in hardcopy is no longer a requirement which cuts down on printing and filing. I also found it really convenient to locate older documents when needed. Follow-up and action items feel much more easy since everything is organized and easy to access.
Cons
The one gap I ran into is policy document storage for a Group of Companies, when policies need to be separated and assigned to each company, the setup doesn't quite support that segregation as neatly as it should. But overall, i would still give it a 5/5
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Financial Services, 51-100 employees
More than a year
“solid tool for maintaining meeting minutes”
Pros
It has been a really solid tool for keeping and maintaining meeting minutes.
Cons
Could use some work on user friendliness, right now it feels a bit more complicated than it needs to be.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Banking, 500+ employees
More than a year
“Great for managing board meetings”
Pros
This software is user-friendly and works really well as a tool for managing Board Meetings.
Cons
No negative feedback or adverse remarks apply to this system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Investment Management, 11-50 employees
More than a year
“Quick and easy setup”
Pros
Feels very approachable day to day and it gives solid value for the money. Setup and everyday use have been easy enough that we didn't run into unnecessary friction.
Cons
Occasionally, directors have a hard time installing the app on their devices and applying updates can be a bit of a hassle at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Media Production, 500+ employees
More than a year
“built-in security for confidential meetings”
Pros
Built-in security features are the reason I trust this for high-level board meetings and other important sessions. It helps keep everything protected so meetings stay confidential and organized.
Cons
I haven't run into any problems yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Banking, 500+ employees
More than a year
“managing back-to-back meetings is easy now”
Pros
It feels pretty user-friendly and it's really convenient when you have lots of back-to-back board and management meetings to handle. everything is easy enough to keep things moving without extra hassle.
Cons
Most of the features are genuinely useful and there isn't anything specific I strongly dislike about it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Banking, 500+ employees
More than a year
“impressive features!!”
Pros
This software feels really stable and there aren't many bugs showing up. The features are solid and everything runs reliably.
Cons
Haven't run into anything major to complain about yet, there isn't much to list for downsides right now.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Telecommunications, 500+ employees
More than a year
“easy install with solid security features”
Pros
Biggest thing I like about it is how easy it is to install and use. On top of that, the software includes security features meant to keep it protected from common threats and cyber attacks.
Cons
Not compatible with installation on some devices which can be a limitation depending on the hardware you're using.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 500+ employees
More than a year
“Well-handled security and locking”
Pros
User interface feels easy and the app's security/locking features are handled well.
Cons
It would be great to improve cross-device support too... especially an iPhone and Windows app.. so it matches the business requirement and lets you use the version on their preferred device.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Education Management, 11-50 employees
More than a year
“user-friendly audit trail automation”
Pros
Whole product feels really user-friendly and simple to work with day to day. The audit trail is especially helpful because it clearly shows what actions other people took which makes decisions faster and keeps everything transparent. The automated features also boost efficiency a lot particularly when handling board papers since the workflow stays smooth.
Cons
Using it personally has been a very positive experience and I haven't noticed any missing features. The integration also ran smoothly without any issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Capital Markets, 51-100 employees
More than a year
“easy to use”
Pros
The app is easy to use and feels genuinely hassle-free. It also stays very responsive so actions come back quickly without any annoying delays.
Cons
Honestly, there isn't much to complain about, overall it's a very solid product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Food & Beverages, 500+ employees
More than a year
“bug-free and secure app”
Pros
Portability across devices has been a big plus and overall the application has felt bug-free. Support after the purchase has also been surprisingly strong and the team's use of state-of-the-art technology shows in how it runs. Security is clearly a priority here, the solution uses an encrypted database which adds a lot of credibility for customers.
Cons
No cons from my side
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Food & Beverages, 500+ employees
Less than a year
“Offers convenient board coordination”
Pros
Confidentiality of the information shared among the Board members is solid which gives a real sense of security. It also feels convenient for the Board making day-to-day coordination much more comfortable.
Cons
I haven't really had the chance to fully evaluate it yet since I've only been using it for about 6-12 months, right now i have no bad things to say about it
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10